1. Introduction
Thank you for choosing the VITCOCO Ear Wax Removal Tool. This device is designed to provide a safe and effective way to inspect and clean your ear canal using a high-definition camera and integrated LED lights. It connects wirelessly to your smartphone or tablet, allowing for a clear, real-time view of the ear canal. This manual provides detailed instructions for setup, operation, maintenance, and troubleshooting to ensure optimal performance and user safety.

Figure 1.1: VITCOCO Ear Wax Removal Tool and included accessories.
The VITCOCO Ear Wax Removal Tool is a comprehensive kit designed for personal ear care. It features a sleek, pen-like design with an integrated camera and LED lights, accompanied by various ear spoons and cleaning tools. The device connects wirelessly to your mobile device, providing a clear visual of the ear canal for precise and safe cleaning.
2. Safety Information
Please read all safety warnings and instructions carefully before using this product to prevent injury or damage. Keep this manual for future reference.
- Small Parts Warning: This product contains small parts. Keep out of reach of children to prevent choking hazards.
- Temperature Control: The ear cleaner features a non-inductive intelligent control design to prevent overheating. The otoscope temperature is maintained at 20-25°C, and the machine body palm temperature is 30-34°C, similar to human body temperature.
- Ear Canal Safety: Exercise extreme caution when inserting the tool into the ear canal. Do not insert too deeply to avoid damaging the eardrum. If you experience any discomfort or pain, stop use immediately.
- Professional Use: This device is intended for personal use. If you suspect a serious ear condition or have persistent issues, consult a medical professional.
- Water Resistance: The camera lens is IP67 waterproof and can be cleaned with water or disinfected with alcohol. However, the main machine body is NOT waterproof. Avoid submerging the main unit in water.
- Charging: Use only the provided Type-C charging cable. Do not use damaged cables or chargers.
- Battery: The device contains a built-in 250mAh high-capacity Lithium Ion battery. Do not attempt to replace the battery yourself.
3. Product Components and Features
Familiarize yourself with the components of your VITCOCO Ear Wax Removal Tool:
- Main Unit: The primary device housing the camera, LED lights, power button, and power indicator.
- Ear Spoons: 8 high-quality silicone ear spoons, moderately soft for safe use. The design ensures the ear spoon is non-detachable during use to prevent it from falling into the ear canal.
- Protective Cover: An otoscope cover for hygienic storage and portability.
- Charging Cable: USB Type-C cable for recharging the device.
- Additional Tools: Various metal ear pick tools and a cleaning brush for comprehensive ear care.

Figure 3.1: Key components of the VITCOCO Ear Wax Removal Tool.
This image highlights the main features of the device, including the power button, power indicator, the 6 LED lights surrounding the camera, and the Type-C charging port. These elements are crucial for the device's functionality and user interaction.

Figure 3.2: Non-detachable ear spoon design for enhanced safety.
The VITCOCO ear spoon is designed to be non-detachable, eliminating the risk of the ear pick falling off inside the ear canal during use, a common safety concern with other designs.
4. Setup Guide
Follow these steps to set up your VITCOCO Ear Wax Removal Tool for first use:
- Charge the Device: Before first use, fully charge the device using the provided Type-C USB cable. The power indicator light will show charging status.
- Download the App: Scan the QR code provided in the manual or on the product packaging to download the "Endscopetool" App. Alternatively, you can visit http://download.wuyihang.com/app/download/#/ to download the application.
- Turn On the Otoscope: Press and hold the power button on the device to turn it on. The power indicator light will illuminate.
- Connect to Wi-Fi: On your mobile phone or tablet, go to your Wi-Fi settings. Find and connect to the Wi-Fi network named "Softish-XXXX" (where XXXX is a unique identifier for your device).
- Open the App: Launch the "Endscopetool" App. Click "Start" or the play icon within the app to begin viewing the live feed from the ear cleaner's camera.

Figure 4.1: Step-by-step guide for app and Wi-Fi connection.
This visual guide illustrates the simple four-step process for connecting your VITCOCO ear cleaner to your mobile device: scanning the QR code for the app, turning on the otoscope, connecting to its Wi-Fi network, and opening the app to start viewing.
Video 4.1: Ear Wax Camera - App Connection and Live View.
This video demonstrates the process of connecting the ear wax camera to a mobile device via Wi-Fi and accessing the live view through the dedicated application. It shows how to navigate the app interface to begin ear inspection.
5. Operating Instructions
Once connected, you can begin using your VITCOCO Ear Wax Removal Tool:
- Ear Inspection: Gently insert the ear cleaner into your ear canal while observing the live feed on your device. The 1920P HD camera and 6 LED lights provide a clear, wide-angle view of your ear canal and eardrum.
- Ear Wax Removal: Use the attached silicone ear spoon to carefully and gently remove ear wax. Always move slowly and deliberately, watching the screen to avoid contact with the eardrum or sensitive areas.
- Multi-Purpose Use: The 3.9mm ultra-thin lens allows for versatile use beyond ear inspection. You can use it to check teeth, nasal cavity, throat, scalp roots, and other body parts. It is also suitable for checking pets.
- Recording and Capturing: The app allows you to capture still images or record videos of your ear canal for later review or consultation with a healthcare professional.

Figure 5.1: Wide range of applications for the VITCOCO Ear Wax Removal Tool.
This image demonstrates the versatility of the ear wax removal tool, showcasing its utility for inspecting various body parts such as ears, mouth, and nose, as well as for dermatological checks and even for examining pets. It also highlights its use for general equipment inspection.
Video 5.1: VITCOCO Ear Picker with Camera - Usage Demonstration.
This video provides a visual demonstration of how to effectively use the VITCOCO Ear Picker with Camera for ear inspection and cleaning. It illustrates the device's features in action, including the clear camera view and the gentle use of the ear spoon.
6. Maintenance
Proper maintenance ensures the longevity and hygiene of your device:
- Cleaning the Lens: The camera lens is IP67 waterproof. After each use, clean the lens with water or disinfect it by wiping with alcohol. Ensure the lens is dry before storage.
- Cleaning Ear Spoons: The silicone ear spoons can be washed with soap and water or disinfected with alcohol. Ensure they are completely dry before reattaching or storing.
- Main Unit Care: The main machine body is NOT waterproof. Do not rinse or submerge it in water. Wipe the body with a clean, dry cloth.
- Storage: Store the device and its accessories in a clean, dry place, preferably in its original packaging or the provided otoscope cover, away from direct sunlight and extreme temperatures.

Figure 6.1: Waterproof lens for easy cleaning.
This image illustrates the IP67 waterproof rating of the ear cleaner's lens, allowing it to be safely cleaned with water. A crucial note reminds users that only the camera and tubes are waterproof, not the main machine body, emphasizing careful cleaning practices.
7. Troubleshooting
If you encounter issues with your VITCOCO Ear Wax Removal Tool, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Cannot connect to Wi-Fi. | Device not turned on; incorrect Wi-Fi network selected; Wi-Fi interference. | Ensure the device is powered on. Select the correct "Softish-XXXX" Wi-Fi network. Try moving closer to the device or away from other Wi-Fi sources. |
| No image or black screen in the app. | App not launched correctly; device not connected; camera lens cap on. | Restart the app. Verify Wi-Fi connection. Ensure the protective cap is removed from the camera lens. |
| Image is blurry or unclear. | Camera lens is dirty; insufficient lighting. | Clean the camera lens with water or alcohol. Ensure the LED lights are on (controlled via the app). |
| Device not charging. | Charging cable or adapter faulty; device not properly connected. | Check the Type-C cable and adapter. Ensure the cable is securely plugged into both the device and the power source. |
| Device gets hot during use. | Normal operation for extended periods; excessive use. | The device has intelligent temperature control. If it feels excessively hot, discontinue use and allow it to cool down. Avoid prolonged continuous operation. |
If the problem persists after trying these solutions, please contact customer support.
8. Specifications
Technical specifications for the VITCOCO Ear Wax Removal Tool:
- Model Number: Y13
- Input Current: DC 5V 300mA
- Battery Capacity: 250mAh Lithium Ion (included)
- Working Time: Approximately 70 minutes
- Network Standard: IEEE802.11b/g/n
- Working Temperature: -10 ~ 40°C
- Camera Resolution: 1920P HD
- Lens Diameter: 3.9mm ultra-thin
- LED Lights: 6 integrated LED lights
- Waterproof Rating: IP67 (camera lens only)
- Compatibility: Smartphones, tablets (iOS and Android)
- Package Dimensions: 6.54 x 4.17 x 0.75 inches
- Item Weight: 1.76 ounces

Figure 8.1: Internal features and technology.
This image provides an internal view of the device, highlighting key technological components such as the intelligent temperature control system, the 230mAh rechargeable battery, the fast Wi-Fi chip for stable connectivity, and the 3-axis gyroscope for smooth image delivery and stable operation.
9. Warranty and Support
For warranty information and customer support, please refer to the contact details provided on the product packaging or visit the official VITCOCO website. Keep your purchase receipt as proof of purchase for any warranty claims.
Manufacturer: VITCOCO
Date First Available: April 9, 2022





