Mixx HEX1-CG-CP-183
Mixx EX1 Wireless Bluetooth Over Ear Headphones User Manual
Model: HEX1-CG-CP-183
Introduction
Thank you for choosing the Mixx EX1 Wireless Bluetooth Over Ear Headphones. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your headphones to ensure a long-lasting and enjoyable audio experience. The Mixx EX1 headphones are designed for comfort and superior sound, offering up to 40 hours of playtime and versatile connectivity options.

Image: Mixx EX1 Rose Gold Wireless Bluetooth Over Ear Headphones, showcasing their sleek design.
Setup
What's in the Box
- Mixx EX1 Wireless Bluetooth Over Ear Headphones
- USB Charging Cable
- 3.5mm Audio Cable
- User Manual
Charging the Headphones
Before first use, fully charge your Mixx EX1 headphones. Connect the provided USB charging cable to the charging port on the headphones and to a USB power source. The LED indicator will show charging status. A full charge provides up to 40 hours of playtime. For quick power, a 15-minute charge can provide an additional 8 hours of playtime.

Image: Graphic indicating up to 40 hours of total playtime.
Bluetooth Pairing
- Ensure the headphones are charged and powered off.
- Press and hold the power button until the LED indicator flashes, indicating pairing mode.
- On your device (smartphone, tablet, computer), enable Bluetooth and search for available devices.
- Select "Mixx EX1" from the list of devices.
- Once connected, the LED indicator will show a steady light.
Wired Connection
The Mixx EX1 headphones can also be used with a wired connection. Simply plug the 3.5mm audio cable into the headphone jack on the earcup and the other end into your audio device. This is useful when the battery is low or for devices without Bluetooth connectivity.

Image: Close-up of the Mixx EX1 headphone showing the 3.5mm audio cable connected to the earcup.
Operating Instructions
Controls Overview
The Mixx EX1 headphones feature intuitive touch controls located on the earcup for easy management of your audio and calls.

Image: Detailed view of the touch controls on the Mixx EX1 headphone earcup.
- Power On/Off: Press and hold the power button.
- Play/Pause: Single tap the play/pause button.
- Volume Up/Down: Tap the respective volume buttons.
- Next Track: Double tap the next track button.
- Previous Track: Triple tap the previous track button.
- Answer/End Call: Single tap the call button.
- Reject Call: Press and hold the call button.
- Activate Voice Assistant (Siri/Google Assistant): Press the voice assistant button.
EQ Modes
The Mixx EX1 headphones offer three preset EQ modes to optimize your listening experience:
- Music Mode: Balanced audio for general music listening.
- Bass Boost Mode: Enhances low frequencies for a richer bass sound.
- Voice Mode: Optimizes audio for clear voice reproduction, ideal for podcasts or calls.
Refer to the quick start guide included with your headphones for specific button presses to cycle through EQ modes.
Dual Microphone System
The integrated dual microphone system ensures clear phone calls and accurate voice command recognition for your device's virtual assistant.
Maintenance
Cleaning
To maintain the condition of your headphones:
- Wipe the earcups and headband with a soft, dry, lint-free cloth.
- Do not use abrasive cleaners, solvents, or spray directly onto the headphones.
- Keep charging ports and audio jacks free of dust and debris.
Storage
When not in use, store your headphones in a cool, dry place away from direct sunlight and extreme temperatures. The adjustable headband and cushioned over-ear pads are designed for comfort and can be folded for compact storage.

Image: Mixx EX1 headphones shown in a folded position, demonstrating their portability.
Troubleshooting
If you encounter issues with your Mixx EX1 headphones, please refer to the following common solutions:
| Problem | Possible Solution |
|---|---|
| Headphones won't turn on | Ensure the headphones are fully charged. Connect to a power source and wait a few minutes before attempting to turn on. |
| Cannot pair via Bluetooth | Make sure the headphones are in pairing mode (flashing LED). Turn off and on Bluetooth on your device. Ensure no other devices are connected to the headphones. Try forgetting the device on your phone and re-pairing. |
| Audio cutting in/out or skipping | Ensure your device is within the Bluetooth range (typically 10 meters/33 feet) and there are no significant obstructions. Avoid strong Wi-Fi signals or other wireless interference. |
| No sound | Check the volume level on both the headphones and your connected device. Ensure the headphones are properly paired or the 3.5mm cable is fully inserted. |
| Microphone not working | Ensure the headphones are connected and selected as the audio input device on your computer or smartphone. Check application permissions for microphone access. |
If these steps do not resolve your issue, please refer to the Warranty and Support section for further assistance.
Specifications
| Feature | Detail |
|---|---|
| Brand | Mixx |
| Model Name | HEX1-CG-CP-183 |
| Colour | Rose Gold |
| Ear Placement | Over Ear |
| Form Factor | Over Ear |
| Connectivity Technology | Bluetooth, Wired (3.5 mm Jack) |
| Wireless Communication Technology | Bluetooth |
| Batteries | 1 Lithium Polymer battery (included) |
| Product Dimensions | 18 x 17.5 x 8.5 cm |
| Weight | 560 g |
| Manufacturer | Mixx Ltd |
| ASIN | B09F6QG189 |
| Included Components | Ear cushions (pre-installed), USB charging cable, 3.5mm audio cable |
| Age Range (Description) | Adult |
Warranty and Support
Warranty Information
The Mixx EX1 Wireless Bluetooth Over Ear Headphones come with a 2-year warranty when purchased directly through Mixx on Amazon. This warranty covers manufacturing defects and ensures your product performs as expected under normal use. Please retain your proof of purchase for warranty claims.
Customer Support
For further assistance, technical support, or warranty claims, please visit the official Mixx website or contact Mixx customer service through the platform where you purchased the product. Detailed contact information can typically be found on the manufacturer's website or your purchase receipt.
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