1. Introduction
Thank you for choosing the Boriwat Back Massager with Heat. This innovative massage pillow is designed to provide deep tissue kneading massage and soothing heat therapy for various parts of your body, including the neck, back, shoulders, legs, and more. Its ergonomic design and adjustable settings ensure a comfortable and effective massage experience, helping to relieve muscle fatigue and stiffness.
Key features include:
- 3D Kneading Shiatsu Massage: Features 4 deep kneading nodes for a lifelike massage experience.
- 2 Heating Zones with 2 Levels: Provides soothing warmth to both neck and back simultaneously.
- 3 Adjustable Intensity Levels: Customize your massage from low to high intensity.
- Bi-directional Rotation: Massage nodes change direction for comprehensive relief.
- Automatic Shut-off: Ensures safety with a 15-minute auto-off timer.
- Versatile Use: Suitable for use at home, in the office, or even in your car.
2. Safety Information
Please read all safety instructions carefully before using the Boriwat Back Massager. Failure to follow these instructions may result in injury or damage to the product.
- Avoid placing the massager directly on bare skin to prevent burns.
- Do not use if you have a pacemaker or other medical device that could be affected by electromagnetic fields.
- Consult a doctor before use if you have any medical conditions, are pregnant, or have recently had surgery.
- Keep the massager away from water and do not use it while sleeping or taking a bath.
- Unplug the massager when not in use and store the cord safely to prevent tripping hazards.
- Always follow the instructions provided with the massager for safe and effective use.
3. Package Contents
Please check the package to ensure all items are present:
- Boriwat Back Massager with Heat
- Remote Control
- AC Power Adapter (Wall Adapter)
- Car Adapter
- User Manual

Image: Boriwat Back Massager with Heat, showing the main unit and remote control.
4. Setup
To begin using your Boriwat Back Massager, follow these simple steps:
- Connect Power: Choose either the AC power adapter for home/office use or the car adapter for in-vehicle use. Plug the adapter into the massager's power input port.
- Plug In: Connect the power adapter to a suitable electrical outlet (AC) or your vehicle's 12V power socket (car).
- Position the Massager: Place the massager on the desired area of your body (neck, back, shoulder, leg, etc.). Ensure it is comfortably positioned to target the muscles you wish to massage.

Image: Wall adapter and car adapter for versatile power options.
5. Operating Instructions
The Boriwat Back Massager is controlled via a convenient wired remote. Here's how to operate its functions:

Image: Remote control with buttons for Power, Direction, Intensity, Mode, and Heat.
- Power ON/OFF: Press the Power button (
) to turn the massager on or off. - Direction: Press the Direction button (
) to change the rotation direction of the massage nodes. The nodes can rotate bi-directionally. - Intensity: Press the Intensity button (
) to cycle through 3 adjustable intensity levels: Low, Medium, and High. - Mode: Press the Mode button (
) to select from different massage modes, which may vary the kneading pattern. - Heat: Press the Heat button (
) to activate or adjust the heat function. There are 2 heating levels available. The heat function can be used independently or in conjunction with the massage.
The massager features a 15-minute automatic shut-off to prevent overuse and ensure safety.
Recommended Usage Areas:

Image: Demonstrates various body parts where the massager can be used, including neck, abdomen, waist, arm, thigh, and calf.
- Neck & Shoulders: Position the massager to target the back of your neck and shoulder muscles.
- Back: Place it against a chair or sofa to massage your upper, middle, or lower back.
- Legs & Calves: Rest your calves or thighs on the massager for targeted relief.
- Abdomen & Arms: Can be used gently on the abdomen or arms for a soothing massage.
Video: Official Boriwat demonstration of the shiatsu massage cushion in use, highlighting its features and effectiveness.
Description: This video showcases the Boriwat shiatsu massage cushion, demonstrating its kneading action and heat function. It highlights the product's design and how it can be used for various body parts to provide relaxation and pain relief.
6. Maintenance
Proper care and maintenance will extend the life of your Boriwat Back Massager:
- Cleaning: Unplug the massager before cleaning. Wipe the surface with a soft, damp cloth. Do not use abrasive cleaners or harsh chemicals.
- Storage: Store the massager in a cool, dry place away from direct sunlight and extreme temperatures. Avoid placing heavy objects on top of it.
- Cord Care: Do not wrap the power cord tightly around the massager. Avoid bending or twisting the cord excessively.
7. Troubleshooting
If you encounter any issues with your Boriwat Back Massager, please refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Massager does not turn on. | Power cord not properly connected or no power from outlet. | Ensure the power cord is securely plugged into both the massager and the power source. Test the outlet with another device. |
| No heat or weak heat. | Heat function not activated or low heat setting selected. | Press the Heat button on the remote. Cycle through heat levels to select a higher setting. Allow a few minutes for the heat to build up. |
| Massage feels too strong/weak. | Intensity level is not suitable for your preference. | Adjust the intensity level using the Intensity button on the remote. You can also adjust your body position or add a thin cloth layer for a softer massage. |
| Massager stops unexpectedly. | 15-minute auto-off timer activated. | This is a safety feature. You can restart the massager after a brief pause if desired. |
| Cord disconnects easily. | Loose connection or movement during use. | Ensure the cord is firmly inserted. Minimize sudden movements while using the massager. |
If the problem persists after trying these solutions, please contact Boriwat customer support for assistance.
8. Specifications
| Feature | Specification |
|---|---|
| Product Dimensions | 15 x 2 x 13 inches |
| Item Model Number | R7 |
| Item Weight | 3.1 Pounds |
| Power Source | Corded Electric |
| Material | Faux Leather |
| Manufacturer | Boriwat |
9. Warranty and Support
Boriwat products come with a comprehensive 1-year warranty. If anything happens to your back massager within this period, we'll promptly send you a replacement at absolutely no cost.
For any concerns, simply reach out to us via email, and we'll provide you with a satisfactory solution as soon as possible.
For additional information or to download the full user manual, please refer to the official User Manual (PDF).