1. Introduction
Welcome to the user manual for your Logitech C920e HD 1080p Mic-Enabled Webcam. This manual provides essential information for setting up, operating, and maintaining your webcam, ensuring optimal performance for your video conferencing and recording needs. The C920e is designed for high-definition video meetings, featuring a 78° diagonal field of view and integrated omnidirectional microphones, making it ideal for professional and personal use.
2. Product Overview
The Logitech C920e is a versatile webcam offering superior video and audio quality. Key features include:
- Full HD 1080p Video: Delivers sharp, clear video at 30 frames per second.
- Integrated Omnidirectional Microphones: Captures clear audio from up to one meter away.
- HD Autofocus and Automatic Light Correction: Ensures you look your best in various lighting conditions.
- Attachable Privacy Screen: Provides physical privacy when the webcam is not in use.
- Universal Mounting Clip: Easily attaches to laptops, external monitors, or tripods (via 1/4" thread).
- TAA Compliant: Meets specific government procurement requirements.
- Broad Compatibility: Certified for Zoom and compatible with Microsoft Teams, Google Meet, Cisco Webex, and other popular video calling applications.
Figure 2.1: Key features of the Logitech C920e Webcam. This diagram highlights the attachable privacy shade, dual-integrated omnidirectional microphones, full HD video with premium autofocus, automatic light correction, tripod-ready threading, and universal mounting clip.
3. What's in the Box
Upon opening your Logitech C920e package, you should find the following components:
- Camera Body
- USB Cable (integrated)
- User Manual (this document)
- Privacy Cover
4. Setup
Setting up your Logitech C920e webcam is a straightforward process. Follow these steps for quick installation:
- Mounting the Webcam:
The C920e features a versatile mounting clip. You can attach it to:
- Laptop Screen: Open the clip and place the webcam on top of your laptop screen, ensuring the front lip rests securely on the screen and the adjustable arm supports the back.
- External Monitor: Similar to a laptop, position the webcam on your monitor, adjusting the clip for stability.
- Tripod: For alternative placement, the webcam includes a 1/4" thread on the bottom of the mounting clip, allowing attachment to a standard tripod (not included).
Figure 4.1: The Logitech C920e webcam securely mounted on a monitor. The flexible clip allows for easy attachment to various display types.
- Connecting to Your Computer:
Plug the integrated USB cable from the webcam into an available USB port on your computer. The webcam is plug-and-play, meaning it should be automatically recognized by most operating systems (Windows 11, macOS, iPadOS, iOS).
- Software Installation (Optional):
While the webcam functions without additional software, installing the Logi Tune Desktop App (for Windows and macOS) allows for advanced customization of settings such as brightness, contrast, saturation, and sharpness. This app also helps keep your device firmware up to date.
Figure 4.2: The Logi Tune Desktop App provides granular control over webcam image settings.
5. Operating the Webcam
Once connected, your C920e webcam is ready for use with your preferred video conferencing or recording application.
- Using the Privacy Cover:
The attachable privacy cover can be flipped up to expose the lens for use or flipped down to cover it, ensuring your privacy when the camera is not needed. A simple glance confirms the lens status.
- Starting a Video Call/Recording:
Open your video conferencing software (e.g., Zoom, Microsoft Teams, Google Meet) or recording application. Select "Logitech C920e" as your video and audio input device within the application's settings.
Figure 5.1: The C920e webcam integrates seamlessly with popular video conferencing platforms.
- Automatic Features:
The C920e features built-in HD autofocus and automatic light correction. These features work automatically to keep you sharp and well-lit, even in varying lighting conditions, without manual adjustment.
Figure 5.2: The webcam automatically adjusts focus and lighting for optimal image quality.
- Field of View:
The 78° diagonal field of view is optimized to frame individual users effectively while providing enough space to share visual content like whiteboards or documents. This fixed field of view ensures consistent framing.
Figure 5.3: The 78° fixed field of view ensures you are perfectly framed during calls.
- Microphone Usage:
The dual-integrated omnidirectional microphones are always active when the webcam is in use, capturing your voice clearly from up to one meter away. No special activation is required.
Figure 5.4: The webcam's dual microphones ensure clear audio capture.
6. Maintenance
To ensure the longevity and optimal performance of your Logitech C920e webcam, follow these simple maintenance guidelines:
- Cleaning the Lens: Use a soft, lint-free cloth specifically designed for optics to gently wipe the webcam lens. Avoid abrasive materials or harsh cleaning chemicals.
- Cleaning the Body: Wipe the webcam body with a soft, damp cloth. Do not submerge the webcam in water or use excessive moisture.
- Storage: When not in use, especially during travel, use the privacy cover to protect the lens. Store the webcam in a clean, dry place away from extreme temperatures.
- Cable Care: Avoid sharp bends or kinks in the USB cable. Do not pull the cable to disconnect the webcam; always grasp the USB connector.
7. Troubleshooting
If you encounter issues with your Logitech C920e webcam, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Webcam not detected by computer. | Loose USB connection, faulty USB port, driver issue. | Try a different USB port. Restart your computer. Check Device Manager (Windows) or System Information (macOS) to see if the webcam is listed. Update or reinstall webcam drivers if necessary. |
| No video or black screen. | Privacy cover closed, incorrect webcam selected in software, application permissions. | Ensure the privacy cover is open. Verify "Logitech C920e" is selected as the video input in your application settings. Check operating system privacy settings to ensure the application has access to the camera. |
| Poor video quality (blurry, dark, grainy). | Insufficient lighting, dirty lens, software settings. | Improve lighting in your environment. Clean the webcam lens gently. Use the Logi Tune Desktop App to adjust brightness, contrast, or other image settings. |
| No audio or poor audio quality. | Incorrect microphone selected, microphone muted, software settings. | Ensure "Logitech C920e" is selected as the microphone input in your application settings. Check if the microphone is muted in your operating system or application. Adjust microphone levels. |
For further assistance, please visit the Logitech support website or consult the full user manual available for download.
8. Specifications
| Feature | Detail |
|---|---|
| Model Number | 960-001401 |
| Video Capture Resolution | 1080p Full HD at 30fps |
| Field of View | 78 degrees diagonal |
| Microphone Type | Dual integrated omnidirectional microphones |
| Focus Type | Autofocus |
| Light Correction | Automatic RightLight™ 2 technology |
| Connectivity | USB |
| Dimensions (H x W x D) | 2.8 x 3.7 x 1.7 inches (approx.) |
| Weight | 5.7 ounces (approx.) |
| Compatibility | Windows 11, macOS, iPadOS, iOS, Certified for Zoom, Microsoft Teams compatible, TAA Compliant |
9. Warranty and Support
Logitech products are designed for reliability and performance. For detailed warranty information and customer support, please refer to the official Logitech website or the warranty card included with your product.
You can also find additional resources, FAQs, and software downloads at the Logitech Support Page.
For a downloadable PDF version of the user manual, please visit: Logitech C920e User Manual PDF
