1. Product Overview
The Havit TW916 TWS Earbuds are designed to provide a wireless audio experience. This manual provides instructions for proper setup, operation, and maintenance of your earbuds.

Image 1.1: The Havit TW916 TWS Earbuds shown inside their open charging case. The earbuds are white with black accents, and the charging case is also white with the 'havit' logo visible on the front.
2. Setup
2.1 Unboxing
Carefully remove all components from the packaging. Ensure the following items are present:
- Havit TW916 TWS Earbuds (Left and Right)
- Charging Case
- USB Charging Cable
- User Manual
- Ear Cushions (various sizes)
2.2 Charging the Earbuds and Case
- Initial Charge: Before first use, place both earbuds into the charging case and connect the charging case to a USB power source using the provided USB cable. Allow for a full charge, typically 1-2 hours.
- Charging Earbuds: When placed in the charging case, the earbuds will automatically charge. Indicators on the earbuds or case will show charging status.
- Charging Case: Connect the USB cable to the charging port on the case and a power adapter. The case's indicator lights will show its charging progress.
2.3 Pairing with a Device
- Power On: Open the charging case. The earbuds will automatically power on and enter pairing mode.
- Activate Bluetooth: On your device (smartphone, tablet, etc.), enable Bluetooth.
- Select Device: In your device's Bluetooth settings, search for available devices. Select "Havit TW916" from the list.
- Confirmation: Once connected, a voice prompt will confirm successful pairing. The earbuds are now ready for use.
- Automatic Reconnection: After initial pairing, the earbuds will automatically connect to the last paired device when removed from the case, provided Bluetooth is enabled on the device.
3. Operating Instructions
3.1 Power On/Off
- Power On: Open the charging case, or long-press the touch area on both earbuds for approximately 3 seconds.
- Power Off: Place the earbuds back into the charging case and close the lid, or long-press the touch area on both earbuds for approximately 5 seconds.
3.2 Touch Controls
The Havit TW916 earbuds feature touch-sensitive controls on each earbud. Functions may vary slightly depending on your device and application.
- Play/Pause: Single tap on either earbud.
- Next Track: Double tap on the right earbud.
- Previous Track: Double tap on the left earbud.
- Volume Up: Triple tap on the right earbud.
- Volume Down: Triple tap on the left earbud.
- Answer/End Call: Single tap on either earbud during an incoming call.
- Reject Call: Long press on either earbud for 2 seconds during an incoming call.
- Activate Voice Assistant: Long press on either earbud for 2 seconds (when not on a call).
3.3 Wearing the Earbuds
Gently insert each earbud into your ear canal. Rotate slightly to find a comfortable and secure fit. Ensure the ear tips form a seal to optimize sound quality and noise isolation. Experiment with different ear tip sizes for the best fit.
4. Maintenance
4.1 Cleaning
- Regularly clean the earbuds and charging case with a soft, dry, lint-free cloth.
- Remove ear tips and clean them with mild soap and water, then dry thoroughly before reattaching.
- Do not use abrasive cleaners, alcohol, or chemical solvents.
- Ensure charging contacts on both earbuds and case are clean and free of debris.
4.2 Storage
When not in use, always store the earbuds in their charging case to protect them from dust, damage, and to keep them charged.
4.3 Battery Care
- Avoid fully discharging the battery frequently.
- Charge the earbuds and case regularly, even if not used for extended periods, to maintain battery health.
- Do not expose to extreme temperatures.
5. Troubleshooting
5.1 Common Issues and Solutions
- No Sound:
- Ensure earbuds are charged.
- Check if earbuds are properly paired with your device.
- Adjust volume on both earbuds and your device.
- Try restarting your device and re-pairing.
- Pairing Issues:
- Ensure Bluetooth is enabled on your device.
- Make sure earbuds are in pairing mode.
- Forget "Havit TW916" from your device's Bluetooth list and try pairing again.
- Ensure no other devices are actively connected to the earbuds.
- Earbuds Not Charging:
- Verify the charging cable is securely connected to both the case and power source.
- Ensure charging contacts on earbuds and case are clean.
- Try a different USB cable or power adapter.
5.2 Resetting the Earbuds
If you experience persistent issues, a factory reset may resolve them:
- Place both earbuds into the charging case.
- On your device, go to Bluetooth settings and forget or unpair "Havit TW916".
- With the earbuds in the case, press and hold the reset button (if available, refer to product diagram or specific instructions for button location) or the touch area on both earbuds for approximately 10-15 seconds until the indicator lights flash, signifying a reset.
- Close the case, then open it again to re-enter pairing mode and attempt to pair with your device.
6. Specifications
| Feature | Detail |
|---|---|
| Model Name | TW916 |
| Brand | Havit |
| Connectivity Technology | Wireless |
| Control Type | Volume Control |
| Control Method | Touch |
| Included Components | Ear Cushions |
| Item Weight | 150 Grams |
| Package Dimensions | 5.6 x 4.6 x 2.5 cm |
7. Warranty and Support
7.1 Warranty Information
Havit products are typically covered by a limited warranty against defects in materials and workmanship. The specific duration and terms of the warranty may vary by region and retailer. Please retain your proof of purchase for warranty claims.
7.2 Customer Support
For technical assistance, warranty claims, or further inquiries, please contact Havit customer support through their official website or the retailer from whom you purchased the product. You may need to provide your product model number (TW916) and proof of purchase.





