Philips Refrigerator Water Filter AWP962/37 Instruction Manual

1. Overview

This manual provides essential instructions for the installation, operation, and maintenance of your Philips AWP962/37 refrigerator water filter. This filter is designed to provide clean, fresh-tasting water by effectively reducing various contaminants.

Image: Philips AWP962 refrigerator water filter. This filter is certified to reduce 99.6% of lead, lasts for 6 months, and has a 300-gallon capacity, saving up to 2,200 single-use plastic bottles.

2. Product Features

The Philips AWP962/37 refrigerator water filter is engineered for superior filtration performance, ensuring the water you drink is of high quality.

• NSF/ANSI Certified: Tested and certified against NSF/ANSI standards 42, 53, and 401 for the reduction of chlorine, heavy metals (like lead), pharmaceuticals, and other impurities. Conforms with NSF 372 lead-free requirements.
• Effective Contaminant Reduction: Reduces 99.99% of cysts, 99.6% of lead, 97% of odor, 97% of chlorine, and pesticides.
• Long-lasting Performance: Each filter provides 300 gallons of filtered water or lasts for 6 months, whichever comes first.
• BPA-free & Food-Grade Materials: Constructed from safe, high-quality materials.

Image: Internal view of the Philips AWP962 filter, illustrating its multi-stage filtration process and highlighting its effectiveness against various contaminants including cyst, lead, odor, chlorine, and pesticides.

Image: Philips NSF Certified premium filtration banner, emphasizing the transformation of tap water into pure-tasting water.

Image: Certified performance chart showing reduction percentages for various contaminants under NSF/ANSI Standards 42, 53, and 401.

3. Compatibility

The Philips AWP962/37 filter is compatible with a wide range of refrigerator models and replaces several filter models from various brands. Please verify your refrigerator's current filter model number for exact compatibility.

Compatible Filter Models:

• Maytag/Amana: UKF8001, UKF8001-750, UKF8001AXX, UKF8001AXX-200, UKF8001AXX-750, UKF8001AXXP, UKF8001AXXT, UKF8001P, UKF8001T, UKF9001, 67002269, 67002671, 67003523, 67003591, 67003640, 67003727, 67006464, 67006467, 67006469, 67006470, 67006474, 67006475, 67006476, 67006477, 67006633, 67006634, 67006637
• EveryDrop by Whirlpool: Filter 4, EDR4RXD1, WF50, OWF50, WF51, OWF51, OWF50-NI300, WF50-KNI300, WF50-NI500, OWF50-WI500
• Kenmore/Sears: 46-9005, 469005, 9005, 9005P, 46-9006, 9006, 9006P, 46-9992, 9992, 9992P, 469005750, 469006750, 4609005000, 4609006000
• PUR Puriclean II: 67003526, 67003527, 67003528
• KitchenAid: 4396395, 8171032, 8171249
• Viking: RWFFR, 67006475, WF295

Compatible Refrigerator Models:

• Whirlpool, KitchenAid, Amana, Maytag, Jenn Air: GI0FSAXVY, GI5FSAXVY02, GI6FARXXB, GI6FARXXY, GI6FDRXXY, GI6SARXXF05, GX5FHTXVQ, GX5FHTXVY, GZ25FSRXYY, GZ25FSRXYY2, GZ25FSRXYY5, WRF535SWHV00, KBFS20EVMS, KBFS20EVWH, KBFS22EWMS, KBFS25EWMS, KFCO22EVBL, KFCP22EXMP, KFCS22EVMS, KFIS20XVMS, KBFS20EV, AFD2535FES, AFI2538AES, ACD2234HRS, AFD2535DEW, AFI2538AEW, ARS266ZBC, ASD2620HRW, ASD2622HRW

Image: Philips AWP962 water filter with a list of compatible filter models, including Maytag UKF8001, Whirlpool Filter 4, EDR4RXD1, and Kenmore 46-9005.

4. Installation Instructions

Follow these steps carefully to install your new Philips AWP962/37 refrigerator water filter.

Step-by-Step Installation:

1. Turn off Water Supply: Firstly, turn off the cold water supply to the refrigerator before beginning the installation.
2. Release Water Pressure: Dispense water completely from the refrigerator's dispenser to release any remaining water pressure in the system.
3. Open Filter Cover: Locate the filter housing and open the cover of the filter connector.
4. Remove Old Filter: Twist the old filter counter-clockwise to remove it from the housing. Be prepared for a small amount of water to drip.
5. Prepare New Filter: Remove the new Philips AWP962/37 filter from its packaging. Remove any protective caps or seals.
6. Install New Filter: Insert the new filter into the housing and twist it clockwise until it is securely in place. You should feel it lock.
7. Close Filter Cover: Close the cover of the filter connector.
8. Restore Water Supply: Turn the cold water supply back on.
9. Flush System: Run water from the dispenser for approximately 5 minutes (about 2.5 gallons) to clear any air from the system and flush out carbon fines. This ensures optimal water quality.

Image: Easy replacement steps for the refrigerator water filter: 1. Open the filter cover. 2. Remove the existing filter. 3. Install the new filter. 4. Close the filter cover.

5. Operation

Once the filter is correctly installed and the system has been flushed, your refrigerator's water dispenser and ice maker will provide clean, filtered water. Simply use your dispenser as usual to enjoy fresh-tasting water.

6. Maintenance

Regular filter replacement is crucial for maintaining optimal water quality and flow. For best results, replace your Philips AWP962/37 water filter every 6 months or after filtering 300 gallons of water, whichever comes first. Failure to replace the filter regularly may lead to reduced filtration effectiveness and water flow.

Image: Philips Refrigerator Water Filter AWP962 3-pack, highlighting that one filter provides 300 gallons of water and lasts for 6 months.

7. Troubleshooting Common Issues

Low Water Flow:

• Check Water Supply: Ensure the water supply valve to the refrigerator is fully open.
• Filter Installation: Verify that the filter is correctly installed and securely twisted into place. A loose filter can restrict water flow.
• Air in System: A new filter may initially have slower flow due to trapped air. Flush the system for 5 minutes (approximately 2.5 gallons) to remove air and any carbon fines.
• Clogged Filter: If the filter is old or has been in use for longer than 6 months, it may be clogged with impurities and require replacement.

Unusual Taste or Odor:

• Initial Flushing: After installing a new filter, it is normal for the first few gallons of water to have a slightly different taste or contain carbon fines. Flush the system thoroughly as described in the installation steps.
• Filter Expiration: If the filter is past its recommended 6-month lifespan, its ability to remove taste and odor-causing contaminants will diminish. Replace the filter.

8. Product Specifications

9. Warranty and Customer Support

For detailed warranty information, product registration, or technical assistance, please visit the official Philips website or contact their customer support. Philips is committed to providing high-quality products and reliable support.

You can find more information and contact details on the Philips Water Store on Amazon.