Introduction
The EPOS H3Pro Hybrid Gaming Headset offers a versatile audio experience for gaming and communication. This manual provides detailed instructions to help you set up, operate, and maintain your headset.

Image: The EPOS H3Pro Hybrid Gaming Headset in Racing Green, showcasing its design with the microphone attached.
Package Contents
Ensure all items are present in your package:
- EPOS H3Pro Hybrid Gaming Headset
- USB-C to USB-A charging cable
- 3.5mm audio cable
- GSA H3Pro Dongle (wireless dongle)
- Microphone cover plate (for when microphone is detached)

Image: The EPOS H3Pro Hybrid headset alongside its accessories, including the USB-C charging cable, 3.5mm audio cable, and wireless dongle.
Setup
Charging the Headset
Before first use, fully charge the headset using the provided USB-C to USB-A cable. Connect the USB-C end to the headset and the USB-A end to a powered USB port (e.g., computer, wall adapter).
Connectivity Options
The H3Pro Hybrid offers multiple connection methods:
- Wireless Dongle (Lag-free):
- Insert the GSA H3Pro Dongle into your PC or compatible gaming console.
- Power on the headset. It will automatically connect to the dongle.
- This method provides low-latency audio for gaming.
- Bluetooth 5.2:
- Power on the headset.
- Activate Bluetooth pairing mode on the headset (refer to the Operating section for button controls).
- On your device (e.g., smartphone, PC), search for "EPOS H3Pro Hybrid" in Bluetooth settings and connect.
- Simultaneous Bluetooth and wired connections are supported for audio mixing.
- 3.5mm Audio Cable:
- Connect one end of the 3.5mm audio cable to the headset's audio jack.
- Connect the other end to the 3.5mm audio output of your device (e.g., PC, console controller, mobile device).
- This provides a universal wired connection.
Operating the Headset
Controls Overview

Image: A detailed view of the right ear cup, highlighting the smart button and the Active Noise Cancellation (ANC) slider.
- Smart Button (Right Ear Cup): Controls surround sound, audio presets, and answers calls when connected via Bluetooth.
- Volume Wheel (Right Ear Cup): Adjusts audio volume.
- ANC Slider (Right Ear Cup): Activates or deactivates Active Noise Cancellation.
- Microphone: The detachable boom microphone can be flipped up to mute or removed entirely. A cover plate is provided for use when the microphone is detached.

Image: The EPOS H3Pro Hybrid headset with its detachable microphone removed, showing the magnetic cover plate in place.
Active Noise Cancellation (ANC)
Use the ANC slider on the right ear cup to activate low-frequency noise cancellation, enhancing immersion by reducing ambient sounds.
Audio Mixing
The headset supports simultaneous Bluetooth and wired connections, allowing you to mix audio streams. For example, you can listen to game audio via the wireless dongle or wired connection while taking a phone call via Bluetooth.
EPOS Gaming Suite
For PC users, the EPOS Gaming Suite software allows for advanced customization of your audio experience. This includes adjusting equalizer settings, surround sound profiles (e.g., PlayStation 5 3D Audio, Windows Sonic in wired mode), and microphone settings.
Download the EPOS Gaming Suite from the official EPOS website.
Maintenance
- Cleaning: Use a soft, dry cloth to clean the headset. Avoid abrasive cleaners or solvents.
- Storage: Store the headset in a cool, dry place away from direct sunlight and extreme temperatures.
- Ear Pads: The ear pads are designed for comfort and can be gently wiped. Avoid excessive moisture.
Troubleshooting
- No Sound:
- Check volume levels on the headset and your connected device.
- Ensure the correct audio output device is selected in your system settings.
- Verify cable connections or Bluetooth/dongle pairing.
- Microphone Issues:
- Ensure the microphone is properly attached and not muted (flipped up).
- Check microphone input settings on your device.
- Update drivers via EPOS Gaming Suite if on PC.
- Connectivity Drops (Wireless):
- Ensure the wireless dongle is securely connected and within range.
- Minimize interference from other wireless devices.
- Update headset firmware via EPOS Gaming Suite.
- ANC Static/Noise:
- Ensure ANC is properly engaged. Some users report a slight white noise with ANC, which is normal for certain ANC implementations.
Specifications
| Feature | Detail |
|---|---|
| Model Name | H3Pro Hybrid |
| Connectivity Technology | Wireless (Dongle, Bluetooth), Wired (3.5mm Jack) |
| Wireless Communication | Bluetooth 5.2 |
| Noise Control | Active Noise Cancellation |
| Frequency Response | 20000 KHz |
| Headphones Jack | 3.5 mm Jack |
| Included Components | Headset, USB-C to USB-A cable, 3.5mm audio cable, GSA H3Pro Dongle, Microphone cover plate |
| Material | Faux Leather |
| Item Weight | 308 Grams (approx. 10.9 ounces) |
| Product Dimensions | 3.54 x 7.2 x 6.93 inches |
| Battery Life | Up to 19 Hours (Wireless) |
| Microphone | Included, Detachable |
| Ear Placement | Over Ear |
| Impedance | 25 Ohms |
Official Product Video
Video: An official overview of the EPOS H3Pro Hybrid Gaming Headset, demonstrating its features and design. This video is provided by Amazon Videos.
Warranty and Support
For warranty information and technical support, please refer to the official EPOS website or contact EPOS customer service directly. Keep your proof of purchase for warranty claims.
Online Resources: Visit the official EPOS Gaming website for the latest drivers, firmware updates, and detailed FAQs.





