Milestone MPT-II

Milestone MPT-II 58mm Thermal Printer User Manual

Model: MPT-II | Brand: Milestone

1. Introduction

The Milestone MPT-II is a compact and portable 58mm thermal printer designed for various business applications, including retail, restaurants, and mobile logistics. It offers high-speed, clear printing and features Bluetooth connectivity for seamless integration with Android and iOS devices. Its lightweight design and long-lasting battery make it ideal for on-the-go printing needs.

Milestone MPT-II 58mm Thermal Printer with a printed receipt and a roll of thermal paper.
Figure 1: Milestone MPT-II Thermal Printer with a sample receipt.

2. Key Features

  • Bluetooth Printing: Supports Android and iOS devices for wireless printing.
  • Portability: Light and compact design allows for printing anywhere, anytime.
  • Low Operating Cost: Direct thermal printing eliminates the need for ink ribbons or cartridges, requiring only thermal paper.
  • Long Battery Life: Built-in 7.4V/2500mAh rechargeable lithium battery provides up to 4 hours of continuous printing.
  • Versatile Interface: Equipped with both USB and Bluetooth connectivity.
  • ESC/POS Compatible: Supports standard ESC/POS print commands for broad software compatibility.
Diagram showing correct and incorrect thermal paper loading for the Milestone MPT-II printer, emphasizing high-speed and clear printing.
Figure 2: High-speed and clear printing capability with correct paper loading.

3. Initial Setup

3.1 Unboxing and Contents

Carefully unpack the printer and verify all components are present:

  • 1 x Milestone MPT-II Thermal Printer
  • 1 x USB Cable
  • 1 x USB Adaptor
  • 1 x Paper Roll
  • 1 x User Manual (this document)

3.2 Charging the Printer

  1. Connect the USB cable to the printer's charging port.
  2. Plug the USB adaptor into a standard power outlet.
  3. The charging indicator light will illuminate. Charge the printer fully before first use (approximately 2.5-3 hours for continuous printing).

3.3 Loading Thermal Paper

  1. Open the paper compartment cover by gently pushing the latch.
  2. Insert the thermal paper roll with the printing side facing outwards (as shown in Figure 2). Ensure the roll is seated correctly.
  3. Pull a small length of paper out beyond the cutting edge.
  4. Close the paper compartment cover firmly until it clicks into place.

4. Operating Instructions

4.1 Powering On/Off

  • To power on: Press and hold the power button until the indicator light illuminates.
  • To power off: Press and hold the power button until the indicator light turns off.

4.2 Bluetooth Connection

The MPT-II printer supports Bluetooth connectivity for mobile devices.

  1. Ensure the printer is powered on and within range of your mobile device.
  2. On your mobile device (Android/iOS), go to Bluetooth settings and turn Bluetooth on.
  3. Search for available devices. The printer will appear as "MPT-II".
  4. Select "MPT-II" to pair. If prompted for a password, enter 1234 or 0000.
  5. Once paired, the printer is ready for use with compatible applications.
Milestone MPT-II printer printing a receipt, with a hand holding a smartphone and another hand holding a card reader, illustrating mobile receipt printing.
Figure 3: Printing receipts wirelessly from a mobile device.

4.3 Using with Applications

For mobile printing, you will need a compatible application. Milestone recommends downloading RAWBT Printer App or MYXPrint App from the Google Play Store. For iOS, search for compatible thermal printer apps in the App Store.

  1. Open your chosen printing application.
  2. Navigate to the printer settings within the app.
  3. Select the "MPT-II" printer from the list of available Bluetooth devices.
  4. You can now send print commands from the application.
Milestone MPT-II printer next to a laptop, indicating wide compatibility with iOS, Android, and Windows systems.
Figure 4: Wide compatibility with various operating systems.
A hand holding a smartphone displaying a digital receipt, with the Milestone MPT-II printer next to it, ready to print.
Figure 5: Seamless mobile printing experience.

4.4 USB Connection (for PC)

The printer can also be connected to a PC via USB. You may need to install a printer driver, which is typically available from the manufacturer's website or included on a CD with the product (if applicable).

5. Maintenance

5.1 Cleaning the Printer

To ensure optimal performance and print quality, regularly clean the printer:

  • Print Head: Use a cotton swab lightly dampened with isopropyl alcohol to gently wipe the thermal print head. Allow it to dry completely before use.
  • Paper Path: Use a soft, dry cloth or a small brush to remove any paper dust or debris from the paper path.
  • Exterior: Wipe the exterior of the printer with a soft, damp cloth. Avoid using harsh chemicals or abrasive cleaners.

5.2 Battery Care

  • Charge the battery fully before first use.
  • Avoid completely draining the battery frequently.
  • If storing the printer for an extended period, charge it to about 50% and recharge every few months to prevent battery degradation.

6. Troubleshooting

ProblemPossible CauseSolution
Printer does not power on.Battery is low or depleted.Charge the printer using the provided USB cable and adaptor.
Cannot connect via Bluetooth.Bluetooth is off on device; incorrect pairing password; printer not discoverable.Ensure Bluetooth is enabled on your device. Re-attempt pairing with password 1234 or 0000. Restart both printer and device.
No print output or blank paper.Paper loaded incorrectly; out of paper; print head dirty.Check paper orientation (printing side out). Replace paper roll if empty. Clean the thermal print head (refer to Maintenance section).
Poor print quality (faded, lines).Print head dirty; low battery; poor quality thermal paper.Clean the print head. Charge the printer fully. Use high-quality thermal paper.
Printer beeps continuously.Paper alarm (out of paper or paper jam); low battery reminder.Check and replace paper roll or clear jam. Charge the printer.

7. Technical Specifications

FeatureSpecification
Printing MethodThermal line printing
Printing WidthPaper width 58mm, effective width 58mm
Print Density576 dot/line
Resolution8 dots/mm, 203 DPI
Print Speed70mm/s (Max Print speed Monochrome: 50 ppm)
Printer Core Life50KM (25% print density or less than 100 million pulses)
Printable ContentEnglish, numbers, symbols, characters, pictures, 1D/2D barcode, multi-languages
Data Communication InterfaceUSB / Bluetooth
Power SupplyMachine charging 9V-1.5A
BatteryBuilt-in rechargeable 2600mAh lithium-ion battery (7.4V/2500mAh)
Continuous Printing Time2.5-3 hours
Instruction SetESC / POS compatible
Paper CuttingManually tear
Operating System CompatibilityAndroid, iOS, Windows
Product Dimensions15D x 12W x 6H Centimeters
Item Weight310 Grams
Included Components1 x Thermal Printer, 1 x USB Cable, 1 x USB Adaptor, 1 x Paper Roll, 1 x User Manual

8. Warranty and Support

This product comes with a 10-day warranty as per the purchase terms. For any technical assistance, troubleshooting beyond this manual, or warranty claims, please contact your retailer or the manufacturer's customer support. Refer to your purchase documentation for specific contact details.

Manufacturer: Milestone
Importer: SB RETAILS, SECTOR 28, PRADHIKARAN, PUNE-44, +918888881631

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