1. Introduction
This manual provides essential instructions for the safe and effective use, assembly, operation, and maintenance of your Dyson UP19 Ball Multifloor 2 Upright Vacuum. Please read this manual thoroughly before operating the appliance and retain it for future reference. The Dyson UP19 Ball Multifloor 2 is designed for powerful suction across various floor types, including hardwood, tile, and carpets, featuring advanced Ball technology for easy maneuverability.
2. Safety Information
Always follow basic safety precautions when using an electrical appliance to reduce the risk of fire, electric shock, or injury.
- Read all instructions before using the vacuum cleaner.
- Do not use outdoors or on wet surfaces.
- Unplug from outlet when not in use and before servicing.
- Do not allow to be used as a toy. Close attention is necessary when used by or near children.
- Use only as described in this manual. Use only manufacturer's recommended attachments.
- Do not use with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to a service center.
- Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.
- Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
- Do not handle plug or vacuum cleaner with wet hands.
- Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
- Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
- Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
- Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.
- Do not use without dust bin and/or filters in place.
- Turn off all controls before unplugging.
- Use extra care when cleaning on stairs.
3. Package Contents
Verify that all components are present in the packaging:
- Dyson UP19 Ball Multifloor 2 Upright Vacuum Main Unit
- Combination Tool
- Stair Tool
- Instruction Manual (this document)
4. Assembly and Setup
Your Dyson UP19 Ball Multifloor 2 Upright Vacuum requires minimal assembly. Follow these steps to prepare your vacuum for first use.
- Unpack Components: Carefully remove all parts from the packaging.
- Attach the Handle: Insert the handle into the top of the main vacuum body until it clicks securely into place.
- Connect the Hose: Ensure the main hose is securely connected to the vacuum's body and the wand.
- Store Tools: Attach the Combination Tool and Stair Tool to their designated storage clips on the vacuum body for easy access.


5. Operating Instructions
This section details how to operate your Dyson UP19 Ball Multifloor 2 Upright Vacuum for optimal cleaning performance.
5.1 Powering On and Off
To turn the vacuum on, plug the power cord into a suitable electrical outlet and press the power button located on the main body. Press the power button again to turn the vacuum off.
5.2 Adjusting for Floor Types
The Dyson UP19 features a self-adjusting cleaner head that automatically adapts to different floor types, from hard floors to carpets, ensuring powerful suction and optimal brush bar contact without manual adjustments.


5.3 Maneuvering with Ball Technology
The Dyson Ball technology allows for easy steering and navigation around furniture and obstacles with a simple turn of the wrist. This design provides enhanced control and maneuverability.
5.4 Using the Wand and Tools
The instant-release wand and hose can be detached for cleaning high-up areas, under furniture, or in tight spaces. Attach the Combination Tool or Stair Tool as needed.
- Combination Tool: Use the brush for dusting and the nozzle for crevices.
- Stair Tool: Designed for effective cleaning of stairs and upholstery.



6. Maintenance
Regular maintenance ensures your Dyson UP19 Ball Multifloor 2 Upright Vacuum continues to perform efficiently.
6.1 Hygienic Bin Emptying
The vacuum features hygienic bin emptying. To empty the dust bin, press the red button to release the bin from the main body. Position the bin over a trash receptacle and press the red button again to open the bottom flap and release the dirt. Close the flap securely and reattach the bin to the vacuum.
6.2 Filter Maintenance
Your Dyson UP19 is equipped with a HEPA filter. For optimal performance, rinse the filter with cold water at least once a month (or more frequently with heavy use). Ensure the filter is completely dry before reinserting it into the vacuum. Do not use detergents or wash in a dishwasher.
6.3 Brush Bar Cleaning
Periodically check the brush bar for tangled hair or debris. To clean, turn off and unplug the vacuum. Use scissors to cut away any tangled hair or threads from the brush bar. Ensure the brush bar spins freely after cleaning.
7. Troubleshooting
If you encounter issues with your Dyson UP19, refer to the following common problems and solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Loss of suction | Full dust bin, blocked filter, blockage in hose/wand/cleaner head | Empty dust bin. Wash and dry filter. Check for and clear any blockages. |
| Vacuum not turning on | Not plugged in, power outlet issue, damaged cord/plug | Ensure plug is fully inserted. Test outlet with another appliance. Inspect cord and plug for damage; if damaged, seek professional repair. |
| Brush bar not rotating | Blockage in brush bar, brush bar motor issue | Turn off and unplug. Clear any debris from the brush bar. If issue persists, contact support. |
| Unusual noise | Blockage, foreign object, motor issue | Turn off and unplug. Check for and remove any blockages or foreign objects. If noise continues, contact support. |
If the problem persists after attempting these solutions, please contact Dyson customer support for further assistance.
8. Specifications
| Feature | Specification |
|---|---|
| Brand | Dyson |
| Model Name | UP19 (334175-02) |
| Form Factor | Upright |
| Special Feature | Bagless, Self-adjusting cleaner head, Instant-release wand, Radial Root Cyclone technology, Hygienic bin emptying |
| Filter Type | HEPA Filter |
| Included Components | Combination Tool, Stair Tool |
| Cordless | No |
| Capacity | 5 Pounds (Dust Bin) |
| Maximum Suction | 25.49 Meters (equivalent to 25.49 kPa) |
| Motor Horsepower | 2.08 horsepower |
| Control Method | Push Button, Touch |
| Number of Speeds | 1 |
| Portable | Yes |
| Number of Wheels | 4 |
| Indoor/Outdoor Usage | Indoor |
| Product Dimensions | 8.85 x 11.5 x 36.1 inches |
| Item Weight | 19.26 pounds |
| UPC | 885609023908 |
9. Warranty and Support
For warranty information, product registration, or technical support, please refer to the official Dyson website or contact Dyson customer service directly. Keep your purchase receipt as proof of purchase.
10. Video Resources
No official product videos from the seller were provided in the product data for embedding in this manual.





