1. Introduction
Thank you for choosing the Creliver 11HW Oxygen Concentrator. This manual provides essential instructions for the proper setup, operation, maintenance, and troubleshooting of your device. Please read this manual thoroughly before using the product to ensure safe and optimal performance.
The Creliver 11HW is designed to provide a continuous supply of oxygen, featuring an adjustable flow rate from 1 to 7 liters per minute (L/min) and an oxygen concentration ranging from 93% (at 1 L/min) down to 35% (at 7 L/min). It operates quietly at less than 42 dB and includes convenient features such as a touch screen, remote control, and voice broadcast.
The Creliver 11HW Oxygen Concentrator is suitable for a wide range of users, supporting various daily activities.
2. Important Safety Information
Always consult your physician before using an oxygen concentrator. This device is intended for supplemental oxygen therapy and is not life-supporting. Failure to follow these safety guidelines may result in serious injury or damage to the device.
- Medical Advice: Always use this device under the guidance of a healthcare professional.
- Fire Hazard: Oxygen supports combustion. Keep the concentrator and all oxygen accessories at least 2 meters (6.5 feet) away from heat sources, open flames, and flammable materials. Do not smoke or allow others to smoke near the device.
- Ventilation: Ensure the device is placed in a well-ventilated area. Do not block the air intake or exhaust vents. Maintain at least 10 cm (4 inches) clearance from walls, furniture, or curtains.
- Electrical Safety: Use only the provided power adapter. Do not use extension cords. Ensure hands are dry when plugging or unplugging the device.
- Water in Humidifier: If using the humidifier bottle, fill it only with distilled or purified water. Change the water daily to prevent bacterial growth.
- Children and Pets: Keep the device out of reach of children and pets.
- Transportation: When transporting, ensure the device is stable and secure to prevent damage.
3. Package Contents
Please check the package carefully to ensure all items are present:
- Creliver 11HW Oxygen Concentrator Unit
- Oxygen Tube (Nasal Cannula)
- Ear-hook Oxygen Inhaler
- Nebulizer Mask Kit
- Replacement Filter (2 included)
- Remote Control (2 included)
- User Manual
- EU Power Adapter
The complete package includes the main unit and all necessary accessories for immediate use.
4. Product Overview
The Creliver 11HW Oxygen Concentrator is a compact and efficient device designed for home use. It features a clear LCD display, intuitive touch controls, and a remote for convenient operation.
The main unit features a digital display showing oxygen flow and concentration, designed for quiet operation.
Key Features:
- Adjustable Oxygen Flow: 1 to 7 L/min.
- High Oxygen Concentration: Up to 93% at 1 L/min.
- Low Noise Operation: Less than 42 dB, ensuring a quiet environment.
- Continuous Operation: Designed for 24-hour continuous use.
- Dual Control: HD LCD touch screen and infrared remote control.
- Anion Function: Helps purify the air.
- Nebulization Function: Integrated nebulizer for medication delivery (use under medical supervision).
The device operates at a low noise level of less than 42dB, comparable to a quiet room.
5. Setup Instructions
Follow these steps to set up your oxygen concentrator:
- Unpack the Device: Carefully remove the concentrator and all accessories from the packaging.
- Placement: Place the unit on a flat, stable surface in a well-ventilated area. Ensure there is at least 10 cm (4 inches) of clear space around all sides for proper airflow. Avoid placing it near heat sources or in direct sunlight.
- Connect Power: Plug the power adapter into the concentrator's power inlet, then plug the other end into a standard AC 220V wall outlet.
- Prepare Humidifier Bottle (Optional): If using humidified oxygen, unscrew the humidifier bottle from the side of the unit. Fill it with distilled or purified water up to the indicated maximum level. Screw the bottle back onto the unit securely. The device can operate without water in the humidifier, but humidified oxygen is generally more comfortable for prolonged use.
- Connect Oxygen Delivery Device: Attach the nasal cannula or ear-hook oxygen inhaler to the oxygen outlet port on the front of the unit. Ensure a snug fit.
- Nebulization Setup (Optional): If using the nebulization function, connect the nebulizer mask kit to the dedicated nebulizer port on the side of the unit.
The device supports both oxygen inhalation and nebulization, with dedicated ports for each function.
6. Operating Instructions
The Creliver 11HW can be operated via its HD LCD touch screen or the included remote control.
- Power On: Press the 'Switch' button on the touch panel or the power button on the remote control to turn on the device. The display will light up, and the device will begin producing oxygen.
- Adjust Oxygen Flow: Use the 'Flow' button on the touch panel or the '+' and '-' buttons on the remote to adjust the oxygen flow rate from 1 L/min to 7 L/min. The current flow rate and oxygen concentration will be displayed.
- Set Timer: Press the 'Timing' button on the touch panel or the timer buttons on the remote to set the operating time. You can set the timer for up to 8 hours. The device will automatically shut off when the set time expires. For continuous 24-hour operation, do not set a timer.
- Voice Broadcast: The device features a voice broadcast function. Press the 'Voice' button on the touch panel or the remote to toggle the voice prompts on or off.
- Anion Function: Press the 'Anion' button on the remote control to activate or deactivate the anion function.
- Nebulization Mode: If using the nebulization function, ensure the nebulizer kit is connected. The device will automatically switch to nebulization mode when the nebulizer port is in use.
- Power Off: Press the 'Switch' button on the touch panel or the power button on the remote control to turn off the device. Note that the device may enter standby mode and continue to glow; for a complete shutdown, press the power switch on the device itself.
Control the device easily using the intelligent touch screen or the included remote control.
7. Maintenance
Regular maintenance ensures the longevity and optimal performance of your oxygen concentrator.
- Cleaning the Unit: Wipe the exterior of the device with a soft, damp cloth. Do not use abrasive cleaners or solvents. Ensure the device is unplugged before cleaning.
- Humidifier Bottle Cleaning: If used, clean the humidifier bottle daily with mild soap and water. Rinse thoroughly and air dry. Refill with fresh distilled or purified water.
- Filter Replacement: The device uses a multi-stage filtration system. The main filter should be checked and cleaned regularly (e.g., weekly) and replaced every few months or as needed. Two replacement filters are included in the package. Contact customer service for additional filters.
- Oxygen Delivery Accessories: Clean or replace nasal cannulas and nebulizer masks according to manufacturer recommendations or as advised by your healthcare provider.
- Storage: If storing the device for an extended period, ensure it is clean and dry. Store it in a cool, dry place away from direct sunlight and extreme temperatures.
The 7-stage filtration system ensures cleaner oxygen delivery, requiring regular filter maintenance.
8. Troubleshooting
If you encounter any issues with your Creliver 11HW Oxygen Concentrator, please refer to the following common questions and solutions:
| Issue/Question | Solution |
|---|---|
| Can the oxygen concentrator run continuously for 24 hours? | Yes, it can run continuously. It also has a timer function that can be set for up to 8 hours, allowing you to use it without manual intervention during the night. |
| Do I need to add water, and what type of water should be used? | The humidifier cup can be used without water, but the oxygen will be drier and may cause discomfort. We recommend filling the humidifier cup with pure or distilled water (approx. 15 ml) and changing it daily for hygienic reasons. |
| Does the device have a battery? Can I use it in a car? | This oxygen generator is a high-power version (150W) and is powered by AC 220V, not batteries. Due to its low power consumption, it can be connected to a car power inverter (not supplied) for in-car use. |
| Where can I get additional accessories? | Please contact us via Amazon or email after purchase to obtain free accessories such as nasal inhalers, filters, nebulizers, etc. |
Common questions and answers to help resolve typical operational issues.
9. Technical Specifications
Below are the technical specifications for the Creliver 11HW Oxygen Concentrator:
| Specification | Value |
|---|---|
| Brand | Creliver |
| Model Number | 11HW |
| Dimensions (L x W x H) | 19 x 34 x 28 cm |
| Weight | 7.91 kg |
| Power Supply | AC 220V |
| Power Consumption | 150 W |
| Oxygen Flow Rate | 1-7 L/min (adjustable) |
| Oxygen Concentration | 93% (at 1 L/min) ~ 35% (at 7 L/min) |
| Noise Level | < 42 dB |
| Anion Function | 10 pieces/cm³ |
10. Warranty and Support
Creliver is committed to providing high-quality products and excellent customer service.
- Warranty: The product comes with a 2-year warranty from the date of purchase.
- Returns & Exchanges: We offer 90 days of free returns and exchanges.
- Customer Support: Our customer service team provides 12-hour technical support. If you have any questions, concerns, or require assistance, please do not hesitate to contact us directly via Amazon or email.