Introduction
Welcome to the user manual for your new Matrix Fitness A50 Ascent Trainer with XUR Console. This guide provides essential information for setting up, operating, maintaining, and troubleshooting your fitness equipment. Please read this manual thoroughly before using the Ascent Trainer to ensure safe and optimal performance.
Key Features
The Matrix Fitness A50 Ascent Trainer is designed to provide a smooth, dynamic full-body workout with advanced features:
- 20"–24" variable stride length: Adapts to your natural movement for a comfortable workout.
- 30 electronic resistance levels: Offers a wide range of intensity for all fitness levels.
- 24%–54% adjustable incline: Adds challenge and activates more muscle groups for a comprehensive workout.
- Suspension Elliptical Technology: Features a wheel- and track-free design to reduce noise and friction, ensuring quiet, smooth, and durable performance.
- PerfectStride Motion: Combines ideal stride and ergonomically correct foot positioning with a variable stride length for a smooth, natural workout at any incline.
- Exact Force Induction Brake: Provides instant, smooth, and precise resistance changes, ideal for HIIT training.
- 22" Touchscreen console (XUR Console): Features a large, brilliant HD touchscreen with best-in-class apps to keep boredom away.
- iFIT and Virtual Active integration: Travel the world from your console with included 30-day iFIT membership.
- Bluetooth FTMS: Connects to third-party apps for expanded workout options.
- Integrated HDMI: For connecting external devices.
- 13 metric-driven programs and custom workouts: Diverse training options to meet your goals.
- Bluetooth HR and included strap: For accurate heart rate monitoring.
Setup
Your Matrix Fitness A50 Ascent Trainer is delivered with threshold delivery. Please ensure you have adequate space and assistance for final placement and assembly.
Unpacking and Placement
- Carefully remove all packaging materials. Retain packaging for future transport or storage.
- Place the Ascent Trainer on a flat, stable surface. Ensure there is sufficient clearance around the unit for safe operation and maintenance.
- Connect the power cord to a grounded electrical outlet.
Assembly (if required)
While the unit is largely pre-assembled, some components may require attachment. Refer to the separate assembly guide included in your product packaging for detailed, step-by-step instructions. Ensure all bolts and nuts are securely tightened before first use.
Operating Instructions
Familiarize yourself with the XUR Console and the various controls to maximize your workout experience.
Getting Started
- Step onto the pedals, ensuring your feet are centered.
- Grasp the multi-position handlebars firmly.
- Power on the console. The 22" touchscreen will display the main menu.
Using the XUR Console
- Navigation: Use the touchscreen to navigate through workout programs, entertainment apps (Netflix, YouTube, Spotify), and settings.
- Resistance Adjustment: Adjust the 30 electronic resistance levels using the controls on the console or handlebars. The Exact Force Induction Brake provides instant and quiet changes.
- Incline Adjustment: Utilize the 24%–54% adjustable incline to target different muscle groups and increase workout intensity.
- iFIT and Virtual Active: Access immersive workout experiences and virtual scenic routes. A 30-day iFIT membership is included.
- Heart Rate Monitoring: Connect the included Bluetooth HR strap for accurate heart rate tracking during your workout.
- Connectivity: Use Bluetooth FTMS to connect to compatible third-party fitness apps or the integrated HDMI for external media.
Maintenance
Regular maintenance ensures the longevity and optimal performance of your Ascent Trainer.
- Cleaning: Wipe down the console and frame with a soft, damp cloth after each use. Avoid abrasive cleaners or excessive moisture.
- Inspection: Periodically check all bolts, nuts, and moving parts for tightness and wear. Tighten any loose fasteners.
- Lubrication: The Suspension Elliptical Technology is designed for low maintenance. Refer to the full product manual for any specific lubrication requirements, if applicable.
- Power Cord: Inspect the power cord regularly for damage. If damaged, contact customer support for replacement.
Troubleshooting
If you encounter issues with your Ascent Trainer, refer to the following common solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit does not power on | Power cord not connected; outlet not active | Ensure power cord is securely plugged into a working outlet. Check circuit breaker. |
| Resistance not changing | Console error; brake mechanism issue | Restart the console. If issue persists, contact customer support. |
| Unusual noises during operation | Loose components; foreign object | Inspect for loose bolts and tighten. Check for any obstructions. |
| Touchscreen unresponsive | Software glitch; temporary freeze | Perform a soft reset of the console (refer to console manual). If unresponsive, power cycle the unit. |
For issues not listed here or if solutions do not resolve the problem, please contact Matrix Fitness customer support.
Specifications
| Attribute | Detail |
|---|---|
| Model Name | A50XUR Ascent Trainer |
| Brand | Matrix |
| Color | Black/Yellow |
| Product Dimensions (LxWxH) | 75.2"D x 33.9"W x 68.5"H |
| Material | Iron |
| Resistance Mechanism | Magnetic |
| Maximum Weight Recommendation | 350 Pounds |
| Maximum Stride Length | 24 Inches |
| Screen Size | 22 Inches |
| Item Weight | 318 Pounds |
| Number of Resistance Levels | 30 |
| Manufacturer | Matrix Fitness |
| UPC | 763165009089 |
Warranty Information
The Matrix Fitness A50 Ascent Trainer comes with the following warranty:
- Frame Components: 7 years parts / 2 years labor warranty.
- Console: 5 years parts / 1 year labor warranty.
Please retain your proof of purchase for warranty claims. For full warranty terms and conditions, refer to the official warranty document included with your product or visit the Matrix Fitness website.
Customer Support
For any questions, technical assistance, or service requests, please contact Matrix Fitness customer support:
- Online Support: Visit the Matrix Store on Amazon for FAQs and additional resources.
- Phone Support: Refer to your product packaging or the official Matrix Fitness website for the most current contact numbers.
When contacting support, please have your model number (A50XUR Ascent Trainer) and UPC (763165009089) readily available.
