Novodesk Thermal Label Printer

1. Introduction

This manual provides detailed instructions for the setup, operation, and maintenance of your Novodesk Thermal Label Printer, Model AZ780. Please read this manual thoroughly before using the printer to ensure proper functionality and to prevent damage.

2. Product Overview

The Novodesk Thermal Label Printer in operation, printing a shipping label.

Key features of the Novodesk AZ780 printer: High Speed Printing, High Resolution Printing, One-Click Setup, and Auto Label Detection.

2.1. Package Contents

The package includes the thermal label printer, power cable, USB cable, user guide, and a starter set of labels with an external label holder.

• Novodesk Thermal Label Printer (Model AZ780)
• Power Adapter and Cable
• USB Cable
• User Guide
• External Label Holder
• Starter Labels (4x6 inches)

3. Setup

3.1. Hardware Connection

1. Place the printer on a stable, flat surface.
2. Connect the power adapter to the printer and then plug it into a power outlet.
3. Connect the USB cable from the printer to your computer.
4. Turn on the printer using the power button. The indicator light should illuminate.

3.2. Loading Labels

The external label holder supports both fan-fold and roll labels, feeding them into the printer.

1. Ensure the printer is powered off before loading labels.
2. Open the top cover of the printer.
3. Place the labels into the external label holder. For fan-fold labels, ensure they are stacked neatly. For roll labels, place the roll on the spindle.
4. Feed the leading edge of the labels into the printer's feed slot until the printer automatically detects them and adjusts.
5. Close the top cover.

The printer features automatic label detection for various label sizes.

The printer supports multiple label sizes including 3"x1", 3"x2", 4"x2", 4"x6", and 4"x3".

3.3. Driver Installation

The Novodesk AZ780 printer requires specific drivers for optimal performance on different operating systems. Please follow the instructions for your respective OS.

3.3.1. Windows Driver Installation

Follow these steps to install the printer driver on a Windows operating system:

1. Ensure the printer is connected to your computer and powered on.
2. Insert the provided USB flash drive into your computer.
3. Navigate to the "Driver" folder on the USB drive and select the "For Windows" folder.
4. Run the driver software application.
5. Follow the on-screen prompts to complete the installation. Choose "Install printer driver" when prompted.
6. After installation, open Windows Settings > Devices > Printers & Scanners. Select "AZ780" and click "Manage" to view printer properties and adjust printing preferences as needed.

3.3.2. Mac Driver Installation

Follow these steps to install the printer driver on a Mac operating system:

1. Ensure the printer is connected to your Mac and powered on.
2. Copy the driver package from the USB flash drive to a local folder and decompress it.
3. Open System Settings > Security & Privacy. If the driver package is blocked, select "Open Anyway".
4. Follow the on-screen prompts to install the driver. You may need to enter your Apple user name and password.
5. After installation, open System Settings > Printers & Scanners. Click the "+" button to add a new printer. Select "deli-AZ780" and click "Add".

3.3.3. Linux Driver Installation

Follow these steps to install the printer driver on a Linux operating system:

1. Ensure the printer is connected to your Linux machine and powered on.
2. Insert the provided USB flash drive.
3. Navigate to the "Driver" folder on the USB drive and select the "For Linux" folder.
4. Save the driver file to your local computer (e.g., Desktop).
5. Unzip the package. Open the unzipped folder, right-click, and choose "Open in Terminal".
6. In the terminal, type chmod +x install and press Enter.
7. Then type sudo ./install and press Enter. Enter your computer's password when prompted.
8. After successful installation, go to System Settings > Printers. Click "Add" to add the printer driver. The printer AZ780 should now be available.

4. Operating Instructions

4.1. Printing a Test Page

After installing the driver, it is recommended to print a test page to confirm the printer is working correctly.

• Windows: Go to Devices > Printers & Scanners, select "AZ780", click "Manage", then "Print a test page".
• Mac: Go to System Settings > Printers & Scanners, select "deli-AZ780", click "Options & Supplies...", then "Print Test Page".
• Linux: Go to System Settings > Printers, select "AZ780", then choose to print a test page from the printer properties.

The printer is compatible with Windows, Mac, and Linux systems, allowing for versatile use.

4.2. Adjusting Printing Preferences

You can adjust various settings such as paper size, orientation, and print density through your operating system's printer preferences. Refer to your OS's documentation for specific steps.

The Novodesk AZ780 offers high-speed printing at 150 mm/s and high resolution at 203 dpi, producing up to 72 labels per minute.

5. Maintenance

• Cleaning the Print Head: Regularly clean the thermal print head with an alcohol swab to ensure clear print quality. Do this when the printer is off and cooled down.
• Cleaning the Platen Roller: Use a soft, damp cloth to clean the platen roller to prevent paper jams and ensure smooth label feeding.
• Storage: Store the printer in a cool, dry place away from direct sunlight and excessive dust.
• Label Quality: Use high-quality thermal labels to prevent damage to the print head and ensure optimal print results.

6. Troubleshooting

For additional questions, refer to the FAQ section or contact support.

7. Specifications

8. Warranty and Support

For warranty information, please refer to the warranty card included in your product packaging or visit the official Novodesk website. For technical support, troubleshooting assistance, or to inquire about replacement parts, please contact Novodesk customer service through the contact information provided with your purchase or on the official website.