Elo 4303L 43-inch Touchscreen Signage User Manual

1. Introduction

The Elo 4303L 43-inch Touchscreen Signage display is designed for continuous commercial use, offering interactive capabilities for various environments. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your device.

Key features include:

• 43-inch touch screen monitor with a sleek, slim design.
• TouchPro PCAP technology supporting up to 40 touches with fast and sensitive response time.
• Anti-friction glass to minimize heat during prolonged use.
• Designed for 24/7 operation in high-traffic locations.
• Flexible installation options: landscape, portrait, and tabletop orientations.
• Touch-thru functionality for installations requiring a protective layer.

2. Safety Information

Please read all safety instructions before using this product. Failure to follow these instructions may result in electric shock, fire, or damage to the device.

• Do not expose the device to rain or moisture.
• Do not open the casing. Refer all servicing to qualified personnel.
• Ensure proper ventilation around the display.
• Use only the power cord and adapters supplied by the manufacturer.
• Avoid placing heavy objects on the power cord.
• Disconnect the power plug from the outlet if the device will not be used for a long period.

3. What's in the Box

Verify that all items are present in the packaging:

• 43-inch Interactive Display
• Quick Install Guide
• HDMI 2.0 cable (A to A)
• USB cable (A to C)
• Power cables (IEC 60320-C5 NA; EU/KR; UK)
• Serial 3.5mm male to Serial DB9 female cable
• Energy label according to EU Regulation 1062/2010

Figure 1: Front view of the Elo 4303L 43-inch Touchscreen Signage display.

4. Setup

4.1 Physical Installation

The Elo 4303L can be mounted in various orientations. Ensure the mounting solution is compatible with VESA standards and can support the display's weight.

Figure 2: Rear view of the display with VESA mount points.

4.2 Connecting Cables

Connect the necessary cables for power, video, and touch functionality.

1. Power Connection: Connect one end of the provided power cable to the display's power input and the other end to a grounded electrical outlet.
2. Video Connection: Use the HDMI 2.0 cable to connect your video source (e.g., PC, media player) to one of the HDMI input ports on the display.
3. Touch Connection: Connect the USB-A to USB-C cable from your computer's USB port to the display's USB-C port for touch functionality.

5. Operating Instructions

5.1 Power On/Off

Locate the power button, typically on the side or bottom bezel of the display. Press it to turn the display on or off.

5.2 Touch Functionality

The display supports up to 40 simultaneous touches. Ensure the USB touch cable is connected to your computer for touch input to function.

5.3 Network Connectivity

If the display has built-in smart features or requires network access, connect it via Ethernet or Wi-Fi. Refer to the on-screen settings for network configuration.

5.4 Screen Mirroring/Casting

The display may support screen mirroring from compatible devices. Consult the display's software interface for available casting options.

6. Maintenance

6.1 Cleaning the Display

To clean the display, first power it off and disconnect the power cord. Use a soft, lint-free cloth lightly dampened with a non-abrasive, ammonia-free glass cleaner. Do not spray cleaner directly onto the screen.

6.2 General Care

Avoid exposing the display to extreme temperatures or humidity. Do not block ventilation openings. Handle the display with care to prevent physical damage.

7. Troubleshooting

7.1 No Power

• Ensure the power cable is securely connected to both the display and the electrical outlet.
• Verify the electrical outlet is functioning by plugging in another device.

7.2 No Video Signal

• Check that the video cable (HDMI) is securely connected to both the display and the video source.
• Ensure the correct input source is selected on the display (if applicable).
• Verify the video source (e.g., PC) is powered on and functioning correctly.

7.3 Touch Functionality Not Working

• Confirm the USB touch cable is properly connected between the display and your computer.
• Restart your computer and the display.
• Check your computer's device manager for any issues with USB input devices.

8. Specifications

9. Warranty and Support

For warranty information, please refer to the documentation included with your product or visit the official Elo website. Technical support is available through the manufacturer's customer service channels.

You can find additional information and support resources on the Elo Store on Amazon.