Electactic C230

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Electactic 60 Inch Electric Fireplace Insert User Manual

Model: C230

1. Important Safety Information

Please read and understand this entire owner's manual, including all safety information, before plugging in or using this product. Failure to do so could result in electric shock, fire, serious injury, or death.

  • Always disconnect power before cleaning or performing maintenance.
  • Do not operate any fireplace with a damaged cord or plug, or if the heater has malfunctioned or been dropped/damaged in any manner.
  • Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 3 feet (0.9 m) from the front of the fireplace.
  • This fireplace is hot when in use. To avoid burns, do not let bare skin touch hot surfaces.
  • Built-in overheat protection ensures the unit shuts down safely if temperatures rise unexpectedly.
  • Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the fireplace.

2. What's in the Box

Carefully unpack all components and check against the list below. Ensure all items are present and undamaged before proceeding with installation.

Diagram showing the fireplace dimensions and included components.

Image: Diagram illustrating the dimensions of the Electactic 60-inch electric fireplace and a list of included accessories such as the remote control, crystal package, metal bracket, and screw kit.

  • Electric Fireplace Unit
  • Remote Control
  • Crystal Package (for ember bed)
  • Metal Mounting Bracket
  • Screw Kit (various screws and anchors for installation)
  • User Manual (this document)

3. Setup and Installation

The Electactic 60 Inch Electric Fireplace offers flexible installation options: fully recessed, partially recessed, or wall-mounted.

3.1 Choosing an Installation Method

Diagram showing recessed and wall-mounted installation options for the fireplace.

Image: Visual guide demonstrating the two primary installation methods: fully recessed into a wall and surface wall-mounted, along with recommended wall opening dimensions.

  • Recessed Installation: For a flush, built-in finish. Requires a wall opening of approximately 54.72"-59.25" (width) x 16.9"-17.7" (height) with a depth of 3.1"-3.5".
  • Wall-Mounted Installation: For a sleek art panel look. The unit is mounted directly to the wall using the provided bracket.

3.2 General Installation Steps

  1. Prepare the Location: Ensure the chosen location is clear of obstructions and has access to a standard electrical outlet. For recessed installation, create the appropriate wall opening.
  2. Remove Glass Frame: Carefully remove the front glass frame from the fireplace unit.
  3. Remove Mounting Bracket: Detach the metal mounting bracket from the back of the fireplace.
  4. Secure Mounting Bracket: Using the provided screws and wall anchors, securely attach the mounting bracket to the wall or inside the recessed opening. Ensure it is level.
  5. Place Fireplace Unit: Carefully lift the fireplace unit and align it with the secured mounting bracket. For recessed installation, slide it into the opening.
  6. Fix the Fireplace: Secure the fireplace unit to the bracket and/or wall using the remaining screws.
  7. Place Decorations: Distribute the crystal package evenly onto the ember bed.
  8. Reattach Glass Frame: Carefully reattach the front glass frame to the fireplace unit.
  9. Connect Power: Plug the fireplace into a grounded 120V AC outlet.

4. Operating Instructions

The fireplace can be operated using the touch screen panel on the unit or the included remote control.

4.1 Control Panel and Remote Overview

Image showing the fireplace touch screen display and remote control with button functions.

Image: Detailed view of the fireplace's touch screen interface and the remote control, highlighting buttons for power, heater, flame speed, dimmer, color-A, color-B, and timer functions.

The touch screen panel on the fireplace unit mirrors most functions available on the remote control. The display shows current settings.

4.2 Basic Operation

  • Power ON/OFF: Press the Power button on the remote or touch panel to turn the unit on or off.
  • Heater Control: Press the Heater button to cycle between 750W (energy-saving) and 1500W (high-efficiency) heating modes. The thermostat allows setting temperatures between 62°F and 82°F.
  • Flame Speed: Use the Flame Speed button to adjust the speed of the flame effect. There are 5 adjustable speeds.
  • Flame Brightness (Dimmer): Use the Dimmer button to adjust the brightness of the flame effect. There are 5 brightness levels.
  • Flame Color: Press Color-A to change the main flame color (12 options).
  • Ember Bed Color: Press Color-B to change the ember bed color (12 options). This allows for 144 possible color combinations.
  • Timer Function: Press the Timer button to set an automatic shut-off time from 1 to 8 hours.
  • Sleep Mode: The unit features a sleep mode that dims lights and minimizes noise for undisturbed rest.
Icons representing core functions like flame speed, brightness, color, low noise, energy conservation, timing, and touch screen.

Image: Icons illustrating the core functions of the fireplace, including 5 flame speeds, 5 brightness levels, 12 flame colors, 12 ember bed colors, low noise operation, energy conservation, timing function, and touch screen control.

5. Maintenance

Regular maintenance ensures optimal performance and longevity of your electric fireplace.

  • Cleaning: Always unplug the fireplace before cleaning. Use a soft, damp cloth to wipe surfaces. Do not use abrasive cleaners or sprays.
  • Glass Panel: Clean the glass panel with a soft cloth and glass cleaner. Do not scratch the surface.
  • Air Vents: Periodically check and clean the air inlet and outlet vents to ensure they are free from dust and debris, which can impede airflow and heating efficiency.
  • Storage: If storing the fireplace for an extended period, unplug it and store it in a dry, dust-free location.

6. Troubleshooting

If you experience issues with your fireplace, refer to the following common problems and solutions.

ProblemPossible CauseSolution
Fireplace does not turn on.No power, power cord not plugged in, circuit breaker tripped.Ensure the power cord is securely plugged into a grounded outlet. Check the household circuit breaker.
No heat output.Heater function not activated, thermostat set too low, overheat protection activated.Activate the heater function. Increase the thermostat setting. Unplug the unit for 15 minutes to reset overheat protection.
Flame effect not working.Flame effect turned off, LED lights malfunction.Ensure the flame effect is turned on via the remote or touch panel. If issue persists, contact customer support.
Remote control not working.Dead batteries, obstruction, remote out of range.Replace batteries. Remove any obstructions between the remote and the fireplace. Ensure you are within effective range.
Unusual noise during operation.Minor fan noise is normal, obstruction in fan.The unit operates at a quiet 45 dB. If noise is excessive, check for obstructions in air vents. If persistent, contact support.

7. Specifications

FeatureDetail
BrandElectactic
Model NameC230
Power SourceCorded Electric
Product Dimensions (D x W x H)3.85"D x 60"W x 18.11"H
MaterialMetal, Tempered Glass
Installation TypeWall Mount (Recessed & Surface)
Heat Output750W / 1500W (5100 BTU)
Heating CoverageUp to 400 square feet
Special FeaturesAdjustable Flame, Dimmer, Flame Effect, LED Flame, Multicolor Flame, Safety Shut Off, Timer, Touch Screen, Remote Control
Noise Level45 dB (whisper-quiet)
UPC757837248050

8. Warranty and Support

For warranty information, technical support, or replacement parts, please contact Electactic customer service. Refer to your purchase documentation for specific warranty terms and contact details.

Customer Service: Please visit the official Electactic website or refer to the contact information provided with your product packaging.

© 2025 Electactic. All rights reserved.

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