1. Important Safety Instructions
Please read this entire manual carefully before using the Duux Threesixty Smart Ceramic Fan Heater. Failure to follow these instructions may result in electric shock, fire, or serious injury.
- Always place the heater on a firm, level, and stable surface to prevent accidental tipping.
- Maintain a minimum clearance of 1 meter (3 feet) from walls, furniture, curtains, and other combustible materials.
- Do not use the heater in bathrooms, laundry areas, or similar indoor locations where it may come into contact with water.
- Never cover the heater or obstruct its air inlets or outlets. This can lead to overheating and fire.
- Do not insert any objects into the ventilation or exhaust openings as this may cause an electric shock or damage the heater.
- Unplug the heater from the power outlet when not in use, before cleaning, or when moving it.
- This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
- The Duux Threesixty is equipped with tip-over protection and overheat protection for enhanced safety. If the heater tips over or overheats, it will automatically shut off.
Image: The Duux Threesixty heater features built-in safety mechanisms, including automatic shut-off for tip-over and overheat scenarios, ensuring safe operation even during sleep.
2. Product Overview
The Duux Threesixty is a compact and powerful ceramic fan heater designed for efficient and smart heating of your living space.
Image: The Duux Threesixty heater, showcasing its sleek design and smart control capabilities via a mobile application.
2.1 Components
- Main Unit: The cylindrical body of the heater containing the ceramic heating element and fan.
- Control Panel: Located on the front, featuring touch-sensitive buttons and indicator lights.
- Air Outlet: Located at the top, designed for 360-degree heat distribution.
- Air Inlet: Located at the base, where air is drawn into the unit.
- Power Cord: For connecting the heater to an electrical outlet.
Image: Left: Detailed view of the intuitive control panel. Right: The top air outlet, designed for optimal heat dispersion.
3. Setup
- Unpack: Carefully remove the heater and all packaging materials from the box. Retain the packaging for future storage or transport.
- Placement: Place the Duux Threesixty on a flat, stable, and heat-resistant surface. Ensure there is adequate space around the heater for proper airflow (at least 1 meter / 3 feet from any obstructions).
- Power Connection: Plug the power cord into a standard electrical outlet. Ensure the voltage matches the specifications of the heater.
4. Operating Instructions
4.1 Manual Control
- Power On/Off: Press the power button on the control panel to turn the heater on or off.
- Heat Settings: Cycle through the 3 heat settings (Low, Medium, High) by pressing the flame icon button. Indicator lights will show the current setting.
- Fan Settings (ECO & BOOST): The heater offers two fan settings. These can typically be adjusted via the control panel or primarily through the Duux app for precise control.
4.2 Smart App Control
The Duux Threesixty can be controlled remotely using the free Duux app, available for iOS and Android devices. This allows for advanced features such as temperature control, scheduling, and mode selection.
- Download the App: Search for "Duux" in your device's app store and download the official application.
- Create Account: Follow the in-app instructions to create a Duux account or log in if you already have one.
- Pair Device: Ensure your Duux Threesixty heater is plugged in and powered on. Follow the app's instructions to add a new device. This typically involves selecting the heater model and connecting it to your home Wi-Fi network.
- Control: Once paired, you can use the app to:
- Adjust temperature settings.
- Switch between ECO and BOOST modes.
- Set timers and schedules for automatic operation.
- Monitor room temperature.
Image: Left: Seamless control of the Duux Threesixty via the dedicated smartphone app. Right: The heater's compact and aesthetic design allows it to blend into various home environments.
5. Maintenance
Regular maintenance ensures optimal performance and longevity of your Duux Threesixty heater.
- Cleaning the Exterior: Before cleaning, always unplug the heater and allow it to cool down completely. Wipe the exterior surfaces with a soft, damp cloth. Do not use abrasive cleaners or solvents.
- Cleaning Air Inlets/Outlets: Use a soft brush or a vacuum cleaner with a brush attachment to gently remove dust and debris from the air inlets at the base and the air outlet at the top.
- Storage: If storing the heater for an extended period, unplug it, clean it thoroughly, and place it back in its original packaging. Store in a cool, dry place.
6. Troubleshooting
If you encounter issues with your Duux Threesixty heater, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Heater does not turn on. | No power, power button not pressed, tip-over switch activated. | Check power outlet, ensure plug is fully inserted. Press power button. Ensure heater is upright on a flat surface. |
| No heat output. | Heat setting too low, overheat protection activated. | Increase heat setting. Unplug the heater, let it cool for 30 minutes, then plug it back in. Ensure air inlets/outlets are clear. |
| App connectivity issues. | Wi-Fi signal weak, incorrect pairing, app outdated. | Ensure strong Wi-Fi signal. Re-attempt pairing process. Update Duux app to the latest version. Restart your router. |
| Unusual noise. | Dust in fan, unstable surface. | Clean fan and air inlets. Ensure heater is on a stable, flat surface. If noise persists, contact customer support. |
7. Technical Specifications
| Feature | Specification |
|---|---|
| Brand | Duux |
| Model Number | DXCH09 |
| Color | Grey |
| Product Dimensions (L x W x H) | 22 x 22 x 30 cm (8.66 x 8.66 x 11.81 inches) |
| Item Weight | 2.25 Kilograms (4.96 lbs) |
| Voltage | 230 Volts |
| Auto-off Function | Yes |
| Number of Heat Settings | 3 |
| Number of Fan Speeds | 2 (ECO & BOOST) |
| Special Features | Tip-over protection, Overheat protection, Smart Control via App |
| Power Source | Electric Cord |
| Heating Method | Convection |
| Recommended Room Size | Up to 30m2 |
| Indoor/Outdoor Use | Indoor |
Image: Visual representation of the Duux Threesixty heater's compact dimensions.
8. Warranty and Support
Duux products are manufactured to high-quality standards. For information regarding warranty coverage, please refer to the warranty card included with your product or visit the official Duux website.
For technical support, troubleshooting assistance beyond this manual, or spare parts inquiries, please contact Duux customer service through their official website or the contact information provided in your product documentation.
You can also visit the Duux Brand Store on Amazon for more information and product range.
