Introduction
This instruction manual provides important information regarding the safe and effective use of your ALLJOY USB Powered Heating Pad. Please read this manual thoroughly before first use and retain it for future reference.
Safety Information
WARNING: To reduce the risk of burns, electric shock, fire, or injury, this product must be used in accordance with the following instructions.
- Always use on a flat, non-flammable surface.
- Do not leave unattended while in use.
- Keep away from children and pets.
- Do not use if damaged. Inspect the pad and cord regularly for any signs of wear or damage.
- Allow to cool completely before storing.
- Do not use while sleeping.
- Do not use on infants, invalids, or persons insensitive to heat.
- Do not use with liniment, salve, or ointment preparations, as skin burns could result.
- Do not use pins or other metallic objects to fasten the pad.
- Do not sit on or crush the heating pad. Avoid sharp folds.
- This heating pad is intended for human use only.
Indications:
This heating pad is intended for temporary pain relief for back and shoulder pain.
Legal Disclaimer:
Statements regarding dietary supplements have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease or health condition.
Package Contents
Please check the package for the following items:
- ALLJOY USB Powered Heating Pad (12"x24" Grey)
- USB Power Cable
- Instruction Manual

Setup
- Unpack the Heating Pad: Carefully remove the heating pad and all accessories from the packaging.
- Connect to Power: Locate the USB connector on the heating pad. Connect the USB cable to a compatible USB power source. Compatible power sources include:
- Computer USB port
- Car USB port
- Power bank (not included)
- Wall adapter (not included, ensure it provides sufficient power, typically 5V/2A or 5V/3A for optimal heating).

Operating Instructions
- Power On: After connecting to a power source, press the power button on the controller to turn on the heating pad. The indicator light will illuminate.
- Select Heat Level: Press the heat setting button to cycle through the 4 available heat levels. Each press will change the heat level, indicated by a different color or number of lights on the controller.
- Automatic Shut-off: The heating pad is equipped with an automatic shut-off feature that activates after approximately 60 minutes of continuous use. This is a safety feature to prevent overheating and conserve energy.
- Power Off: To turn off the heating pad manually, press the power button again until the indicator lights turn off, or disconnect it from the power source.


Care and Maintenance
Cleaning Instructions
The outer fabric cover of the ALLJOY USB Powered Heating Pad is machine washable for easy care.
- Disconnect Power: Ensure the heating pad is completely disconnected from any power source and has cooled down.
- Remove Outer Cover:
- Pull the zipper down to open the cover.
- Tear off the Velcro fasteners securing the internal heating element.
- Carefully remove the outer fabric cover from the internal heating element.
- Machine Wash: Place the removable outer cover into a laundry bag to protect it during washing. Machine wash on a gentle cycle with cold water. Do not bleach.
- Drying: Tumble dry on low heat or air dry. Ensure the cover is completely dry before reassembling. Do not iron.
- Reassembly: Once dry, carefully place the internal heating element back into the cover, secure the Velcro fasteners, and zip it closed.

Storage
When not in use, store the heating pad in a cool, dry place. Avoid placing heavy objects on top of the pad, and do not fold it sharply, as this can damage the internal heating elements.

Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Heating pad does not turn on. | No power or insufficient power from USB source. | Ensure USB cable is securely connected. Try a different USB port or power source (e.g., a 5V/2A or 5V/3A wall adapter). |
| Heating pad is not warm enough. | Low heat setting selected; insufficient power; ambient temperature is too cold. | Increase the heat setting. Ensure your USB power source provides adequate current (e.g., 5V/3A). Allow a few minutes for the pad to reach full temperature. |
| Heating pad turns off unexpectedly. | Automatic 60-minute shut-off activated; power interruption. | This is a normal safety feature. If you wish to continue use, turn the pad back on. Check for stable power connection. |
| Only parts of the pad feel warm. | This is typical for some heating pad designs where heating elements are concentrated in specific areas. | Position the pad to target the desired area for heat therapy. |
Specifications
- Model: Grey
- Dimensions: Approximately 12 inches x 24 inches (Pad size)
- Material: Fabric
- Power Source: USB (5V/2A or 5V/3A recommended)
- Heat Settings: 4 levels
- Auto-Off Timer: Approximately 60 minutes
- Special Features: Cordless (when used with power bank), Auto Off, Machine Washable Cover
- ASIN: B09HT5H744
Warranty and Support
For warranty information or product support, please refer to the contact details provided with your purchase documentation or visit the official ALLJOY website. Please have your product model number (Grey) and ASIN (B09HT5H744) ready when contacting support.