1. Introduction
This manual provides detailed instructions for the safe and efficient use of your Vivo Y20s smartphone. Please read this manual carefully before using your device to ensure optimal performance and longevity. Keep this manual for future reference.
2. Product Overview
The Vivo Y20s is a versatile smartphone designed for daily communication and entertainment. It features a large display, dual SIM capability, and a powerful processor to handle various tasks. Below is an image of the device and its key components.
Figure 2.1: Vivo Y20s smartphone, front view with screen on. The image displays the Vivo Y20s smartphone, showcasing its large 6.51-inch display and sleek design.
Key Features:
- 6.51-inch HD+ Display
- 8GB RAM and 128GB Internal Storage
- Dual SIM Support
- 4G LTE Connectivity
- Triple Rear Camera (13MP + 2MP + 2MP)
- Qualcomm Snapdragon Processor
- Android Operating System
- 4000-5000 mAh Battery Capacity
3. Setup
3.1 Inserting SIM Cards and microSD Card
- Locate the SIM card tray on the side of your device.
- Use the provided SIM ejector tool to open the tray.
- Carefully place your Nano-SIM cards and/or microSD card into the designated slots on the tray. Ensure the gold contacts face downwards.
- Gently push the tray back into the device until it is flush with the side.
3.2 Initial Power On
- Press and hold the Power button (usually on the right side) until the Vivo logo appears on the screen.
- Follow the on-screen prompts to select your language, connect to a Wi-Fi network, and set up your Google account.
3.3 Charging the Battery
Before first use, fully charge the device using the provided charger and USB cable. Connect the USB cable to the phone's charging port and the adapter to a power outlet. The battery indicator on the screen will show charging progress.
4. Operating Instructions
4.1 Basic Navigation
- Touchscreen Gestures: Tap to select, swipe to scroll, pinch to zoom.
- Home Screen: Access apps, widgets, and notifications.
- Notification Panel: Swipe down from the top of the screen to view notifications and quick settings.
4.2 Making Calls and Sending Messages
- Calls: Open the Phone app, enter the number, and tap the call icon.
- Messages: Open the Messages app, tap "Start chat," enter the recipient and message, then send.
4.3 Using the Camera
Open the Camera app from your home screen or app drawer. Tap the shutter button to take a photo. Swipe left or right to switch between photo, video, and other modes. The triple rear camera system allows for various photographic effects.
4.4 Connecting to Networks
- Wi-Fi: Go to Settings > Network & internet > Wi-Fi. Turn Wi-Fi on and select your desired network.
- Bluetooth: Go to Settings > Connected devices > Bluetooth. Turn Bluetooth on and pair with compatible devices.
- Mobile Data: Ensure your SIM card is active and mobile data is enabled in Settings > Network & internet > Mobile network.
5. Maintenance
5.1 Cleaning Your Device
Use a soft, lint-free cloth to clean the screen and body of your phone. Avoid using harsh chemicals or abrasive materials, as these can damage the device. Do not expose the phone to excessive moisture.
5.2 Battery Care
- Avoid extreme temperatures, as they can affect battery life.
- Do not leave the phone charging for extended periods after it is fully charged.
- Use only original or certified chargers and cables.
5.3 Software Updates
Regularly check for software updates to ensure your device has the latest features and security patches. Go to Settings > System > System update to check for and install available updates.
6. Troubleshooting
| Problem | Possible Solution |
|---|---|
| Device won't turn on | Ensure the battery is charged. Press and hold the Power button for at least 10 seconds to force a restart. |
| Cannot connect to Wi-Fi | Check if Wi-Fi is enabled. Restart your router and phone. Verify the Wi-Fi password. |
| Apps are crashing or freezing | Clear the app's cache (Settings > Apps > [App Name] > Storage & cache > Clear cache). Restart the phone. |
| Poor battery life | Reduce screen brightness, close unused apps, disable unnecessary features like GPS or Bluetooth when not in use. |
| No network signal | Check if SIM card is properly inserted. Ensure mobile data is enabled. Try restarting the phone. Contact your service provider if the issue persists. |
Factory Reset
If your device experiences persistent issues, a factory reset may resolve them. Warning: This will erase all data on your phone. Back up important data before proceeding. Go to Settings > System > Reset options > Erase all data (factory reset).
7. Specifications
| Feature | Detail |
|---|---|
| Brand | Vivo |
| Model Name | Y20s |
| Operating System | Android 6.0 |
| RAM | 8 GB |
| Internal Storage | 128 GB |
| CPU Model | Qualcomm Snapdragon |
| Screen Size | 6.51 inches |
| Resolution | 720 x 1600 pixels |
| Refresh Rate | 60 Hz |
| Cellular Technology | 4G LTE |
| Special Features | Dual SIM |
| Connectivity | USB, Bluetooth, Wi-Fi |
| Rear Camera Resolution | Triple: 13MP + 2MP + 2MP |
| Battery Capacity | 4000 - 5000 mAh |
| Item Weight | 192.3 grams |
| Color | White |
8. Warranty and Support
Your Vivo Y20s smartphone comes with a standard manufacturer's warranty. For detailed warranty terms and conditions, please refer to the warranty card included in your product packaging or visit the official Vivo website.
For technical support, troubleshooting assistance, or service inquiries, please contact Vivo customer support through their official channels. You can often find support information, FAQs, and contact details on the official Vivo website: www.vivo.com/global/support
