NGTeco W3 Biometric Fingerprint Time Clock User Manual

Introduction

This user manual provides comprehensive instructions for setting up, operating, and maintaining your NGTeco W3 Biometric Fingerprint Time Clock. This device offers a reliable and efficient solution for employee time tracking, featuring fingerprint, password, and optional face verification methods. It supports both online (2.4G WiFi) and offline functionality, with data synchronization to the NGTeco Time App for easy report generation and management.

Image: NGTeco W3 Biometric Fingerprint Time Clock, showcasing the device and its accompanying USB drive.

Setup

Follow these steps to set up your NGTeco W3 Time Clock for optimal performance.

1. Initial Power-Up and Basic Configuration

Connect the time clock to a power source using the provided adapter. The device will power on automatically.

Image: The NGTeco W3 Time Clock with its power cable connected, ready for initial setup.

2. Setting Up Wi-Fi Connection

The NGTeco W3 supports 2.4GHz Wi-Fi for data synchronization. To connect:

1. Long press the M/OK key for 3 seconds to enter the main menu.
2. Navigate to Comm and then select Wireless Network.
3. Choose your desired 2.4GHz Wi-Fi network from the list and enter the password.

Video: Instructions on how to set up the Wi-Fi connection on the NGTeco W3 Time Clock.

3. Downloading and Connecting the NGTeco Time App

The NGTeco Time App allows for convenient management of users and reports. Download it from your device's app store (iOS/Android).

1. Download the "NGTeco Time" App.
2. Ensure your smartphone is connected to the same 2.4GHz Wi-Fi network as the time clock.
3. From the time clock's menu, navigate to the App Connection settings to generate a QR code.
4. Use the NGTeco Time App to scan the QR code and connect your device.

Image: Screenshots of the NGTeco Time Mobile App interface, showing user management and report download features.

Video: Guide on how to download and use the NGTeco Time App to connect with the time clock.

4. Enrolling Employees and Fingerprints

To enable biometric clock-in, employees must be enrolled with their fingerprints. Ensure fingers are clean and dry for best results.

1. From the main menu, go to Users and select Add User.
2. Enter the employee's name, set a password (PIN), and assign their user role (e.g., Employee, Admin).
3. To register a fingerprint, select the fingerprint option and follow the on-screen prompts, placing the finger firmly on the scanner multiple times.

Image: Illustrates the 360° optical fingerprint recognition technology for quick and accurate identification.

Video: Demonstrates the process of enrolling employees and improving the quality of fingerprint reads for better accuracy.

Operating Instructions

The NGTeco W3 Time Clock offers multiple ways for employees to clock in and out, ensuring flexibility and ease of use.

1. Clocking In/Out

• Fingerprint Verification: Place your registered finger on the scanner. The device will automatically recognize and record your punch.
• Password/PIN: Enter your assigned PIN using the keypad and press M/OK.
• Auto Punch Mode: With this feature enabled, the device automatically updates punch records based on the previous punch state of the user, eliminating the need to manually press IN/OUT keys.

Image: Highlights the "No Need to Press IN/OUT Keys" feature, demonstrating automatic punch updates.

Video: A demonstration of the W3 Fingerprint Time Clock in action, showing various clock-in methods.

Video: Explains the fingerprint and password verification models available on the device.

2. Setting Rules and Pay Periods

Administrators can configure various rules and pay periods directly from the device's menu.

1. Long press the M/OK key to access the main menu.
2. Navigate to Rule to set attendance rules such as maximum work hours, auto punch mode, and day cutoff time.
3. Select Pay Period to define weekly, bi-weekly, monthly, or semi-monthly pay cycles.

Video: Demonstrates how to enter the main menu and set various rules for the time clock.

Reporting

The NGTeco W3 Time Clock provides flexible options for downloading time reports.

1. Downloading Time Reports

• Via USB Drive: Insert a USB drive into the clock. From the menu, navigate to Time Report and select the desired time period to download the report directly to the USB drive.
• Via NGTeco Time App: Connect your smartphone to the same Wi-Fi network as the device. Open the NGTeco Time App, go to the Report section, select the desired period, and email the report to yourself.

Image: Illustrates the two methods for downloading time reports: via USB drive and through the NGTeco Time App.

Video: A detailed guide on the two available methods for downloading time reports from the device.

Maintenance

To ensure the longevity and optimal performance of your NGTeco W3 Time Clock, follow these maintenance guidelines:

• Keep the device clean by wiping it with a soft, dry cloth. Avoid abrasive cleaners or solvents.
• Ensure the fingerprint scanner is free from dust and debris for accurate readings.
• Protect the device from extreme temperatures and direct sunlight.
• The built-in backup system protects time data in case of power failure, ensuring no data loss.

Image: Illustrates the device's ability to retain data even during power failures, ensuring data integrity.

Troubleshooting

This section addresses common issues you might encounter with your NGTeco W3 Time Clock.

• Fingerprint Recognition Issues: Ensure fingers are clean and dry. Apply gentle pressure and try different angles. If issues persist, re-enroll the fingerprint.
• Wi-Fi Connection Problems: Verify the device is within range of a 2.4GHz Wi-Fi network. Check Wi-Fi password and ensure no network changes have occurred.
• Incorrect Punch Records: The NGTeco Time App allows you to add or edit missing punches to correct discrepancies. Note that the device itself does not support direct editing of punch records to ensure data authenticity.

Video: Explains how to add, modify, or delete punch records using the NGTeco Time App.

Specifications

Warranty and Support

NGTeco is committed to providing excellent customer service and product support.

• Warranty: The NGTeco W3 Time Clock comes with a Lifetime Warranty.
• Technical Support: For any technical assistance, please contact NGTeco USA.
• Contact Information:
  • Phone: +1(770)800-2321
  • E-mail: ngtime@ngteco.com
  • Service Hours: Mon-Fri 6:00am-6:00pm (EST)

Image: NGTeco Call Center Service information, highlighting no monthly, contract, or software fees.