1. Introduction
The Phomemo M220 is a portable thermal label maker designed for efficient and versatile labeling. This device utilizes advanced thermal printing technology, eliminating the need for ink or toner. It connects wirelessly via Bluetooth to mobile devices (phones/tablets) and via USB to computers, offering a wide range of customization options through its dedicated applications. This manual provides detailed instructions for setting up, operating, and maintaining your M220 label maker.
2. What's in the Box
Upon unboxing your Phomemo M220 label maker, please verify that all the following components are included:
- 1 x Phomemo M220 Label Maker
- 1 x Roll of 1.57'' x 1.18'' Thermal Labels (pre-installed)
- 1 x USB Type-C Data Cable
- 1 x User Manual (this document)
Image: The Phomemo M220 label maker, a roll of labels, and a smartphone displaying the 'Print Master' app interface.
3. Setup Guide
3.1 Charging the Device
Before initial use, ensure the Phomemo M220 label maker is fully charged. Connect the provided USB Type-C data cable to the printer and a compatible USB power adapter (not included). The battery indicator on the device will show charging status.
3.2 Loading Labels
The M220 label maker comes with a roll of labels pre-installed. To load or replace labels:
- Open the label compartment cover.
- Insert the new label roll with the printing surface facing upwards. Ensure the roll is seated correctly and the labels feed smoothly through the slot.
- Close the cover securely.
Image: A hand inserting a roll of thermal labels into the Phomemo M220 label maker.
3.3 App Installation and Connection
For Phones and Tablets (Bluetooth Connection)
- Download the App: Search for "Print Master" on the App Store (iOS) or Google Play Store (Android).
- Power On: Turn on your M220 label maker and ensure your phone's or tablet's Bluetooth is enabled.
- Connect via App: Open the "Print Master" app. Tap the 'Printer' icon within the app to search for the M220. Connect to the printer via Bluetooth within the app, not directly through your device's Bluetooth settings.
- Select Label Size: Once connected, select the appropriate label size in the app.
Image: The Phomemo M220 label maker wirelessly connected to a smartphone, demonstrating Bluetooth connectivity.
For Laptops and PCs (USB Connection)
- Download Driver and Software: Visit the official Phomemo website to download the correct M220 driver and the "Labelife" application for your operating system (Windows, macOS, Chrome OS, Linux).
- Connect via USB: Use the provided USB Type-C data cable to connect the M220 label maker to your computer.
- Select Printer: Open the "Labelife" application, select the label size, edit your content, and choose M220 from the printer list to print.
Image: The Phomemo M220 label maker connected to a laptop via a USB cable, illustrating PC connectivity.
4. Operating Instructions
4.1 Using the "Print Master" App (Mobile)
The "Print Master" app offers extensive features for label creation:
- Text: Enter custom text with various fonts (over 400 available).
- Icons & Templates: Access a library of over 6000 icons and 700+ templates for quick label design.
- Barcodes & QR Codes: Generate and print standard barcodes and QR codes.
- Images & AI Stickers: Import images or use AI features to create unique stickers.
- Advanced Features: The app supports Excel imports, scanning, OCR (Optical Character Recognition), and voice recognition for enhanced label creation.
Image: A smartphone displaying the "Print Master" app, highlighting its features like fonts, icons, templates, and borders for label customization.
4.2 Label Design and Printing
- Create Your Design: Use the app or software to design your label. You can add text, images, barcodes, QR codes, and choose from various templates.
- Preview: Always preview your label design before printing to ensure accuracy.
- Print: Send the print command from the app or software. The M220 will print your label quickly.
Image: A collection of diverse labels printed by the Phomemo M220, showcasing its versatility for price tags, address labels, and decorative designs.
4.3 Supported Label Sizes and Types
The Phomemo M220 supports thermal labels with widths ranging from 0.78 inches (20mm) to 3.14 inches (80mm). It is important to note that the M220 does not support 4x6 inch labels. The printer outputs in monochrome (black and white) only.
- Label Width: 0.78'' to 3.14'' (20mm to 80mm)
- Output: Black and White only
- Durability: Labels are water-proof, oil-proof, and scratch-proof.
Image: An illustration demonstrating the range of label sizes and types compatible with the Phomemo M220, such as white, colored, and patterned labels.
5. Maintenance
5.1 Cleaning the Print Head
To ensure optimal print quality, regularly clean the thermal print head. Use a soft, lint-free cloth lightly dampened with isopropyl alcohol. Gently wipe the print head surface. Ensure the printer is turned off and disconnected from power before cleaning.
5.2 General Care and Storage
- Keep the label maker in a cool, dry place away from direct sunlight and extreme temperatures.
- Avoid dropping the device or exposing it to excessive force.
- Use only genuine Phomemo thermal labels for best results and to prevent damage to the print head.
- The M220 uses thermal printing technology, meaning no ink cartridges or toner are required.
6. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Printer not connecting via Bluetooth | Bluetooth not enabled on device; attempting to connect via phone settings instead of app; printer off or low battery. | Ensure Bluetooth is on. Connect only through the "Print Master" app. Check printer power and battery level. Restart both printer and mobile device. |
| Poor print quality / Faint labels | Print head dirty; incorrect label type; labels loaded incorrectly; low battery. | Clean the print head (see Maintenance section). Ensure you are using thermal labels. Reload labels correctly. Charge the printer. |
| Printer not responding | Printer frozen; low battery; connection issue. | Turn the printer off and on again. Charge the printer. Re-establish Bluetooth or USB connection. |
| Labels not feeding correctly | Labels loaded incorrectly; label roll jammed; incompatible label size. | Open the cover and re-seat the label roll. Ensure labels are within the 0.78''-3.14'' width range. Clear any obstructions. |
For further assistance, please refer to the Phomemo official website or contact customer support.
7. Specifications
| Feature | Detail |
|---|---|
| Brand | Phomemo |
| Model Name | Phomemo M220 label maker |
| Printing Technology | Thermal |
| Connectivity Technology | Bluetooth, USB Type-C |
| Controller Type | iOS, Android, iPad OS, Mac OS, Windows 7/8/10/11, Chrome OS, Linux |
| Maximum Media Size | 3.14 inches (80mm) |
| Supported Label Width | 20mm - 80mm (0.78'' - 3.14'') |
| Maximum Print Resolution | 203 x 203 DPI |
| Printer Output | Monochrome (Black) |
| Max Print Speed | 70 ppm (30mm/s) |
| Battery | 2200mAh Lithium Polymer (included) |
| Product Dimensions | 3.9 x 4.33 x 1.38 inches |
| Item Weight | 14.1 ounces (0.88 Pounds) |
| Memory Storage Capacity | 8 MB |
8. Warranty and Support
8.1 Warranty Information
The Phomemo M220 label maker comes with a Limited Warranty. For specific details regarding warranty coverage and duration, please refer to the warranty card included in your product packaging or visit the official Phomemo website.
8.2 Customer Support
Phomemo is committed to providing high-quality after-sales service. If you encounter any issues or have questions regarding your M220 label maker, please contact Phomemo technical support. When contacting support, it is helpful to provide your label maker model and a clear description of your inquiry.
For support, please visit the Phomemo Store on Amazon or their official website for contact information.
