Aura Mason WiFi Digital Picture Frame Instruction Manual

1. Introduction

This manual provides detailed instructions for setting up, operating, and maintaining your Aura Mason WiFi Digital Picture Frame. Please read this manual thoroughly before using the device to ensure optimal performance and longevity.

The Aura Mason frame is designed to display your cherished photos and videos with ease, offering free unlimited storage and simple sharing capabilities through the Aura app.

2. Package Contents

Verify that all items are present in the package:

• Aura Mason Digital Picture Frame
• Power Adapter
• Quick Start Guide (this document)

3. Setup

Follow these steps to set up your Aura Mason Digital Picture Frame:

1. Unpack the Frame: Carefully remove the frame and all accessories from the packaging.
2. Connect Power: Plug the power adapter into the frame and then into a wall outlet. The frame will automatically power on.
3. Download the Aura App: On your smartphone or tablet (Apple iOS 14+ or Android 5.0+), download the free Aura app from your device's app store.
4. Create an Account: Open the Aura app and follow the on-screen instructions to create a new account or log in if you already have one.
5. Pair Your Frame: In the app, select "Add New Frame" and follow the prompts to connect your frame to your home Wi-Fi network. Ensure your phone is connected to the same 2.4GHz Wi-Fi network during setup.
6. Add Photos and Videos: Once paired, you can begin uploading photos and videos directly from your phone to the frame using the Aura app.

Image: The Aura Mason frame displaying a photo, alongside a smartphone showing the Aura app for photo management.

Image: Visual representation of the Aura Mason's features, including its 9-inch HD display and dual orientation capability.

4. Operating Instructions

4.1. Adding Photos and Videos

Photos and videos are added to your Aura frame exclusively through the Aura app. You can upload content from your phone's gallery. The frame offers free, unlimited storage for your memories.

• Open the Aura app on your smartphone.
• Navigate to your frame's photo library.
• Tap "Add Photos" and select the desired content from your device.
• Confirm the upload to send them to your frame.

4.2. Interacting with the Frame

The Aura Mason frame features an interactive touchbar for basic controls:

• Swipe Left/Right: Change the displayed photo or video.
• Tap: View details about the current photo (who uploaded it, date).
• Double Tap: "Like" a photo, which sends a notification to the uploader via the app.

Image: The Aura Mason frame in portrait mode, showcasing its high-resolution display and automatic on/off sensor.

Image: Back view of the Aura Mason frame, detailing its minimalist design, interactive touchbar, built-in speaker, and power connection.

5. Smart Features

• Automatic Brightness Adjustment: The frame automatically adjusts its screen brightness based on ambient light conditions.
• Auto On/Off: The frame can be set to automatically turn off at night and power on in the morning, conserving energy.
• Intelligent Cropping: Photos are intelligently cropped to fit the frame's display while preserving important details.
• Built-in Speaker: For videos with audio, the integrated speaker provides sound playback.
• Dual Orientation: The frame can be placed in either portrait or landscape orientation, and it will automatically adjust the display.

6. App Usage and Sharing

The Aura app is central to managing your frame and sharing memories:

• Invite Family and Friends: You can invite others to upload photos and videos to your frame, creating a shared collection of memories.
• Manage Photos: Organize, delete, and view details about all photos on your frame.
• Activity Feed: Stay updated on new uploads and interactions with your frame.
• Privacy Settings: Control who can access and upload content to your frame.

7. Maintenance

• Cleaning: Use a soft, dry cloth to gently wipe the screen and frame. Avoid abrasive cleaners or sprays.
• Software Updates: Ensure your frame's firmware is up to date through the Aura app for the best performance and new features.
• Placement: Place the frame on a stable, flat surface away from direct sunlight, heat sources, and moisture.

8. Troubleshooting

8.1. Frame Not Connecting to Wi-Fi

• Ensure your Wi-Fi network is active and within range.
• Verify that your phone is connected to the same 2.4GHz Wi-Fi network during setup.
• Restart your Wi-Fi router and the Aura frame.
• Check for any firewall settings that might be blocking the connection.

8.2. Photos Not Appearing on Frame

• Confirm that photos were successfully uploaded via the Aura app.
• Check your internet connection on both your phone and the frame.
• Ensure the frame is powered on and not in sleep mode.

8.3. Screen Issues

• If the screen is dim, check the ambient light sensor or adjust brightness settings in the app.
• If the screen is unresponsive, try restarting the frame by unplugging and replugging it.

9. Specifications

10. Warranty and Support

For warranty information and customer support, please refer to the official Aura website or contact their customer service directly. Keep your proof of purchase for warranty claims.

Online Support: www.auraframes.com/support