1. Introduction
This manual provides essential instructions for the safe and efficient use of your HITACHI CV-960F Vacuum Cleaner. Please read this manual thoroughly before operating the appliance and retain it for future reference. The HITACHI CV-960F is a powerful 2200W drum vacuum cleaner designed for effective cleaning with a 21-liter dust capacity.
2. Important Safety Instructions
- Always ensure the power supply voltage matches the rating label on the vacuum cleaner.
- Do not use the vacuum cleaner to pick up flammable or combustible liquids, hot ashes, or sharp objects.
- Keep hands, feet, loose clothing, and hair away from rotating parts.
- Unplug the appliance from the power outlet before cleaning, performing maintenance, or when not in use.
- Do not operate the vacuum cleaner with a damaged cord or plug.
- This appliance is for household use only.
- Ensure the dust filter is correctly installed before operation.
3. Package Contents
Verify that all components are present in the package:
- HITACHI CV-960F Vacuum Cleaner Unit
- Flexible Hose
- Extension Wands (Telescopic Pipe)
- Floor Nozzle
- Crevice Tool
- Dusting Brush
- Washable Dust Filter (pre-installed or separate)
- User Manual

Figure 1: Overview of the HITACHI CV-960F Vacuum Cleaner and its main components. The image displays the main drum unit, flexible hose, telescopic extension wand, and floor nozzle.
4. Setup and Assembly
- Attach the Flexible Hose: Insert the larger end of the flexible hose firmly into the suction inlet on the main vacuum cleaner unit until it clicks into place.
- Assemble the Extension Wands: Connect the telescopic extension wand to the handle end of the flexible hose. Adjust the length of the wand by pressing the release button and extending or retracting it.
- Attach the Floor Nozzle: Securely attach the desired cleaning nozzle (e.g., floor nozzle) to the end of the extension wand.
- Check Dust Filter: Ensure the washable dust filter is properly seated inside the drum unit. Refer to the maintenance section for filter installation details.
5. Operating Instructions
5.1 Powering On and Off
- Plug the power cord into a suitable electrical outlet (220-240V, 50/60Hz).
- Press the ON/OFF switch located on the main unit to start the vacuum cleaner.
- To turn off the appliance, press the ON/OFF switch again.
- Unplug the power cord from the outlet after use.
5.2 Using Attachments
The HITACHI CV-960F comes with various attachments for different cleaning tasks:
- Floor Nozzle: Ideal for cleaning carpets and hard floors. Some models may have a switch to adjust for different floor types.
- Crevice Tool: Use for narrow spaces, corners, and edges.
- Dusting Brush: Suitable for delicate surfaces, furniture, and curtains.
To change attachments, simply pull off the current attachment from the end of the extension wand or hose handle and push on the desired one until it is secure.
6. Maintenance
Regular maintenance ensures optimal performance and extends the lifespan of your vacuum cleaner.
6.1 Emptying the Dust Drum
- Ensure the vacuum cleaner is unplugged from the power outlet.
- Release the latches on the sides of the main unit to open the top cover.
- Carefully lift the top cover, which contains the motor and filter assembly.
- Remove the dust filter (if applicable) and empty the accumulated dust and debris from the 21-liter drum.
- Dispose of the dust responsibly.
- Reassemble the filter and top cover, ensuring the latches are securely fastened.
6.2 Cleaning the Washable Dust Filter
The HITACHI CV-960F features a washable dust filter. Clean it regularly to maintain suction power.
- With the vacuum unplugged and the top cover removed, carefully detach the dust filter.
- Rinse the filter under running water until it is clean. Do not use harsh detergents.
- Allow the filter to air dry completely before re-installing it. Ensure it is absolutely dry to prevent damage to the motor.
- Re-install the dry filter and secure the top cover.
6.3 Cleaning the Exterior
Wipe the exterior of the vacuum cleaner with a soft, damp cloth. Do not use abrasive cleaners or solvents.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Vacuum cleaner does not turn on. | No power supply. Power cord not properly plugged in. | Check the power outlet. Ensure the power cord is securely plugged in. |
| Low suction power. | Dust drum is full. Filter is clogged. Hose or attachments are blocked. | Empty the dust drum. Clean or replace the dust filter. Check and clear any blockages in the hose or attachments. |
| Unusual noise during operation. | Foreign object in the hose or nozzle. Motor issue. | Turn off and unplug the vacuum. Inspect and remove any foreign objects. If noise persists, contact customer support. |
If the problem persists after attempting these solutions, please contact HITACHI customer support.
8. Technical Specifications
- Model: CV-960F SS220 WR
- Brand: HITACHI
- Power / Wattage: 2200 Watts
- Voltage: 220-240 Volts
- Frequency: 50/60 Hz
- Drum Capacity: 21 Liters
- Dust Filter: Washable (HEPA Filter)
- Net Weight: 6.4 Kg
- Gross Weight: 9.3 Kg
- Dimensions (L x W x H): 420 x 335 x 545 mm
- Noise Level: 80 Decibels
- Special Features: Bagless (Drum), Wheels
- Surface Recommendation: All floors
- Origin: Made in Thailand
9. Warranty and Support
For warranty information, service, or technical support, please refer to the warranty card included with your product or contact your local HITACHI authorized service center. Keep your purchase receipt as proof of purchase for warranty claims.
For further assistance, visit the official HITACHI website or contact their customer service department.