Barco ClickShare C-10 Wireless Presentation and Collaboration System User Manual

1. Introduction

The Barco ClickShare C-10 is a wireless presentation and collaboration system designed to facilitate seamless content sharing in medium to large-sized meeting rooms. It enables users to share content wirelessly to a central room display with a single click, supporting both standalone use and integration with existing video conferencing setups like Microsoft Teams, Zoom, or Webex. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your ClickShare C-10 system.

2. Setup

Follow these steps to set up your Barco ClickShare C-10 system:

1. Unpack the System: Carefully remove the ClickShare C-10 Base Unit and ClickShare Button(s) from the packaging.
2. Connect to Power: Connect the provided power adapter to the Base Unit and plug it into a power outlet. The power LED on the Base Unit will illuminate.
3. Connect to Display: Connect the Base Unit to your meeting room display (monitor, projector, or interactive flat panel) using an HDMI cable. Ensure the display is set to the correct input source.
4. Network Connection (Optional): For advanced features, remote management, and firmware updates, connect the Base Unit to your corporate network via an Ethernet cable. Alternatively, the system can operate wirelessly.
5. Initial Boot-up: Allow the Base Unit to boot up. The ClickShare welcome screen should appear on your connected display.

3. Operating Instructions

The ClickShare C-10 offers multiple ways to share content:

3.1. Using the ClickShare Button

1. Connect the Button: Plug a ClickShare Button into a USB port on your laptop (PC or Mac).
2. Wait for Initialization: The Button's LED will turn white and then red, indicating it's ready. A small application will run from the Button (no installation required).
3. Share Content: Press the Button. Your laptop screen will instantly appear on the main meeting room display. The Button's LED will turn green.
4. Stop Sharing: Press the Button again to stop sharing your screen. The LED will return to red.

3.2. Using the ClickShare App (Laptop, Mobile, Tablet)

1. Download the App: Download and install the ClickShare App on your laptop, smartphone, or tablet from the respective app store or Barco's website.
2. Connect to ClickShare: Open the App and connect to the ClickShare Base Unit. The App will typically auto-discover nearby units or allow manual connection via IP address.
3. Share Content: Select the option to share your screen or a specific window within the App. Your content will appear on the main display.
4. Interactive Features: The App provides access to advanced interactive features such as annotation, blackboarding, and local view of the room display. If the room display is a touchscreen, 'touch back' support allows you to control your device from the display.

3.3. Bring Your Own Device (BYOD) - AirPlay, Google Cast, Miracast

The ClickShare C-10 supports native screen mirroring protocols:

• AirPlay (iOS/macOS): From your Apple device, select the screen mirroring option and choose the ClickShare C-10 unit from the list of available devices.
• Google Cast (Android/Chrome): From your Android device or Chrome browser, select the Cast option and choose the ClickShare C-10 unit.
• Miracast (Windows/Android): From a compatible Windows or Android device, initiate screen mirroring and select the ClickShare C-10 unit.

3.4. Simultaneous Sharing

The ClickShare C-10 allows up to two users to share content side-by-side in full HD on the screen simultaneously, enhancing collaborative sessions.

4. Maintenance

To ensure optimal performance and longevity of your ClickShare C-10 system:

• Cleaning: Gently wipe the Base Unit and Buttons with a soft, dry cloth. Avoid using liquid cleaners or abrasive materials.
• Firmware Updates: Regularly check for and install firmware updates. These updates often include performance improvements, new features, and security enhancements. Updates can be managed remotely via the XMS Cloud Management Platform if the unit is connected to the network.
• Security: The ClickShare C-10 is ISO27001 Certified, indicating robust security features. Ensure your network environment is also secure to maintain data integrity.

5. Troubleshooting

If you encounter issues with your ClickShare C-10, consider the following:

• No Display Output:
  • Ensure the Base Unit is powered on and the power LED is illuminated.
  • Verify the HDMI cable connection between the Base Unit and the display.
  • Check that the display is set to the correct HDMI input source.
  • Try restarting the Base Unit by unplugging and re-plugging the power cable.
• ClickShare Button Not Working:
  • Ensure the Button is fully inserted into a USB port on your laptop.
  • Wait for the Button's LED to turn red before pressing to share.
  • Try a different USB port on your laptop.
  • Ensure no security software on your laptop is blocking the ClickShare application from running.
• App Connection Issues:
  • Ensure your device (laptop, mobile, tablet) is connected to the same network as the ClickShare Base Unit.
  • Check for any firewall settings on your device or network that might be blocking communication.
  • Restart the ClickShare App and try connecting again.
• Poor Video Quality or Lag:
  • Ensure your network connection is stable and has sufficient bandwidth.
  • Reduce the number of simultaneously shared screens if experiencing significant lag.
  • Check for any environmental interference if operating wirelessly.

For further assistance, refer to the Barco support section on their official website or contact a Barco representative.

6. Specifications

7. Warranty and Support

For information regarding product warranty, please refer to the official Barco website or the documentation included with your purchase. Barco provides comprehensive support for its products. If you require technical assistance, have questions about your ClickShare C-10, or need to report an issue, please visit the Barco support portal or contact their customer service team directly. Contact details can typically be found on the Barco official website.