1. Introduction
The Phomemo 241BT is a versatile Bluetooth thermal label printer designed for shipping packages and small business needs. It supports various platforms and operating systems, offering high-speed, clear, and cost-effective label printing without the need for ink.
2. What's in the Box

Image: The Phomemo 241BT printer and its accessories laid out, including the printer unit, power adapter, USB cable, USB-C converter, quick start guide, and sample 4x6 labels.
- 1 x Phomemo 241BT Bluetooth Thermal Shipping Label Printer
- 1 x Power Cord & Adapter for Shipping Label Printer
- 1 x 241BT Label Printer User Manual
- 1 x USB cord / 1 x Type C Convertor for MAC
- 10 x Sheets of 4x6" Shipping Labels for Test
3. Setup
3.1 Initial Connection
Ensure the printer is connected to a power source using the provided power cord and adapter. The power button is located on the top of the printer. A blue indicator light will show when the printer is powered on.

Image: The Phomemo 241BT printer demonstrating connectivity options with a laptop (USB) and a smartphone (Bluetooth).
3.2 Connecting via Bluetooth (Smartphones & Tablets)
- Download the "Labelife" App from your device's app store (available for Android and iOS).
- Open the "Labelife" App.
- Ensure Bluetooth is enabled on your smartphone or tablet.
- Within the app, navigate to the printer connection settings and select "PM-241-BT" to pair.
- A successful connection will be indicated in the app.
Video: Demonstrates the Bluetooth connectivity, clear print quality, build quality, and warranty of the Phomemo 241BT printer. This video is provided by a seller.
3.3 Connecting via USB (Windows, Mac, Chrome OS, Linux)
- For Windows 7/8/10/11, Windows Surface with ARM CPU, Mac 10.14 and later, Chrome OS, and Linux (Raspberry Pi, Centos 7.0, Ubuntu 12.04 above system), download the "241BT driver" and "Labelife" software from the official Phomemo website.
- For Chrome OS, install the Labelife plugin.
- Connect the printer to your computer using the provided USB cable (and Type C converter for Mac if needed).
- Note: This label printer does not support Wi-Fi & Bluetooth for PC connections.
Video: Instructions on how to set grayscale printing in Windows for optimal label output. This video is provided by a seller.
Video: Instructions on how to set grayscale printing in Mac for optimal label output. This video is provided by a seller.
Video: Demonstrates how to use the Phomemo Wireless Label Printer with ChromeOS. This video is provided by a seller.
4. Operating Instructions
4.1 Loading Labels
The printer supports label widths from 1 to 4.7 inches. It features automatic paper feeding and first-label rewind for efficient use. Use a label holder for smoother paper feeding, especially with roll labels.

Image: The Phomemo 241BT printer showcasing its compatibility with different label sizes and types, including 4x6 shipping labels and smaller custom labels.
4.2 Printing Shipping Labels (4x6)
The printer is optimized for 4x6 shipping labels and is compatible with major platforms like Shopify, eBay, Poshmark, UPS, USPS, FedEx, Amazon, and Etsy. It prints in black only.
- Save your shipping label as a PDF document.
- Open the "Labelife" App (for mobile) or software (for PC).
- Import the PDF file into the app/software.
- Select the 4x6 label size and ensure correct orientation.
- Click "Print" to initiate printing.
Video: Demonstrates printing a 4x6 label using the Phomemo 241BT Bluetooth label printer. This video is provided by a seller.
Video: Shows how easy label printing is with the Phomemo 241BT. This video is provided by a seller.
4.3 Batch Printing
The "Labelife" software supports batch printing of shipping labels, allowing you to print multiple labels efficiently. This feature, combined with the 150mm/s printing speed (72pcs 4x6 labels per minute), saves significant time.
Video: Demonstrates easy batch import, editing, and printing of PDF labels for mobile phones using the Labelife app. This video is provided by a seller.
4.4 Custom Label Printing
The user-friendly "Labelife" software allows for easy printing of various styles of small labels such as round, rectangular, holographic, color, star-shaped, and golden labels. It is also suitable for printing price, barcode, QR code, food ingredient, kitchen spice labels, small bottles, and containers.
5. Maintenance
- Keep the printer clean and free of dust.
- Use only compatible thermal labels.
- Avoid exposing the printer to extreme temperatures or direct sunlight.
- Regularly check for and clear any paper jams.
- The durable printhead ensures stability and clarity even with long-term use.
6. Troubleshooting
- Unclear Prints: Ensure the print quality setting in the app/software is set to "High". Check that the labels are loaded correctly and are compatible thermal labels.
- Connection Issues: Verify Bluetooth is enabled and the printer is paired correctly in the "Labelife" app. For USB connections, ensure drivers are installed and the cable is securely connected.
- Paper Jams: Carefully remove any jammed labels. Ensure labels are loaded straight and a label holder is used for roll labels.
- Printer Not Responding: Power cycle the printer and restart the app/software or computer.
7. Specifications
| Feature | Detail |
|---|---|
| Brand | Phomemo |
| Model Name | Bluetooth Thermal Label Printer - 241bt |
| Printing Technology | Thermal |
| Connectivity Technology | Bluetooth (iOS & Android), USB (Win 7/8/10/11, Win Surface with ARM CPU, Mac 10.14+, Chrome OS, Linux) |
| Maximum Media Size | 4 x 6 inch |
| Printing Width | 1 to 4.7 Inches (25.4-117mm) |
| Maximum Black and White Print Resolution | 203 dpi |
| Max Print Speed Monochrome | 72 ppm (150mm/s) |
| Printer Output | Monochrome (black fonts only) |
| Item Weight | 1.59 pounds |
| Product Dimensions | 7.09 x 9.06 x 8.27 inches (or 3.15"D x 8.38"W x 3.74"H) |
8. Warranty and Support
Phomemo offers lifetime and comprehensive customer support to ensure your satisfaction. For any printer-related issues, you can reach out through various channels:
- Email: support@phomemo.com
- Phone: +1 833 940 3818 (US and CA only)
- WhatsApp: +86 13928088284
- Skype: Phomemo Team-Jessie
- Online Tutorials: Search for "Phomemo" on YouTube for tutorial videos.
- Website: www.phomemo.com
The product comes with a Limited Warranty. Please refer to the included warranty card for full details.





