1. Introduction
Welcome to the user manual for your new Genmitsu 3020-PRO MAX V2 CNC Router Machine. This machine is an upgraded 3-axis engraver designed for precision work on various materials including metal, wood, acrylic, PCB, and MDF. It features a new structure, an offline controller, and enhanced safety features. This manual provides essential information for assembly, operation, maintenance, and troubleshooting to ensure safe and efficient use of your CNC router.

Figure 1: Genmitsu 3020-PRO MAX V2 CNC Router Machine.
2. Product Overview
The Genmitsu 3020-PRO MAX V2 is engineered for enhanced stability and functionality. Key features include:
- Upgraded Structure: Features a robust 4040 Y-axis profile and a one-piece machined aluminum spoilboard with a measurement scale.
- Enhanced X-axis: Dual steel X-axis guide rail with enclosed mold material and a new X-axis back plate for increased stability.
- New Z-axis Assembly: Integrated molded Z-axis C-mount for improved stability and easier spindle upgrades.
- Optimized Layout: Power supply conveniently installed on the backplate of the X-axis to maximize workspace.
- Expanded Functionality: Upgraded Toshiba TB6S109 drivers with 32-bit chips, and extended function ports including a 3 Pin Laser Port, Air Assistance Pump Port, and MPG Port.
- Comprehensive Package: Includes an upgraded offline controller, 6pcs XYZ axis limit switches, emergency stop switches, and a photoelectric Z-probe.
2.1 Key Components

Figure 2: The upgraded dual steel X-axis guide rail with enclosed mold material and added X-axis back plate, alongside the pre-installed power supply and drag chain.

Figure 3: The new Z-axis assembly, designed to facilitate easier spindle upgrades.

Figure 4: The one-piece machined and molded aluminum spoilboard, featuring a measurement scale for easy material positioning.

Figure 5: The redesigned controller, featuring expanded functionality with ports for Air Pump and MPG (Manual Pulse Generator).

Figure 6: A detailed view of key components including the upgraded offline controller, 6pcs limit switches with indicator lights, photoelectric Z-probe, manual jog wheel, and rubber feet.
3. Setup and Assembly
The Genmitsu 3020-PRO MAX V2 is designed for convenient setup with many components pre-assembled. Follow these steps for initial assembly:
- Install the Rubber Feet: Attach the rubber feet to the base of the machine for stability and vibration dampening.
- Connect XZ Assembly with Platform: The XZ Axis Gantry module and Base Assembly come pre-assembled. Connect these main components.
- Install the Spindle Mount & Spindle: Securely attach the spindle mount and then install the spindle into the mount.
- Wiring: Connect all pre-organized wiring and drag chains to their respective ports. Ensure all connections are secure.

Figure 7: Visual guide for the easy installation process, showing the four main steps: installing rubber feet, connecting the XZ assembly with the platform, installing the spindle mount and spindle, and wiring.
For detailed visual instructions, refer to the official setup video provided by SainSmart.
Video 1: Official Genmitsu 3020-PRO MAX V2 overview and setup guide. This video demonstrates the machine's features and assembly process.
4. Operating Instructions
Operating your Genmitsu 3020-PRO MAX V2 involves preparing your design, setting up the material, and initiating the carving process.
4.1 Software and Connectivity
- The machine is based on open-source Grbl V1.1.
- Connect the machine to your computer via USB. Drivers and software are typically provided on an included USB stick.
- Utilize compatible CNC control software (e.g., Candle, Easel) to send G-code to the machine.
- The upgraded offline controller allows for operation without a direct computer connection.
4.2 Material Preparation and Carving
- Design Creation: Create your carving design using CAD/CAM software and generate the appropriate G-code.
- Material Securing: Secure your material firmly to the spoilboard using clamps. The integrated measurement scale assists with precise positioning.
- Tool Installation: Install the correct carving bit into the spindle.
- Zeroing: Use the photoelectric Z-probe to accurately set the Z-axis zero point. Manually adjust X and Y axes as needed.
- Initiate Carving: Load the G-code file into your control software or offline controller and begin the carving process.
Always ensure proper ventilation and wear appropriate safety gear, including eye protection, during operation.
5. Maintenance
Regular maintenance is crucial for the longevity and optimal performance of your CNC router.
- Cleaning: After each use, clean the machine thoroughly to remove dust, chips, and debris. Pay special attention to the lead screws, guide rails, and spindle area.
- Lubrication: Periodically lubricate the lead screws and linear bearings according to the manufacturer's recommendations to ensure smooth movement.
- Inspection: Regularly inspect all mechanical and electrical connections for looseness or damage. Tighten any loose fasteners.
- Spindle Care: Keep the spindle clean and free of obstructions. Ensure proper cooling during extended operations.
- Spoilboard: Consider using a sacrificial spoilboard (e.g., MDF) on top of the aluminum platform to protect it from damage during through-cuts.
6. Troubleshooting
This section addresses common issues you might encounter and their potential solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Machine not responding to commands. | Loose connections, software not connected, emergency stop engaged. | Check all cables, ensure software is properly connected to the machine, disengage emergency stop button. |
| Motor stalling or losing steps. | Cutting too deep/fast, dull bit, material not secured. | Reduce cutting depth or feed rate, replace bit, ensure material is firmly clamped. |
| Inaccurate carving results. | Loose belts/couplings, incorrect zeroing, machine not level. | Check and tighten belts/couplings, re-zero axes carefully, ensure machine is on a stable, level surface. |
| Spindle not rotating. | Power issue, loose spindle connection, faulty spindle. | Verify power supply to spindle, check spindle wiring, contact support if spindle is faulty. |
If you encounter issues not listed here or require further assistance, please contact Genmitsu customer support.
7. Specifications
| Attribute | Detail |
|---|---|
| Brand | Genmitsu |
| Model | 3020-PRO MAX V2 |
| Material | Aluminum |
| Power Source | Corded Electric |
| Product Dimensions (W x H) | 11.8"W x 3.1"H (Working Area: 11.8 x 8.1 x 3.1 inch) |
| Voltage | 230 Volts |
| Item Weight | 14.86 Kilograms (approx. 32.7 pounds) |
| Maximum Rotational Speed | 12000 RPM |
| Spindle | 300W (as per video) |
| Z-Axis Height | 72mm (as per video) |
| Controller | Upgraded Offline Controller, Grbl V1.1 based |
| Safety Features | 6pcs XYZ axis limit switches, Emergency Stop Switch |
| Included Components | CNC Router Machine, Offline Controller, Z-probe, etc. |
Important Note: This machine operates at 230 volts. Ensure your power supply matches this requirement.
8. Warranty and Support
For warranty information, technical support, and replacement parts, please refer to the official Genmitsu website or contact SainSmart customer service.
- Official Website: www.sainsmart.com
- Customer Service: Refer to the contact information provided with your product packaging or on the official website.
Additional protection plans may be available for purchase. Please check with your retailer for details.





