BestCon Smart Remote RM4C mate with Temperature and Humidity Sensor Cable User Manual

1. Introduction

The BestCon Smart Remote RM4C mate with Temperature and Humidity Sensor Cable is a universal infrared (IR) remote control designed to manage various home appliances. This device allows you to control your TV, air conditioner, stereo, streaming box, and other IR-controlled devices using the BroadLink app or voice commands via Alexa, Google Home, and Siri. The included sensor cable provides real-time temperature and humidity monitoring, enabling smart automation routines based on environmental conditions.

2. Product Overview

Key Features:

• Universal IR Control: Compatible with over 99% of home appliances, including TVs, air conditioners, STBs, streaming boxes, video recorders, DVDs, amplifiers, home theaters, soundbars, stereos, and projectors. Supports over 4,000 brands and 100,000 models, with cloud IR code updates weekly.
• App Control: Manage all IR devices using the free BroadLink app. Turn appliances on/off remotely. Access local TV channel lists and guides for easy program discovery and scheduling.
• Voice Control: Integrates with Alexa, Google Assistant, and Siri (via BroadLink skill). Use voice commands like "Alexa, turn up the TV volume," "OK Google, raise the AC temperature by 2 degrees," or "Hey Siri, turn off the TV."
• Timers, Scenes, and Routines: Set timers for turning appliances on or off. Create one-button scenes for activities like "Movie Mode" or "Sleep Mode." Compatible with BroadLink Routines, Alexa Routines, and IFTTT for advanced automation with other smart devices.
• Temperature & Humidity Sensor: The dedicated power cable includes a built-in sensor to monitor room temperature and humidity in real-time. View data in the app or ask Alexa for the room temperature. Set up routines in BroadLink, Alexa, or IFTTT to automatically activate AC cooling when temperature is high or AC dehumidification when humidity is high.

What's Included:

• BestCon Smart Remote RM4C mate unit
• USB Power Cable with integrated Temperature and Humidity Sensor

Image: The BestCon Smart Remote RM4C mate device with its integrated temperature and humidity sensor cable.

3. Setup Instructions

Follow these steps to set up your BestCon Smart Remote RM4C mate:

1. Download the BroadLink App: Search for "BroadLink" in your smartphone's app store (iOS or Android) and download the official application.


Image: Icon representing the BroadLink app download.

2. Power On the Device: Connect the USB power cable with the sensor to the RM4C mate and plug it into a power source. The indicator light on the device should start blinking.
3. Add Device in App: Open the BroadLink app, create an account or log in. Tap the "+" icon to add a new device. Select "Smart Remote" or "Universal Remote" from the device list.


Image: Icon representing the device addition process in the app.

4. Connect to Wi-Fi: Follow the in-app instructions to connect your RM4C mate to your home Wi-Fi network. Ensure your phone is connected to a 2.4GHz Wi-Fi network during setup.

Image: The RM4C mate S displaying temperature and humidity data in the app, with the device connected to a power source.
5. Add Appliances: Once the RM4C mate is connected, you can start adding your IR-controlled appliances.
   • Select the appliance type (e.g., TV, Air Conditioner).
   • Choose the brand from the list. The app will attempt to find a matching remote code.
   • Test the functions. If the pre-set codes don't work, you can use the "Learn Remote" function to teach the RM4C mate commands from your original remote.


Image: Icon illustrating the process of adding a remote control panel for an appliance.

Setup Video Guide:

4. Operating Instructions

4.1 App Control

After adding your appliances, you can control them directly from the BroadLink app. The app provides a virtual remote interface for each device, allowing you to power on/off, change channels, adjust volume, set temperatures, and more. You can also control devices remotely when you are away from home.

Image: A person controlling an air conditioner remotely using a smartphone app, demonstrating the convenience of app control.

4.2 Voice Control

Integrate your BestCon RM4C mate with voice assistants like Amazon Alexa, Google Assistant, and Apple Siri for hands-free control.

• For Alexa/Google Assistant: Enable the "BroadLink" skill in your Alexa or Google Home app. Link your BroadLink account. Once linked, you can discover devices and use voice commands.
• For Siri: Use Siri Shortcuts to create custom voice commands for your BroadLink scenes or device actions.

Example commands:

• "Alexa, turn on the TV."
• "OK Google, set the air conditioner to 24 degrees."
• "Hey Siri, turn off the fan."

Image: A family watching TV, with a speech bubble showing an Alexa voice command to change the channel.

4.3 Automation (Timers, Scenes, Routines)

Enhance your smart home experience by setting up automated actions:

• Timers: Schedule specific times for devices to turn on or off. For example, turn off the TV after 30 minutes of inactivity.
• Scenes: Create custom scenes that trigger multiple actions with a single tap or voice command. For instance, a "Movie Night" scene could dim the lights and turn on the TV and soundbar.
• Routines: Utilize BroadLink Routines, Alexa Routines, or IFTTT (If This Then That) to create advanced automations based on various triggers (e.g., time of day, sensor readings, or other smart device events).

Image: An icon representing a "Sleep Mode" automation, suggesting timed actions for comfort.

5. Temperature and Humidity Sensor Usage

The RM4C mate comes with a USB power cable that integrates a temperature and humidity sensor. This sensor provides valuable environmental data for your smart home.

• Real-time Monitoring: View the current temperature and humidity readings directly in the BroadLink app.
• Historical Data: The app allows you to access historical temperature and humidity data, helping you understand environmental trends in your home.
• Sensor-Based Automation: Create smart routines that respond to changes in temperature or humidity. For example:
  • If temperature rises above 26°C, turn on the air conditioner.
  • If humidity drops below 40%, activate a humidifier.

Image: A smartphone screen showing real-time temperature and humidity data graphs, with the RM4C mate device and sensor cable in the foreground.

Image: Visual examples of sensor-controlled automation, such as turning on an AC if temperature rises or a humidifier if humidity drops, with a baby sleeping comfortably.

6. Maintenance

To ensure optimal performance and longevity of your BestCon Smart Remote RM4C mate, follow these maintenance guidelines:

• Cleaning: Wipe the device with a soft, dry cloth. Do not use liquid cleaners or abrasive materials.
• Placement: Place the device in a central location within the room, ensuring an unobstructed line of sight to the appliances you wish to control. Avoid placing it near heat sources or in direct sunlight, as this can affect the temperature sensor's accuracy.
• Power Supply: Use the original USB power cable provided. Ensure a stable power supply to prevent connectivity issues.
• Software Updates: Regularly check the BroadLink app for firmware updates for your device. Updates often include performance improvements and new features.

7. Troubleshooting

If you encounter issues with your BestCon Smart Remote RM4C mate, refer to the following common solutions:

Device Offline / Cannot Connect:

• Check Wi-Fi: Ensure your Wi-Fi network is active and stable. The device requires a 2.4GHz Wi-Fi connection.
• Power Cycle: Unplug the RM4C mate from its power source, wait 10 seconds, and plug it back in.
• Router Distance: Ensure the device is within range of your Wi-Fi router.
• Re-pair: If the issue persists, try removing the device from the BroadLink app and re-pairing it.

Appliances Not Responding:

• Line of Sight: Ensure there is a clear line of sight between the RM4C mate and the appliance. IR signals cannot pass through walls or solid objects.
• Distance: The maximum effective range is 8 meters. Ensure the device is within this range of the appliance.
• Remote Learning: If pre-set codes don't work, use the "Learn Remote" function in the app to manually teach the RM4C mate the IR signals from your original remote.
• Correct Appliance Type: Verify that you have selected the correct appliance type and brand in the app.

Inaccurate Temperature/Humidity Readings:

• Placement: Ensure the sensor cable is not placed near heat sources (e.g., direct sunlight, lamps, electronics) or in areas with poor air circulation.
• Cable Connection: Verify that the sensor cable is securely connected to the RM4C mate.
• Power Cycle: Disconnect and reconnect the USB power cable to reset the sensor.

For further assistance, refer to the "Product Installation Guide" and "Troubleshooting" sections within the BroadLink app, or contact customer support.

8. Specifications

9. Warranty and Support

Warranty: This product comes with a 1-year warranty from the date of purchase.

Customer Support: If you have any questions, encounter issues, or require technical assistance, please contact BroadLink customer service. You can typically find support options within the "Me" menu of the BroadLink app under "Contact Us." This will connect you with a specialized customer service representative for prompt assistance.