2GIG EDGE Security and Automation Panel User Manual

1. Introduction

This manual provides comprehensive instructions for the installation, operation, and maintenance of the 2GIG EDGE Security and Automation Panel (Model: 2GIG-EDG-NA-VA). This advanced panel integrates security and smart home functionalities, featuring facial recognition for disarming, an improved 7-inch touchscreen, and intuitive controls. Please read this manual thoroughly before operating the device to ensure proper functionality and safety.

2. Key Features

• Facial Recognition Disarm: Secure and convenient disarming using integrated facial recognition technology.
• High-Speed Processor: Ensures fast response times and smooth operation.
• Enhanced 7" Touchscreen: Improved display with brighter color and greater detail for a clear user interface.
• Slim Design: Modern and thinner profile for aesthetic integration into any home.
• Intuitive Smart Home Access: One-button access to control connected smart home devices.
• Superior Audio: Equipped with two speakers and two microphones, optimized with noise and echo cancellation for clear two-way voice communication.
• Comprehensive Security Support: Supports up to 100 zones and 100 users, with facial recognition for up to 10 users.
• Local Data Storage: Facial recognition data is stored directly on the panel, not in the cloud, enhancing privacy.
• Anti-Spoofing Technology: Facial recognition features include anti-spoofing measures for enhanced security.
• Camera Integration: Supports up to 8 Onvif cameras for comprehensive surveillance.
• Remote Keypad Support: Compatible with up to 8 remote keypads.
• Certifications: UL 985, UL 1023, UL 2017, ULC-S545, ULC S304 (for Canada) compliant.

3. Setup and Installation

3.1 Package Contents

Verify that all components are present in the package:

• 2GIG EDGE Security and Automation Panel
• Power Supply (100-240VAC 50/60Hz 1.7A 14VDC adapter)
• Mounting Kit
• Quick Install Guide & Regulatory Documentation
• Lithium-polymer backup battery (pre-installed or to be installed)

3.2 Mounting the Panel

The 2GIG EDGE panel is designed for screw-in installation. Choose a central location in your home or business that is easily accessible and provides good wireless signal coverage for all sensors.

1. Identify a suitable wall location, preferably near a power outlet.
2. Use the mounting kit to securely attach the panel bracket to the wall. Ensure the bracket is level.
3. Carefully attach the 2GIG EDGE panel to the mounted bracket.

3.3 Power Connection

Connect the provided power supply to the panel's power input port and then plug it into a standard electrical outlet. The panel includes a lithium-polymer backup battery that provides up to 24 hours of operation in case of a power outage.

3.4 Initial Configuration

Upon first power-up, the panel will guide you through an initial setup wizard. This includes:

• Setting up Wi-Fi connectivity.
• Creating administrator and user codes.
• Enrolling initial sensors and devices.
• Configuring facial recognition profiles for up to 10 users.

Refer to the Quick Install Guide for detailed steps on initial sensor enrollment and system activation.

4. Operating the 2GIG EDGE Panel

4.1 User Interface Overview

The 2GIG EDGE panel features an intuitive 7-inch touchscreen display for easy interaction. The main screen provides quick access to arming modes, smart home controls, and system status.

Figure 4.1: Main screen of the 2GIG EDGE Security and Automation Panel, displaying current time (10:56), weather, system status ("Main House Ready to Arm"), and primary control options: "ARM STAY", "ARM AWAY", and "SMART HOME".

• System Status: Displays current arming status (e.g., "Ready to Arm").
• Time and Date: Shows the current time and date.
• Arm Stay: Arms the perimeter sensors, allowing movement within the property.
• Arm Away: Arms all sensors, including interior motion detectors.
• Smart Home: Provides access to control connected smart home devices.
• Settings Icon: Accesses system settings and advanced configurations.

4.2 Arming and Disarming

To arm the system, select either "ARM STAY" or "ARM AWAY" from the main screen and enter your user code. To disarm, enter your user code or use the facial recognition feature.

• Facial Recognition Disarm: Stand in front of the panel's camera. The system will attempt to recognize your face. Upon successful recognition, the system will disarm. Ensure good lighting for optimal performance.

4.3 Smart Home Integration

The "SMART HOME" button provides a centralized control point for compatible smart home devices. From this menu, you can manage lights, thermostats, door locks, and other connected devices.

4.4 Two-Way Voice Communication

The panel's dual speakers and microphones enable clear two-way voice communication with monitoring stations or other connected devices. This feature is automatically activated during alarm events or when initiated manually through the interface.

5. Maintenance

5.1 Cleaning the Panel

To clean the touchscreen and panel surface, use a soft, lint-free cloth. For stubborn marks, slightly dampen the cloth with water or a mild, non-abrasive cleaner. Avoid spraying liquids directly onto the panel.

5.2 Battery Backup

The internal lithium-polymer backup battery provides power during outages. The panel will automatically switch to battery power if the main power supply is interrupted. Ensure the panel is always connected to a reliable power source to keep the battery charged. If the battery life significantly degrades, contact customer support for replacement options.

6. Troubleshooting

7. Specifications

8. Warranty and Support

For warranty information, please refer to the documentation included with your product or visit the official 2GIG website. For technical support, troubleshooting assistance, or service inquiries, please contact 2GIG customer support.

• Online Resources: Visit the 2GIG support portal for FAQs, additional manuals, and software updates.
• Customer Service: Contact details for customer service can typically be found on the manufacturer's website or in the product packaging.