Introduction
This manual provides essential information for the safe and efficient use of your Mophie Universal Wireless Charging Stand. Please read these instructions carefully before use and retain them for future reference.
The Mophie Universal Wireless Charging Stand is designed to wirelessly charge Qi-enabled smartphones in both portrait and landscape orientations. It delivers up to 15W fast charging and is compatible with lightweight phone cases up to 3mm thick.
Package Contents
Verify that all items are present in your package:
- Mophie Universal Wireless Charging Stand
- Approx. 1.5M Wall Adapter
- Quick-Start Guide

Image: The Mophie Universal Wireless Charging Stand with its power adapter and quick-start guide.
Setup Instructions
- Connect the Power Adapter: Insert the small end of the provided 1.5M wall adapter cable into the power input port on the back of the charging stand.
- Plug into Power: Plug the wall adapter into a suitable electrical outlet.
- Placement: Place the charging stand on a flat, stable surface, such as a desk or nightstand. Ensure there is adequate ventilation around the stand.

Image: The Mophie Wireless Charging Stand ready for use, showing the power cable connected.
Operating Instructions
The Mophie Universal Wireless Charging Stand is designed for simple operation.
- Place Your Device: Position your Qi-enabled smartphone directly onto the charging surface of the stand. The phone can be placed in either portrait or landscape orientation.
- Verify Charging: Your device should indicate that it is charging. The stand is equipped with an LED indicator (if present, typically a small light on the base) that illuminates to confirm charging.
- Case Compatibility: The stand can charge through lightweight phone cases up to 3mm thick. For optimal charging performance, remove thicker cases or cases containing metal.

Image: A smartphone placed vertically on the Mophie charging stand, indicating active charging.

Image: A smartphone placed horizontally on the Mophie charging stand, indicating active charging.
The stand features 15W fast wireless charging, optimized for compatible Apple and Samsung devices, ensuring quick power delivery.
Maintenance
- Cleaning: Disconnect the power adapter before cleaning. Use a soft, dry, lint-free cloth to wipe the surface of the charging stand. Do not use abrasive cleaners, solvents, or aerosol sprays.
- Storage: When not in use for extended periods, store the charging stand in a cool, dry place away from direct sunlight and extreme temperatures.
- Avoid Liquids: Keep the charging stand away from water and other liquids.

Image: A detailed view of the premium fabric finish on the Mophie charging stand.
Troubleshooting
If you encounter issues with your Mophie Universal Wireless Charging Stand, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Device not charging or charging slowly. |
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| LED indicator is blinking. |
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| Stand feels warm during charging. | Normal operation. | A slight warmth during wireless charging is normal. If it becomes excessively hot, discontinue use and contact support. |
The Mophie charging stand includes built-in overcharge protection and foreign object detection to ensure safe operation.
Specifications
| Model Number | 401305903 |
| Brand | Mophie |
| Connectivity Technology | Wireless (Qi-compatible) |
| Output Power | Up to 15W Fast Charging |
| Case Compatibility | Charges through lightweight cases up to 3mm thick |
| Input Voltage | 230 Volts (via included wall adapter) |
| Amperage | 0.07 Amps |
| Color | Black |
| Item Weight | 14 ounces (approx. 397 grams) |
| Package Dimensions | 7.95 x 4.33 x 3.19 inches |
| Cable Length | Approx. 1.5 meters (wall adapter cable) |
| Compatible Devices | Qi-enabled smartphones including Apple iPhone (11, 12, 13, 14, 15 series, etc.), Samsung Galaxy (S22, S23 series, etc.), Google Pixel (7, 8 series, etc.). |
Warranty Information
Specific warranty details for the Mophie Universal Wireless Charging Stand are typically provided with the product packaging or available on the official Mophie website. Please refer to the documentation included with your purchase or visit mophie.com/support for the most current warranty terms and conditions.
Customer Support
For further assistance, technical support, or to inquire about replacement parts, please contact Mophie customer service through their official website:
- Website: mophie.com/support
- Refer to the Quick-Start Guide for any additional contact information.





