1. Introduction
Thank you for choosing the Boriwat Shiatsu Massage Pillow. This electric massager is designed to provide deep kneading shiatsu massage with soothing heat, targeting areas such as the neck, back, shoulders, and legs. Its ergonomic design and adjustable settings offer a comfortable and effective massage experience for pain relief and relaxation.

Figure 1.1: Boriwat Shiatsu Massage Pillow in typical use, illustrating its ergonomic design for neck and back comfort.
2. Important Safety Information
Please read all instructions carefully before using the massager. Keep this manual for future reference.
- Keep the massager away from children.
- Exercise caution when using the heating function to prevent burns.
- Consult your doctor before using this product if you have any pre-existing medical conditions, are pregnant, or have sensitive skin.
- Do not use the massager in wet environments or near water.
- Unplug the massager from the power outlet when not in use or before cleaning.
- Do not attempt to disassemble or repair the unit yourself. Contact customer support for assistance.
3. Product Features
The Boriwat Shiatsu Massage Pillow is equipped with several features to enhance your massage experience:
3.1 Upgraded Ergonomic Design
With a larger size of 15x13 inches, this massage pillow is designed to perfectly fit the natural curves of your neck and back, providing a more comfortable and effective massage experience compared to ordinary massage pillows.

Figure 3.1: Comparison of pillow sizes, demonstrating the Boriwat pillow's enhanced ergonomic fit.
3.2 Deep Kneading Shiatsu Massage Nodes
The massager features 4 deep kneading shiatsu massage nodes that effectively soothe muscle fatigue and relieve stiffness. The nodes provide a bi-directional massage, mimicking the feel of real hands for a comprehensive massage.
- 3 Adjustable Intensity Levels: Choose from low, medium, or high settings to customize your massage strength.
- Bi-directional Rotation: Massage nodes automatically reverse direction for a more thorough massage.

Figure 3.2: Visual representation of the shiatsu massage mechanism and its adjustable settings.
3.3 Soothing Heat Function
Equipped with 2 built-in heating zones and 2 heating levels, the massager delivers soothing warmth to both your neck and back simultaneously. This focal heat technology helps to further release soreness and fatigue.
- 2 Heating Zones: Targeted heat for neck and back.
- 2 Heating Levels: Adjust the intensity of the warmth.
- Automatic Shut-off: The heat function automatically turns off after 15 minutes to prevent overuse and ensure safety.

Figure 3.3: Illustration of the massager's heat compression feature and its effect.
3.4 Convenient Remote Control
All functions of the massager are easily controlled via a wired remote, allowing you to adjust settings without interrupting your relaxation.
- Power: ON/OFF
- Direction: 2 directions for massage nodes.
- Intensity: 3 levels (low, medium, high).
- Mode: 3 massage modes.
- Heat: 2 heating levels.

Figure 3.4: The wired remote control and its functional buttons.
3.5 Multipurpose Application
The versatile design allows the massager to be used on various body parts beyond just the neck and back, including shoulders, abdomen, waist, arms, thighs, and calves.

Figure 3.5: Examples of multipurpose use for the Boriwat Shiatsu Massage Pillow.
3.6 Premium Material Construction
Constructed with high-quality PU leather, a comfortable inner core, and durable mesh, the massager is built for comfort and longevity.

Figure 3.6: Breakdown of the premium materials used in the massager's construction.
4. Setup
Setting up your Boriwat Shiatsu Massage Pillow is quick and easy:
- Remove the massager and all accessories from its packaging.
- Connect the power adapter to the massager's input port.
- Plug the power adapter into a standard electrical outlet. For car use, connect the car adapter to the massager and then to your vehicle's 12V power outlet.
- Place the massager on a stable surface or attach it to a chair using the integrated straps if available.
5. Operating Instructions
Once set up, operate your massager using the wired remote control:
- Power On/Off: Press the ON/OFF button to turn the massager on or off.
- Select Direction: Press the Direction button to change the rotation direction of the massage nodes. The nodes will automatically reverse direction periodically during a massage session.
- Adjust Intensity: Press the Intensity button to cycle through the 3 available intensity levels (low, medium, high).
- Change Mode: Press the Mode button to switch between the 3 different massage modes.
- Activate Heat: Press the Heat button to turn the heating function on or off, and to cycle between the 2 heating levels. The heat function will automatically shut off after 15 minutes.
- Begin Massage: Position the massager on the desired area of your body (neck, back, shoulder, leg, etc.) and enjoy your customized massage.
The massager is designed for use at home, in the office, or in your car, providing relief anytime, anywhere.

Figure 5.1: Versatile usage scenarios for the Boriwat Shiatsu Massage Pillow.
6. Maintenance
To ensure the longevity and optimal performance of your massager, follow these maintenance guidelines:
- Cleaning: Always unplug the massager before cleaning. Wipe the surface with a soft, damp cloth. Do not use abrasive cleaners or immerse the unit in water.
- Storage: Store the massager in a cool, dry place, away from direct sunlight and extreme temperatures. Avoid placing heavy objects on top of the massager.
- Cord Care: Do not wrap the power cord tightly around the unit. Avoid bending or twisting the cord excessively, as this can damage the internal wiring.
7. Troubleshooting
If you encounter any issues with your Boriwat Shiatsu Massage Pillow, please refer to the following common solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Massager does not turn on. | Not plugged in correctly; Power outlet issue; Damaged power cord. | Ensure the power adapter is securely plugged into both the massager and a working electrical outlet. Try a different outlet. Inspect the power cord for any visible damage. |
| Massage nodes stop moving or are weak. | Overheating protection activated; Excessive pressure applied. | Allow the massager to cool down for 15-30 minutes if it has been running continuously. Reduce the pressure applied to the massager during use. |
| Heat function is not working. | Heat function not activated; Overheating protection. | Ensure the heat button on the remote is pressed and the indicator light is on. If the unit has been running for a long time, it might have automatically shut off the heat for safety; allow it to cool. |
If the problem persists after trying these solutions, please contact Boriwat customer support.
8. Specifications
| Feature | Detail |
|---|---|
| Product Dimensions | 15 x 13 x 5 inches |
| Item Model Number | R7-M85 |
| Weight | 11.36 ounces |
| Manufacturer | Boriwat |
| Power Source | Corded Electric |
| Material | Faux Leather |
| Color | Brown |
| Massage Nodes | 4 Deep Kneading Shiatsu Nodes |
| Intensity Levels | 3 (Low, Medium, High) |
| Heating Zones | 2 |
| Heating Levels | 2 |
| Auto Shut-off | 15 minutes |
9. Warranty and Support
Boriwat stands behind the quality of its products. Your Boriwat Shiatsu Massage Pillow comes with a comprehensive 1-year warranty from the date of purchase.
If anything happens to your massager within this period, Boriwat will promptly send you a replacement at no additional cost.
For any concerns, questions, or to claim your warranty, please reach out to Boriwat customer support via email. They are committed to providing a satisfactory solution as soon as possible.
Contact Information: Please refer to the product packaging or the official Boriwat website for the most current customer support contact details.