SINGCALL Wireless Caregiver Pager System SC-R16 160 1-1 Instruction Manual

1. Introduction

This manual provides detailed instructions for the setup, operation, and maintenance of your SINGCALL Wireless Caregiver Pager System. This system is designed to provide a reliable alert mechanism for caregivers, ensuring timely assistance for elderly individuals or those requiring care.

2. Product Components

Your SINGCALL Wireless Caregiver Pager System includes the following main components:

• SC-R16 Plug-in Receiver: The main alert unit that plugs into a standard wall outlet. It features an emergency beep and flash alarm, and an external antenna for extended range.
• APE160 Call Button: A portable, battery-powered call button designed to be worn on the waist or around the neck. It allows the user to initiate an alert with a single press.

Image 2.1: Dimensions and key features of the SC-R16 Plug-in Receiver. It shows the length (3.39 inches/86mm), width (1.69 inches/43mm), and thickness (0.59 inches/15mm), along with indicators for the light, power hole, key, and external antenna.

Image 2.2: Dimensions and battery information for the APE160 Call Button. It shows the thickness (0.79 inches/20mm), width (1.93 inches/49mm), and length (2.95 inches/75mm). It also indicates that it uses an alkaline 12V 23A*1 battery.

3. Specifications

4. Setup

4.1 Installing Call Button Battery

The APE160 Call Button requires one 12V 23A alkaline battery. Ensure the battery is inserted with the correct polarity. The battery is typically pre-installed or included in the package.

4.2 Plugging in the Receiver

Plug the SC-R16 Receiver into a standard 100-240VAC wall outlet. The receiver will power on automatically.

4.3 Pairing the Call Button with the Receiver

The call button and receiver are usually pre-paired from the factory. If re-pairing is needed or if you are adding additional call buttons, follow these general steps:

1. Ensure the receiver is plugged in and powered on.
2. On the receiver, locate the 'Register' button (often labeled 'Initialize' or 'Register'). Press and hold this button until the indicator light on the receiver starts flashing or a specific sound is heard, indicating it is in pairing mode.
3. While the receiver is in pairing mode, press the main call button on the APE160 Call Button. The receiver should emit a confirmation sound or the light will stop flashing, indicating successful pairing.
4. Test the connection by pressing the call button again. The receiver should alarm.

5. Operating Instructions

5.1 Initiating a Call

To alert the caregiver, simply press the large red button on the APE160 Call Button. The receiver will immediately emit an audible alarm and flash its indicator light.

Image 5.1: An elderly person wearing the SINGCALL call button around their neck, demonstrating a typical use case for the system.

5.2 Cancelling an Alert

Once the caregiver has responded, the alarm on the receiver can be cancelled by pressing the 'Cancel' button on the SC-R16 Receiver. The indicator light will stop flashing, and the sound will cease.

5.3 Placement and Range

Position the SC-R16 Receiver in a central location within the home or where the caregiver is most likely to hear it. The system offers a significant wireless range, allowing the call button to be used across multiple rooms or floors. Avoid placing the receiver near large metal objects or other electronic devices that may cause interference.

Image 5.2: An overhead view of a floor plan showing the wireless signal transmission from the call button to the receiver, illustrating the system's effective range within a home environment.

6. Maintenance

6.1 Battery Replacement (APE160 Call Button)

When the call button's signal strength weakens or it fails to activate the receiver, it may be time to replace the 12V 23A alkaline battery. To replace:

1. Carefully open the back casing of the APE160 Call Button.
2. Remove the old battery.
3. Insert a new 12V 23A alkaline battery, ensuring correct polarity.
4. Close the casing securely.
5. Test the call button with the receiver to confirm functionality.

6.2 Cleaning

Wipe both the receiver and call button with a soft, dry cloth. Do not use abrasive cleaners or immerse either unit in water. The call button is designed to be waterproof, but excessive exposure to water should be avoided to prolong its lifespan.

6.3 Environmental Considerations

The APE160 Call Button is designed with features for sun-protection, dustproof, and shockproof capabilities, making it suitable for various indoor and limited outdoor environments. However, avoid exposing the receiver to extreme temperatures, direct sunlight for prolonged periods, or high humidity.

7. Troubleshooting

• No Alert from Receiver:
  • Ensure the SC-R16 Receiver is securely plugged into a working power outlet.
  • Check the battery in the APE160 Call Button. Replace if necessary.
  • Verify that the call button is within the effective range of the receiver. Obstacles like thick walls or large metal objects can reduce range.
  • Re-pair the call button with the receiver following the instructions in Section 4.3.
• Receiver Alarms Continuously or Falsely:
  • Press the 'Cancel' button on the receiver to stop the alarm.
  • Ensure the call button is not being accidentally pressed.
  • Check for potential sources of radio interference nearby.
• Short Range:
  • Relocate the receiver to a more central position or higher elevation.
  • Ensure the receiver's external antenna is fully extended and unobstructed.
  • Replace the call button battery.

8. Warranty and Support

For warranty information, please refer to the product packaging or contact SINGCALL customer support directly. If you encounter any issues not covered in this manual, or require further assistance, please reach out to the manufacturer's support team through their official website or contact details provided with your purchase.

Manufacturer: EASTWAY INTERNATIONAL (HK) LIMITED

Date First Available: August 26, 2021