Moukey MEP-120 Full-Size Electric Keyboard User Manual
Model: MEP-120
1. Introduction
Thank you for choosing the Moukey MEP-120 Full-Size Electric Keyboard. This digital piano is designed to provide a realistic playing experience with its 88 weighted keys and ultra-thin profile, making it suitable for beginners and experienced players alike. This manual provides essential information for the safe and effective use of your new instrument, including setup, operation, maintenance, and troubleshooting.

Image 1.1: The Moukey MEP-120 Digital Piano with its included accessories, including the sustain pedal, power adapter, and carrying bag.
2. Safety Information
- Power Supply: Use only the specified power adapter. Ensure the voltage matches the requirements of your region.
- Water and Moisture: Do not expose the instrument to water or excessive moisture. Avoid placing liquids on or near the keyboard.
- Ventilation: Ensure adequate ventilation around the instrument. Do not block ventilation openings.
- Placement: Place the keyboard on a stable, flat surface to prevent accidental falls. Avoid extreme temperatures or direct sunlight.
- Cleaning: Disconnect the power before cleaning. Use a soft, dry cloth. Do not use liquid cleaners or aerosols.
- Servicing: Do not attempt to repair the instrument yourself. Refer all servicing to qualified personnel.
3. Package Contents
Verify that all items are present in the package:
- Moukey MEP-120 Digital Piano (88 Keys)
- Power Adapter
- Sustain Pedal
- Music Rest / Tablet Holder
- Carrying Bag
- User Manual (this document)

Image 3.1: Overview of the MEP-120 package contents and dimensions.
4. Product Overview
4.1. Key Features
- 88 Full-Size Weighted Keys with Adjustable Touch Response
- Ultra-thin and Portable Design
- 36 Tones and 8 Demo Songs
- 128-Note Polyphony
- Bluetooth Connectivity for Learning Apps
- USB-MIDI Interface
- Headphone Output, Audio Output, Aux Input
4.2. Control Panel
The control panel is located above the keys and provides access to various functions. It features a volume knob, a small display screen, and buttons for tone selection, demo songs, and other settings.

Image 4.1: The digital display showing the selected tone (Grand Piano).
4.3. Rear Panel Connections
The rear panel houses all input and output ports for connecting external devices.

Image 4.2: Rear panel connections.
- PHONE (1): Headphone output for silent practice.
- OUTPUT (2): Audio output for connecting to external amplifiers or speakers.
- DC 15V 3A (3): Power input for the included AC adapter.
- USB (4): USB-MIDI port for connecting to a computer or smart device.
- PEDAL (5): Input for the sustain pedal.
- AUX IN (6): Auxiliary input for connecting external audio sources (e.g., MP3 player).
4.4. Weighted Keys
The MEP-120 features 88 full-sized, weighted keys designed to emulate the feel of an acoustic piano. The keys are force-sensitive, meaning the sound level changes based on how hard or soft you press them. The bass area keys are slightly heavier than the treble area keys, providing a realistic piano touch.

Image 4.3: Illustration of the full-weighted key mechanism and touch response.
5. Setup
5.1. Unpacking
Carefully remove all components from the packaging. Retain the packaging for future transport or storage.
5.2. Placement
Place the digital piano on a sturdy, flat surface or a compatible keyboard stand (not included). Ensure there is enough space for comfortable playing and access to connections.
5.3. Power Connection
- Connect the included power adapter to the DC 15V 3A input port on the rear panel of the keyboard.
- Plug the other end of the power adapter into a standard electrical outlet.
5.4. Sustain Pedal Connection
Connect the sustain pedal cable to the PEDAL input port on the rear panel.

Image 5.1: The included sustain pedal.
5.5. Music Rest / Tablet Holder
Insert the music rest into the designated slots on the top panel of the keyboard. This can hold sheet music or a tablet device.
6. Operating Instructions
6.1. Power On/Off
Press the Power button located on the control panel to turn the keyboard on or off. The display will illuminate when powered on.
6.2. Volume Adjustment
Rotate the Volume knob on the control panel to adjust the overall output volume. Turn clockwise to increase volume, counter-clockwise to decrease.
6.3. Tone Selection
The MEP-120 offers 36 different tones. Use the dedicated Tone buttons or a combination of buttons and keys (refer to the full manual for specific key combinations) to select your desired instrument sound. The selected tone will be displayed on the screen.

Image 6.1: Representation of various instrument tones.
6.4. Demo Songs
The keyboard includes 8 demonstration songs. Press the Demo button to cycle through and play these pre-recorded tracks. This can be useful for listening to different tones or for learning purposes.
6.5. Headphone Use
For silent practice, connect standard stereo headphones to the PHONE output jack on the rear panel. The internal speakers will automatically mute when headphones are connected.

Image 6.2: Using headphones for private practice.
6.6. Bluetooth Connection
The MEP-120 supports Bluetooth connectivity for use with learning applications on smart devices. It is important to note that Bluetooth is for MIDI data transmission to apps, not for audio output to Bluetooth headphones, which may experience latency.

Image 6.3: Bluetooth connectivity and other features.
- Pairing: Activate Bluetooth on your smart device and select the MEP-120 from the list of available devices.
- Learn Mode: Utilize compatible learning apps to guide your practice.
- Split Mode: Allows dividing the keyboard into two sections, each with its own tone.
- Chord Mode: Enables playing chords with a single key press.
- Sleep Switch: An energy-saving feature that puts the keyboard into a low-power state after a period of inactivity.
6.7. USB-MIDI Interface
Connect the keyboard to a computer or smart device using a USB cable (not included) via the USB port on the rear panel. This allows the keyboard to function as a MIDI controller for music production software or virtual instruments.
6.8. Auxiliary Input (AUX IN)
Connect an external audio player (e.g., smartphone, MP3 player) to the AUX IN jack on the rear panel using an audio cable (not included). This allows you to play along with your favorite music through the keyboard's speakers.
7. Maintenance
- Cleaning: Wipe the surface of the keyboard with a soft, dry, lint-free cloth. For stubborn dirt, slightly dampen the cloth with water, then wipe dry immediately. Avoid abrasive cleaners, waxes, or solvents.
- Key Cleaning: For the keys, use a soft cloth slightly dampened with a mild soap solution, then wipe with a clean, damp cloth and dry thoroughly.
- Storage: When not in use for extended periods, store the keyboard in its carrying bag in a cool, dry place away from direct sunlight and extreme temperatures.
- Avoid Dust: Keep the keyboard covered when not in use to prevent dust accumulation.
8. Troubleshooting
If you encounter any issues with your Moukey MEP-120, please refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| No sound from speakers/headphones | Volume too low; headphones connected; power issue; faulty connection. | Increase volume. Disconnect headphones if using speakers. Check power adapter connection. Ensure cables are securely plugged in. |
| Keys not responding or inconsistent volume | Dust or debris under keys; internal sensor issue. | Gently clean around the keys. If problem persists, contact customer support. |
| Bluetooth audio lag | Bluetooth is not designed for low-latency audio output on this device. | Use wired headphones connected to the PHONE jack for real-time audio monitoring. Bluetooth is primarily for MIDI data. |
| Keyboard stuck in demo mode / cannot adjust volume | Software glitch; incorrect operation. | Turn the keyboard off and then on again. Refer to the detailed operating instructions for exiting demo mode and adjusting volume. |
| Sustain pedal not working | Pedal not connected properly; faulty pedal. | Ensure the sustain pedal is fully inserted into the PEDAL jack. Test with another compatible pedal if available. |
If the problem persists after trying these solutions, please contact Moukey customer support for further assistance.
9. Specifications
| Feature | Specification |
|---|---|
| Model Name | MEP-120 |
| Number of Keys | 88 |
| Key Type | Weighted Standard Keyboard |
| Tones | 36 |
| Demo Songs | 8 |
| Polyphony | 128-Note |
| Connectivity | USB (MIDI), Auxiliary, Bluetooth |
| Connectors | Phone (Headphone), Output, DC 15V 3A, USB, Pedal, Aux In |
| Power Source | Electric (DC 15V 3A) |
| Item Weight | 35.3 pounds (approximately 16 kg) |
| Package Dimensions | 56 x 13 x 7.6 inches (approximately 142 x 33 x 19 cm) |
| Color | Black |
10. Warranty and Support
Moukey products are designed and manufactured to high-quality standards. For information regarding warranty coverage, technical support, or service inquiries, please refer to the warranty card included with your product or visit the official Moukey website. Please retain your proof of purchase for any warranty claims.
Contact Information:
For support, please visit the official Moukey website or contact their customer service department through the details provided on your product packaging or warranty card.