Introduction
The Portronics Conch 20 is a wired in-ear earphone designed for clear audio and communication. It features a Type-C jack for wide compatibility with Android devices, an ergonomic design for comfortable wear, and in-line controls for easy management of audio and calls.
What's in the Box
- Portronics Conch 20 Wired Earphone
- Additional Ear Cushions
Setup
Follow these steps to connect your Portronics Conch 20 earphones:
- Identify Port: Locate the Type-C port on your compatible device (e.g., smartphone, tablet, laptop).
- Connect Earphones: Insert the Type-C connector of the Portronics Conch 20 earphone firmly into your device's Type-C port.
- Verify Connection: Ensure the connection is secure. The earphones are designed for plug-and-play functionality and should be recognized automatically by your device.

Image: The Type-C connector of the Portronics Conch 20 earphone, highlighting its wide compatibility with various devices.
Operating Instructions
Once connected, your Portronics Conch 20 earphones are ready for use:
- Audio Playback: Audio from your device will automatically route through the earphones. Adjust the volume using your device's volume controls.
- Calling: The built-in microphone will activate automatically when you make or receive a call, enabling hands-free communication.

Image: The Portronics Conch 20 earphones, illustrating their capability for excellent sound and calling experience with in-line controls.
Controls
The Portronics Conch 20 features a minimalistic in-line control unit on the cable for convenient management of audio and calls:
- Single Button Functionality:
- Play/Pause: Press the button once to play or pause audio playback.
- Answer/End Call: Press the button once to answer an incoming call or end an active call.
- Decline Call: Press and hold the button to decline an incoming call.

Image: Close-up view of the in-line control unit on the Portronics Conch 20 earphone cable.
Maintenance
To ensure the longevity and optimal performance of your Portronics Conch 20 earphones, follow these guidelines:
- Cleaning: Gently wipe the earbuds and cable with a soft, dry cloth. Avoid using harsh chemicals or abrasive materials, which can damage the finish or components.
- Storage: Store the earphones in a clean, dry place when not in use. The metal alloy design helps reduce damage, but proper storage prevents tangling and physical stress on the cable.
- Cable Care: Avoid sharp bends, kinks, or excessive pulling on the cable, especially near the connectors and earbud housings, to prevent internal wire damage.
- Ear Tips: Periodically check and clean the silicone ear tips. Remove them gently and clean with a damp cloth if necessary. Replace them if they become worn or damaged to maintain sound quality and comfort.

Image: The Portronics Conch 20 earphones, illustrating their portable and durable design.
Troubleshooting
If you encounter issues with your Portronics Conch 20 earphones, refer to the following common solutions:
- No Sound:
- Ensure the Type-C connector is fully and securely inserted into your device's port.
- Check your device's volume settings to ensure the volume is not muted or too low.
- Test the earphones with another compatible device to determine if the issue is with the earphones or your primary device.
- Inspect the earphone cable for any visible damage, such as cuts or severe kinks.
- Microphone Not Working:
- Verify that the earphones are fully connected to your device.
- Check your device's audio input settings to confirm that the earphone microphone is selected as the active input source.
- Test the microphone functionality with another device or a different communication application.
- Poor Sound Quality:
- Ensure the ear tips are properly seated in your ears to achieve optimal sound isolation and bass response.
- Clean any debris or earwax from the earbud grilles, as blockages can affect sound output.
- Verify that the audio source (e.g., music file, streaming service) is of good quality.
Specifications
| Brand | Portronics |
| Model Name | Conch 20 |
| Model Number | POR-1419 |
| Ear Placement | In Ear |
| Form Factor | In Ear |
| Noise Control | Sound Isolation |
| Headphone Jack | Type C |
| Network Connectivity Technology | Wired |
| Control Type | Call Control |
| Control Method | Remote |
| Audio Driver Type | Dynamic Driver |
| Enclosure Material | ABS Plastic |
| Compatible Devices | Cellphones, Laptops, Tablets |
| Cable Features | Tangle Free |
| Water Resistance Level | Not Water Resistant |
| Product Features | Microphone Included, Powerful Audio, Tangle Resistant, Type-C Audio Jack |
| Item Weight | 30 Grams |
| Country of Origin | China |
Warranty
The Portronics Conch 20 Wired Earphone comes with a 6 Months Manufacturer Warranty. Please retain your purchase receipt or proof of purchase for any warranty claims. The warranty covers manufacturing defects under normal use conditions.
Support
For further assistance, technical support, or inquiries regarding your Portronics Conch 20 earphones, please contact Portronics customer service. Refer to the manufacturer's contact information provided with your product packaging or visit the official Portronics website for the most up-to-date support details.


