1. Introduction
Thank you for choosing the Volkano Omega Series 20000 mAh Power Bank. This device is designed to provide portable power for your electronic devices, ensuring you stay charged on the go. It features a high-capacity battery, multiple charging ports, and built-in safety mechanisms. Please read this manual carefully before use to ensure proper operation and to maximize the lifespan of your power bank.
2. Package Contents
- 1 x Volkano Omega Series 20000 mAh Power Bank, Black
- 1 x 2-in-1 Micro USB & Type-C Charging Cable (for recharging the power bank)
3. Product Overview
The Volkano Omega Series Power Bank is equipped with essential features for convenient and safe charging. It includes two USB-A output ports for charging external devices, and both Micro USB and Type-C input ports for recharging the power bank itself. LED indicators provide a clear view of the remaining battery capacity.

Image 3.1: Front view of the Volkano Omega Series Power Bank, highlighting its input and output ports.

Image 3.2: Top view of the power bank, showing the Volkano logo and textured design.
Key Features:
- LED Battery Indicator: Provides a quick view of the power bank's status.
- Sleek and Portable Design: Easy to carry for on-the-go power.
- Dual Input Ports: Convenient Micro USB and Type-C inputs for recharging the power bank.
- Triple Charging Ports: Two USB-A output ports allow charging multiple devices simultaneously.
- Safety Protection: Built-in overcharging and short-circuit protection to safeguard your devices.
4. Setup
4.1 Initial Charging of the Power Bank
Before first use, it is recommended to fully charge your Volkano Omega Series Power Bank. This ensures optimal performance and battery longevity.
- Connect the provided 2-in-1 Micro USB or Type-C charging cable to the corresponding input port on the power bank.
- Connect the other end of the cable (USB-A) to a USB wall adapter (not included) or a computer's USB port.
- The LED battery indicators will illuminate and flash, indicating that the power bank is charging.
- Once all LED indicators are solid, the power bank is fully charged and ready for use.

Image 4.1: The power bank connected to its charging cable.
5. Operating Instructions
5.1 Charging Your Devices
The Volkano Omega Series Power Bank features two USB-A output ports, allowing you to charge up to two devices simultaneously.
- Connect your device's charging cable (USB-A end) to one of the USB output ports on the power bank.
- Connect the other end of your device's charging cable to your smartphone, tablet, or other compatible electronic device.
- The power bank will automatically begin charging your device. The LED indicators will show the remaining power bank battery level.
- Disconnect your device once it is fully charged or when you no longer need to charge.

Image 5.1: The power bank actively charging multiple devices.
5.2 Checking Battery Level
The power bank is equipped with LED indicator lights to display its current battery level.
- Press the power button (if available, or simply connect a device) to activate the LED indicators.
- Each illuminated LED light represents a portion of the battery capacity. For example, four lights typically indicate a full charge, while one light indicates a low battery.

Image 5.2: LED indicators showing the power bank's battery status.
6. Maintenance
Proper care and maintenance will extend the life of your power bank.
- Cleaning: Use a soft, dry cloth to clean the power bank. Avoid using harsh chemicals or abrasive materials.
- Storage: Store the power bank in a cool, dry place away from direct sunlight and extreme temperatures.
- Charging Cycle: For optimal battery health, fully charge and discharge the power bank at least once every three months if not in regular use.
- Avoid Drops: Do not drop or subject the power bank to strong impacts.
7. Troubleshooting
If you encounter issues with your Volkano Omega Series Power Bank, refer to the table below for common problems and solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Power bank not charging | Cable not connected properly; faulty cable; power source issue; power bank fully charged. | Ensure cables are securely connected. Try a different charging cable or power adapter. Check if the power bank is already fully charged (all LEDs solid). |
| Device not charging from power bank | Power bank battery low; device cable faulty; device not compatible; power bank in standby mode. | Recharge the power bank. Try a different device charging cable. Ensure your device is compatible. Press the power button on the power bank to activate output. |
| Slow charging | Low power input source; cable resistance; device charging limitations. | Use a higher-output USB wall adapter for recharging the power bank. Ensure you are using a quality charging cable. Some devices have slower charging protocols. |
| LED indicators not working | Power bank completely discharged; internal fault. | Attempt to charge the power bank for several hours. If still unresponsive, contact customer support. |
8. Specifications
Detailed technical specifications for the Volkano Omega Series 20000 mAh Power Bank.
| Feature | Detail |
|---|---|
| Model Number | VK-9016-BK |
| Battery Capacity | 20000 mAh |
| Battery Cell Composition | Lithium Polymer |
| Micro USB Input | 5 V DC, 2 A |
| Type-C Input | 5 V DC, 2 A |
| USB Output Ports | 2 x USB-A |
| Voltage | 5 Volts (AC) |
| Special Features | Over Charging Protection, Short-Circuit Protection |
| Item Weight | 480 g |
| Package Dimensions | 18.2 x 9.8 x 3.6 cm |
| Recommended Uses | Cellular Phone, Tablet |
9. Safety Information
Please observe the following safety guidelines to prevent damage to the product or injury to yourself.
- Do not expose the power bank to water, moisture, or extreme temperatures.
- Do not disassemble, modify, or attempt to repair the device yourself.
- Keep out of reach of children.
- Avoid dropping or subjecting the power bank to severe impacts.
- Do not use if the power bank is visibly damaged or swollen.
- Dispose of the power bank responsibly according to local regulations.
- The power bank includes built-in overcharging and short-circuit protection; however, always monitor charging and disconnect when complete.
10. Warranty and Support
Your Volkano Omega Series Power Bank is covered by a 4-year manufacturer warranty as per the product specifications. For any support needs, questions, or warranty claims, please contact Volkano customer support through the official Volkano page or your retailer.
You can also register your product for an additional 12-month extension, for a total of 24 months coverage by Volkano, by visiting the official Volkano website.





