Poly Voyager 4320 UC Wireless Headset + Charge Stand User Manual

Introduction

The Poly Voyager 4320 UC is a versatile Bluetooth wireless dual-ear (stereo) headset designed for seamless connectivity in both home and office environments. It features dual-mic Acoustic Fence technology to minimize background noise, ensuring clear communication. This headset connects to computers via the included BT700 USB-A adapter and to mobile devices via Bluetooth v5.2. The included desktop charging stand ensures your headset is always ready for use, offering exceptional flexibility and freedom.

Image: The Poly Voyager 4320 UC Wireless Headset with its charging stand, showcasing its sleek design and over-ear cups.

Setup

What's in the Box

• Poly Voyager 4320 UC Headset
• BT700 USB-A Bluetooth Adapter
• Charging Stand
• USB Charging Cable

Charging the Headset

Before first use, fully charge your headset. Place the headset on the charging stand, ensuring the charging contacts align. The LED indicator on the headset will show charging status. A full charge provides up to 24 hours of talk time.

Image: The Poly Voyager 4320 UC Headset securely placed on its dedicated charging stand.

Connecting to a Computer (PC/Mac)

1. Insert the BT700 USB-A Bluetooth adapter into an available USB-A port on your computer.
2. The adapter's LED will flash blue, then turn solid blue when connected to the headset.
3. Ensure the headset is powered on. It will automatically pair with the adapter.
4. Select the Poly Voyager 4320 UC as your audio input and output device in your computer's sound settings and communication applications (e.g., Teams, Zoom).

Connecting to a Mobile Device (Bluetooth)

1. With the headset powered on, press and hold the Bluetooth pairing button on the headset until the LED flashes red and blue.
2. On your mobile device, go to Bluetooth settings and select "Poly Voyager 4320 UC" from the list of available devices.
3. Once paired, the headset LED will stop flashing and remain solid blue.

Operating the Headset

Power On/Off

Slide the power switch located on the earcup to turn the headset on or off.

Call Management

• Answer/End Call: Press the Call button on the earcup.
• Mute/Unmute: Press the dedicated Mute button on the microphone boom. The BT700 USB adapter will glow red when muted.
• Volume Control: Use the volume up (+) and volume down (-) buttons on the earcup.

Audio Quality and Noise Cancellation

The Voyager 4320 UC features dual-mic Acoustic Fence technology, which creates a virtual "fence" around your voice, significantly reducing background noise for callers. This ensures you are heard clearly, even in noisy environments.

Image: A person wearing the Poly Voyager 4320 UC Headset, engaged in a clear conversation.

Wearing Style and Comfort

This lightweight stereo headset offers passive noise isolation and is designed for all-day comfort. The padded headband is adjustable to fit various head sizes, ensuring a secure and comfortable fit during extended use.

Maintenance

Cleaning

• Wipe the headset and charging stand with a soft, dry, lint-free cloth.
• Do not use abrasive cleaners or solvents.
• Keep charging contacts clean and free of debris.

Battery Care

• Store the headset at room temperature.
• Avoid extreme temperatures, which can shorten battery life.
• For long-term storage, charge the headset at least once every six months.

Troubleshooting

No Audio or Poor Audio Quality

• Ensure the headset is powered on and fully charged.
• Verify that the BT700 USB adapter is securely plugged into your computer and its LED is solid blue.
• Check your computer's sound settings to ensure the Poly Voyager 4320 UC is selected as the default playback and recording device.
• For mobile devices, ensure Bluetooth is enabled and the headset is paired and connected.
• Move closer to your computer or mobile device to improve Bluetooth range.

Headset Constantly Beeps

If your headset emits a constant beeping sound, this often indicates a low battery. Place the headset on the charging stand immediately to recharge. If the issue persists after charging, ensure the headset's firmware is up to date via the Poly Lens application (if applicable) or contact Poly support for further assistance.

Microphone Not Working

• Ensure the microphone boom is positioned correctly and not muted (check the mute button and BT700 adapter LED).
• Verify microphone input settings in your communication application (e.g., Zoom, Teams) and computer sound settings.

Specifications

Warranty and Support

Warranty Information

The Poly Voyager 4320 UC Wireless Headset + Charge Stand typically comes with a manufacturer's limited warranty. For specific warranty terms, duration, and conditions, please refer to the warranty card included with your product or visit the official Poly website. Keep your proof of purchase for warranty claims.

Customer Support

For technical assistance, product registration, or further inquiries, please visit the official Poly support website or contact their customer service. You can find detailed support resources, FAQs, and contact information at www.poly.com/support.