Introduction
The Microsoft Modern USB-C Headphones are designed to provide high-quality audio for calls, meetings, and general use, particularly optimized for Microsoft Teams. They offer clear sound, a noise-reducing microphone, and intuitive controls for enhanced productivity and communication.
Package Contents
- Microsoft Modern USB-C Headset

Image: The Microsoft Modern USB-C Headphones, featuring the headset with its attached USB-C cable and inline control unit. The control unit has buttons for mute, volume up/down, call answer/end, and a Microsoft Teams button.
Setup
Connecting the Headset
- Locate an available USB-C port on your computer or compatible device.
- Plug the USB-C connector of the headset into the USB-C port.
- Your operating system (Windows 11/10/8.1/8 or Mac OS 11.0/10.15) should automatically detect and install the necessary drivers.
Microphone Adjustment
- The microphone boom is flexible. Position it approximately one inch from your mouth for optimal voice pickup.
- The microphone features noise reduction to minimize background distractions during calls.

Image: A close-up view of the earcups and the adjustable microphone boom of the Microsoft Modern USB-C Headphones.
Operating the Headset
Inline Controls
The inline control unit provides convenient access to essential functions:
- Mute Button: Press to mute or unmute your microphone. An indicator light on the control unit may show mute status.
- Volume Up/Down Buttons: Adjust the listening volume.
- Call Button: Press to answer or end a call.
- Microsoft Teams Button: Quickly launch or bring Microsoft Teams to the foreground.

Image: A detailed view of the inline control unit, showing the microphone mute, volume up/down, call, and Microsoft Teams buttons.
Comfort and Design
The headset features padded and lightweight earcups designed for extended wear, ensuring comfort during long calls or work sessions.

Image: A close-up showing the soft, padded earcup of the Microsoft Modern USB-C Headphones, highlighting its comfortable design.
Maintenance
- Cleaning: Use a soft, dry cloth to clean the headset. Avoid using harsh chemicals or abrasive materials.
- Storage: Store the headset in a cool, dry place when not in use. Avoid extreme temperatures.
- Cable Care: Do not excessively bend or pull the USB-C cable to prevent damage.
Troubleshooting
| Problem | Solution |
|---|---|
| No sound from headset |
|
| Microphone not working |
|
| Headset not recognized by computer |
|
Specifications
| Brand | Microsoft |
| Model Name | I6N-00009 |
| Item Model Number | 2026 |
| Connectivity Technology | Wired (USB-C) |
| Ear Placement | Over Ear |
| Form Factor | On Ear |
| Material | Faux Leather |
| Control Type | Call Control |
| Compatible Devices | USB-C compatible devices |
| Operating System Compatibility | Windows 11 / 10 / 8.1 / 8, Mac OS 11.0/10.15 |
| Product Dimensions | 16 x 3.99 x 24.99 cm |
| Item Weight | 390 g |
| Water Resistance Level | Water Resistant |
Warranty and Support
For warranty information and technical support, please refer to the official Microsoft support website or contact Microsoft customer service. Details regarding specific warranty periods and terms are typically provided with your purchase documentation or available online.
You can find support resources at the official Microsoft support page: support.microsoft.com





