1. Introduction
This manual provides essential information for the safe and efficient operation of your GE Profile 12,000 BTU Inverter Window Air Conditioner. This unit is designed to cool large rooms up to 550 square feet, offering energy-efficient performance and quiet operation. Please read these instructions thoroughly before installation and use, and retain them for future reference.
Key features include inverter technology for adaptive cooling, WiFi connectivity via the SmartHQ app, multiple cooling modes, and a removable filter for easy maintenance.
2. Safety Information
Always follow basic safety precautions when using electrical appliances to reduce the risk of fire, electric shock, and personal injury.
- Read all instructions before using this appliance.
- Plug into a grounded 3-prong outlet only. Do not remove the grounding prong.
- Do not use an adapter or extension cord.
- Ensure the unit is properly installed according to installation instructions.
- Never operate the air conditioner with a damaged power cord or plug.
- Do not block air openings.
- Unplug the air conditioner before servicing or cleaning.
3. Package Contents
Verify that all components are present in the package:
- GE Profile 12,000 BTU Inverter Window Air Conditioner Unit
- EZ Installation Kit
- Remote Control
- User Manual (this document)
4. Setup and Installation
The GE Profile Inverter Window Air Conditioner comes with an EZ Installation Kit designed for easy setup in double-hung windows. The recommended window dimensions are a width between 26.375 inches and 40.5 inches, and a height of 14.0625 inches.
4.1 Unpacking
Carefully remove the air conditioner and all packing materials from the carton. Inspect the unit for any shipping damage.
4.2 Window Preparation
Ensure your window meets the specified dimensions. Clean the window sill and frame before installation.
4.3 Installing the EZ Kit
Follow the detailed instructions provided with the EZ Installation Kit to securely mount the air conditioner in your window. This typically involves attaching side panels and securing the unit to the window frame.

Figure 1: Front view of the GE Profile 12,000 BTU Inverter Window Air Conditioner. The unit is white with a digital display and control panel on the front, and a horizontal grille for air output.

Figure 2: A hand pressing the 'Mode' button on the control panel of the GE Profile window air conditioner, which is installed in a window. This illustrates the ease of direct control.
5. Operating Instructions
Your GE Profile air conditioner offers various modes and settings for optimal comfort and energy efficiency.
5.1 Control Panel and Remote Control
The unit can be operated using the electronic controls on the front panel or the included remote control. The digital display shows the current temperature and selected settings.
5.2 Cooling Modes
The unit features four cooling modes:
- Cool Mode: Provides maximum cooling.
- Fan Mode: Circulates air without cooling.
- Eco Mode: Automatically turns off the fan and compressor when the room reaches the set temperature, saving energy.
- Auto Mode: Automatically selects the appropriate fan speed and cooling mode based on the room temperature.
5.3 Fan Speeds
Select from three fan speeds: Low, Medium, and High, to adjust airflow and noise levels.
5.4 Inverter Technology
The adaptive inverter technology allows the compressor to operate at varying levels, providing continuous cooling, reducing noise, and maximizing energy efficiency compared to traditional on/off compressors.

Figure 3: Graphic illustrating 'Inverter Technology' with a GE Profile AC unit in a window, showing circular waves emanating from the unit, symbolizing its adaptive sensing and cooling capabilities.

Figure 4: A GE Profile AC unit installed in a window, with a graphic overlay indicating '44% More Efficient' and 'Most Efficient 12,000 BTU Window AC'. This highlights the unit's energy-saving performance.

Figure 5: A person wearing headphones in a room with a GE Profile AC unit installed in the window, accompanied by a graphic showing '40dB' and 'Quietest Window AC Brand'. This emphasizes the unit's low noise operation.
5.5 WiFi Connectivity and SmartHQ App
The unit is WiFi enabled, allowing control and monitoring via the SmartHQ app. Download the SmartHQ app to your smartphone or tablet to:
- Monitor the air conditioner's status.
- Schedule operation times.
- Control settings remotely.
- Check energy usage.
- Set up geolocation for automatic operation.
The unit is also compatible with voice assistants like Amazon Alexa and Google Assistant for hands-free control.

Figure 6: A split image showing a person using voice control with an Amazon Echo device to command the AC, and a smartphone displaying the SmartHQ app interface for scheduling and energy usage monitoring. This highlights the unit's smart features.
5.6 Additional Features
- Power Interruption Restart: The unit will automatically resume operation with previous settings after a power outage.
- 24-Hour On/Off Timer: Program the unit to turn on or off at specific times.
6. Maintenance
Regular maintenance ensures optimal performance and longevity of your air conditioner.
6.1 Cleaning the Air Filter
The unit features a removable filter. Clean the air filter regularly (every two weeks or more often depending on usage) to maintain cooling efficiency. To clean, slide out the filter, wash it with warm, soapy water, rinse thoroughly, and let it air dry completely before reinserting.
6.2 Cleaning the Unit Exterior
Wipe the exterior of the air conditioner with a soft, damp cloth. Do not use harsh chemicals or abrasive cleaners.
7. Troubleshooting
If your air conditioner is not operating correctly, consult the following common issues before contacting customer support.
- Unit does not turn on: Check if the power cord is securely plugged into a grounded outlet. Ensure the circuit breaker has not tripped.
- Unit is not cooling effectively: Verify that the air filter is clean. Ensure windows and doors are closed. Check for obstructions blocking the air intake or exhaust. The room size should be within the recommended 550 sq ft.
- Excessive noise: Ensure the unit is securely installed in the window. Check for loose parts or debris.
- Water dripping inside: This can occur if the unit is not tilted slightly outwards during installation to allow condensation to drain outside. Recheck installation angle.
- WiFi connection issues: Ensure your home WiFi network is active and the unit is within range. Refer to the SmartHQ app for specific connection troubleshooting steps.
8. Specifications
| Feature | Specification |
|---|---|
| Model Number | AHTR12AC |
| Cooling Capacity | 12,000 BTU (12200 British Thermal Units) |
| Recommended Room Size | Up to 550 Square Feet |
| Voltage | 115 Volts |
| Noise Level | As low as 40 Decibels |
| Seasonal Energy Efficiency Ratio (SEER) | 15.4 |
| Energy Star Certified | Yes |
| Product Dimensions (D x W x H) | 19.89" x 20.52" x 13.91" |
| Item Weight | 63.2 pounds |
| Special Features | Dehumidifier, Removable Filter, WiFi Enabled |
| Included Components | EZ Installation kit, Window Air Conditioner |
9. Warranty Information
This GE Profile Inverter Window Air Conditioner is covered by a 1-year limited warranty. Please refer to the warranty card included with your product for full terms and conditions, or visit the official GE Appliances website for detailed warranty information.
10. Customer Support
For further assistance, technical support, or service inquiries, please contact GE Appliances customer service. You can find contact information on the official GE Appliances website or within your product registration materials.
For more information about GE Profile products, visit the GE Profile Store on Amazon.





