1. Introduction
This manual provides essential instructions for the use and care of your SUPVAN KATASYMBOL Thermal Labels. These labels are designed for use with SUPVAN E10, E11, and E16 series label makers, offering a reliable and versatile labeling solution for various applications.
The labels are 12 mm x 30 mm in size, with 220 pieces per roll, and feature a transparent background with black print. They are engineered for durability and ease of use, making them suitable for home, office, and school environments.
2. Product Features
SUPVAN KATASYMBOL Thermal Labels offer several key features:
- Compatibility: Specifically designed for SUPVAN E10, E11, and E16 label makers.
- Durability: Constructed with a multi-layer synthetic design, ensuring a lifespan of over 5 years. They are waterproof, oil-resistant, and maintain high adhesion across various temperatures.
- Versatile Application: Ideal for organizing items in homes, offices, and schools. They meet baby product standards and can be used for food containers, cosmetics, and household goods.
- Cost-Effective Printing: Utilizes thermal printing technology, eliminating the need for ink or toner, which reduces operational costs while providing clear print quality.
- Easy to Use: The "Katasymbol" application automatically identifies the label type and size. It offers over 150 templates, 40 fonts, and 700+ icons for customized label creation.

3. Compatibility
These thermal labels are designed to work seamlessly with the following SUPVAN label makers:
- SUPVAN E10 Label Maker
- SUPVAN E11 Label Maker
- SUPVAN E16 Label Maker
Ensure your label maker is one of these models for optimal performance.
4. Setup: Loading Labels
Follow these steps to properly load the thermal label roll into your SUPVAN label maker:
- Open the Label Maker Cover: Gently open the cover of your SUPVAN E10/E11/E16 label maker according to its specific model instructions.
- Insert the Label Roll: Place the label roll into the designated compartment. Ensure the labels are facing the correct direction for printing.
- Feed the Label: Pull a small section of the label tape out of the label maker's output slot.
- Close the Cover: Close the label maker cover securely.
- Important Note: Do not remove the smart chip sticker located on the back of the label roll. The "Katasymbol" application uses this smart chip to automatically identify the label type and size, which is crucial for correct printing.

5. Operating Instructions (Using the Katasymbol App)
To create and print labels, use the "Katasymbol" application on your smartphone or tablet.
- Download the App: If you haven't already, download the "Katasymbol" app from your device's app store.
- Connect to Label Maker: Open the app and connect it to your SUPVAN label maker via Bluetooth. The app will automatically detect the loaded label type and size.
- Design Your Label:
- Choose from over 150 pre-designed templates for various purposes.
- Select from over 40 fonts to customize your text.
- Add visual elements using more than 700 available icons.
- Input text, dates, QR codes, barcodes, and other information as needed.
- Preview and Print: Review your label design on the app. Once satisfied, send the print command to your label maker.

6. Maintenance and Storage
To ensure the longevity and optimal performance of your SUPVAN thermal labels:
- Storage: Store unused label rolls in a cool, dry place away from direct sunlight and extreme temperatures. High heat or prolonged sun exposure can affect the thermal sensitivity and adhesive quality of the labels.
- Handling: Avoid touching the printing surface of the labels directly with your fingers, as oils and dirt can affect print quality.
- Cleaning: If the label maker's print head requires cleaning, refer to your specific SUPVAN label maker's manual for instructions. Do not use harsh chemicals on the labels themselves.
7. Troubleshooting
If you encounter issues with your SUPVAN thermal labels, consider the following:
| Problem | Possible Cause | Solution |
|---|---|---|
| Poor print quality (faint, incomplete) |
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| Labels not recognized by app |
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| Labels not adhering properly |
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8. Specifications
| Feature | Detail |
|---|---|
| Brand | SUPVAN |
| Model Number | BNE12*30 |
| Label Dimensions | 12 mm x 30 mm |
| Labels per Roll | 220 pieces |
| Color | Black print on Transparent background |
| Material Type | Paper (Thermal Synthetic Material) |
| Shape | Rectangular |
| Ink Color | Black (Thermal Print) |
| Durability | Waterproof, Oil-resistant, High Adhesion, Temperature Resistant |
| Country of Origin | China |
9. Warranty and Support
SUPVAN thermal labels are designed for long-lasting performance. Spare parts availability is indicated for 5 years.
For further assistance, technical support, or warranty inquiries, please visit the official SUPVAN store on Amazon or contact SUPVAN customer service directly.
Official SUPVAN Store: Visit SUPVAN Store





