1. Introduction
The HP Poly Voyager 4310 UC Series Headset is a monaural Bluetooth wireless headset designed for professional use, offering seamless connectivity and clear audio for hybrid work environments. This manual provides detailed instructions for setting up, operating, maintaining, and troubleshooting your headset.
Figure 1: User wearing the Poly Voyager 4310 UC headset in a professional setting.
2. Package Contents
Verify that all items are present in your product package:
- Poly Voyager 4310 UC Headset
- BT700 USB-C Bluetooth Adapter
- USB Charging Cable
3. Product Overview
Familiarize yourself with the components and controls of your Voyager 4310 UC headset.
Figure 2: Side view of the Poly Voyager 4310 UC headset.
Headset Features:
- Adjustable Headband: For comfortable all-day wear.
- Microphone Boom: Flexible boom with dual noise-canceling microphones and Acoustic Fence technology to block background noise.
- Ear Cup Controls: Integrated buttons for call management, volume, and mute.
- Microsoft Teams Button: Dedicated button for instant access to the Teams application (on Teams certified models).
- USB-C Port: For charging and wired audio connection.
Figure 3: Detailed view of the headset's microphone and controls.
4. Setup
4.1 Charging the Headset
Before first use, fully charge your headset. A full charge takes approximately 1.6 hours and provides up to 24 hours of talk time.
- Connect the USB charging cable to the USB-C port on the headset.
- Connect the other end of the cable to a USB power source (e.g., computer USB port, wall adapter).
- The LED indicator on the headset will show charging status.
4.2 Connecting to a Computer (USB-C Adapter)
Use the included BT700 USB-C Bluetooth adapter for optimal performance with your computer.
- Plug the BT700 USB-C adapter into a USB-C port on your computer.
- The adapter's LED will flash to indicate it's searching for the headset.
- Power on your headset. It will automatically pair with the adapter. The adapter's LED will turn solid blue when connected.
- Ensure the headset is selected as the audio input/output device in your computer's sound settings.
4.3 Connecting to a Mobile Phone (Bluetooth)
Pair your headset directly with your mobile phone via Bluetooth 5.2.
- With the headset powered off, press and hold the Power button until the LED flashes red and blue, indicating pairing mode.
- On your mobile phone, go to Bluetooth settings and enable Bluetooth.
- Select "Poly Voyager 4310 UC" from the list of available devices.
- Once paired, the headset LED will stop flashing and remain solid blue.
Figure 4: Headset connected to multiple devices, illustrating hybrid work setup.
5. Operating Instructions
5.1 Call Management
- Answer/End Call: Press the Call button once.
- Reject Call: Press and hold the Call button for 2 seconds.
- Redial: Double-press the Call button.
5.2 Volume Control
Use the Volume Up (+) or Volume Down (-) buttons on the ear cup to adjust listening volume.
5.3 Microphone Mute
Press the Mute button on the microphone boom to mute or unmute your microphone during a call.
5.4 Microsoft Teams Integration
For Microsoft Teams certified models, a dedicated Teams button provides quick access:
- Launch Teams: Press the Teams button when not on a call.
- Notifications: The Teams button will flash for incoming calls or notifications. Press to answer/view.
6. Maintenance
Proper care ensures the longevity of your headset.
- Cleaning: Wipe the headset with a soft, dry cloth. Do not use liquid cleaners or immerse in water.
- Storage: Store the headset in a cool, dry place away from direct sunlight and extreme temperatures.
- Battery Care: For optimal battery life, avoid fully discharging the battery frequently. Charge regularly.
7. Troubleshooting
If you experience issues with your headset, refer to the following common solutions:
| Problem | Solution |
|---|---|
| No audio from headset | Ensure headset is powered on and paired. Check computer/phone audio output settings. Increase volume. |
| Microphone not working | Ensure microphone is not muted. Check computer/phone audio input settings. Adjust microphone boom position. |
| Headset not pairing | Ensure headset is in pairing mode (flashing red/blue LED). Turn off and on Bluetooth on your device. Try pairing again. |
| Poor audio quality | Move closer to your connected device (within 50m range). Ensure no interference from other wireless devices. |
8. Specifications
| Feature | Detail |
|---|---|
| Brand | POLY |
| Model Name | Voyager 4310 UC (218474-02) |
| Color | Black |
| Ear Placement | On-Ear |
| Form Factor | On-Ear |
| Noise Cancellation | Active Noise Cancellation (Acoustic Fence) |
| Connectivity Technology | Wireless (Bluetooth) |
| Bluetooth Version | 5.2 |
| Bluetooth Range | Up to 50 meters |
| Charge Time | 1.6 hours |
| Average Battery Life | 24 hours |
| Frequency Range | 20 Hz - 20,000 Hz |
| Compatible Devices | Laptops, Mobile Phones, some Tablets |
| Item Weight | 1.29 pounds |
9. Official Product Video
Video 1: Overview of the Poly Voyager 4300 UC Series Headset. This video demonstrates key features and usage scenarios for the headset, including connectivity and audio quality.
10. Warranty and Support
Your HP Poly Voyager 4310 UC Series Headset comes with a standard manufacturer's warranty. For detailed warranty information, product registration, or technical support, please visit the official Poly website or contact your local reseller.
Safety Warning: For external use only.
