Poly 217878-01

Poly BT700 High Fidelity Bluetooth USB-C Adapter User Manual

Model: 217878-01

Product Overview

The Poly BT700 is a compact and convenient Bluetooth USB-C adapter designed to provide high-fidelity audio and reliable wireless connectivity for your PC/Mac and compatible Bluetooth headsets. Featuring the latest Bluetooth v5.1 low energy technology, it offers an extended wireless range and faster connection speeds, enabling seamless communication and audio streaming.

Key Features:

Poly BT700 USB-C Adapter
Figure 1: Front view of the Poly BT700 High Fidelity Bluetooth USB-C Adapter, showcasing its compact design and Poly branding.
Poly BT700 USB-C Adapter USB-C Connector
Figure 2: Close-up view of the Poly BT700 USB-C Adapter, highlighting the USB-C connector for easy insertion into compatible ports.

Setup Instructions

Follow these steps to set up your Poly BT700 USB-C Adapter:

  1. Insert the Adapter: Plug the Poly BT700 USB-C Adapter into an available USB-C port on your PC or Mac. Ensure it is fully inserted.
  2. Driver Installation (Automatic): The adapter is typically plug-and-play. Your operating system (Windows or macOS) should automatically detect the device and install the necessary drivers. This may take a few moments.
  3. Verify Recognition: Once installed, the adapter should appear as a Bluetooth device in your computer's device manager or Bluetooth settings.
  4. Pairing Your Headset:
    • Put your Poly Voyager headset into pairing mode (refer to your headset's user manual for specific instructions).
    • On your computer, open Bluetooth settings.
    • Search for new devices. The BT700 will facilitate the connection to your headset.
    • Select your headset from the list of available devices and complete the pairing process.
  5. Audio Output Selection: After successful pairing, ensure your computer's audio output is set to your connected Poly headset. This can usually be done through your operating system's sound settings.

Operating the BT700 Adapter

The Poly BT700 adapter operates primarily as a dedicated Bluetooth interface for your Poly headset, enhancing its performance and range. It does not have user-operable buttons or controls.

Usage Guidelines:

Care and Maintenance

To ensure the longevity and optimal performance of your Poly BT700 USB-C Adapter, follow these simple maintenance guidelines:

Troubleshooting

If you encounter issues with your Poly BT700 USB-C Adapter, try the following troubleshooting steps:

ProblemPossible Solution
Adapter not recognized by computer.
  • Ensure the adapter is fully inserted into the USB-C port.
  • Try a different USB-C port on your computer.
  • Restart your computer.
  • Check your computer's device manager for any unrecognized devices or driver issues.
Headset not pairing with the adapter.
  • Ensure your headset is in pairing mode.
  • Make sure the adapter is recognized by your computer.
  • Try unpairing and re-pairing the headset.
  • Ensure no other Bluetooth devices are interfering with the pairing process.
Poor audio quality or dropped connection.
  • Ensure you are within the optimal operating range of the adapter.
  • Minimize physical obstructions between the adapter and your headset.
  • Check for potential interference from other wireless devices (e.g., Wi-Fi routers, cordless phones).
  • Update the firmware for both the BT700 and your headset.

Technical Specifications

FeatureDetail
Model Number217878-01
Connectivity TechnologyBluetooth, USB
Bluetooth Versionv5.1 (Low Energy)
Hardware InterfaceUSB Type C
Compatible DevicesLaptop, Desktop (PC/Mac)
Product Dimensions19.69 x 19.69 x 11.02 inches
Item Weight0.035 ounces (approx. 1 Grams)
ManufacturerPoly
UPC017229215061, 197029650047

Warranty and Support

For detailed warranty information, please refer to the warranty card included with your product or visit the official Poly website. Poly provides technical support for its products to assist with setup, troubleshooting, and general inquiries.

Online Resources:

Contact Support:

Contact information for technical support can typically be found on the Poly website or within your product's packaging. Please have your product model number (BT700) and serial number (if applicable) ready when contacting support.

Additional Information

Astronaut on the moon representing Poly's history
Figure 3: An image depicting an astronaut on the moon, symbolizing Poly's historical involvement in space missions and their long-standing commitment to innovation in communication technology since 1969.
Poly brand logo
Figure 4: The official Poly brand logo, representing the manufacturer of the BT700 adapter.

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