Introduction
Thank you for choosing the DEPFALL 23L Professional Hot Towel Warmer. This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your new appliance. Please read it thoroughly before use and retain it for future reference.
Important Safety Information
WET TOWELS ONLY !!!
This appliance is designed exclusively for warming and sanitizing wet towels. Placing dry towels inside can lead to overheating and potential hazards. Always ensure towels are damp or wet before placing them in the warmer.
If you notice any scratches upon opening the box, please be aware that a protective film is applied to the product surface. Removing this film will reveal the intact surface. This film can also be left on without affecting functionality.
Product Overview
The DEPFALL 23L Hot Towel Warmer is a versatile 2-in-1 unit designed for warming and sanitizing various items. It features a spacious interior and efficient heating capabilities.

Figure 1: DEPFALL 23L Hot Towel Warmer with accessories.
Key Features:
- 2-in-1 Functionality: Warms and sanitizes facial towels, bath towels, underwear, nail tools, massage stones, and other beauty tools.
- Large Capacity: 23L interior with a 2-layer rack, capable of holding approximately 50-60 regular-sized towels.
- Efficient Heating: Upgraded aluminum chamber for 360-degree all-around electric heating, reaching 149°F-158°F quickly and evenly.
- Safety & Durability: CE certified, internal temperature control to prevent overheating, stainless steel towel shelf for rust resistance, and a removable drip tray for easy cleaning.
- UV Sanitization: Integrated UV light for enhanced sanitization.

Figure 2: Internal components: Water Drip Tray, Stainless Steel Basket, UV Light, Aluminum Inner.

Figure 3: UV Light Tube for sanitization.
Setup
- Unpacking: Carefully remove the towel warmer from its packaging. Inspect for any damage. Remove any protective films from the surface.
- Placement: Place the unit on a stable, heat-resistant surface. Ensure adequate ventilation around the unit.
- Drip Tray Installation: Insert the removable water drip tray into its designated slot at the bottom of the unit.
- Power Connection: Plug the unit into a standard 110V power outlet.

Figure 4: Basic steps for preparing towels and operating the warmer.
Operation
- Prepare Towels: Thoroughly wet the towels and wring out excess water until they are damp, not dripping. Never use dry towels.
- Load Towels: Open the cabinet door and arrange the damp towels neatly on the stainless steel racks. Avoid overfilling to ensure even heating. The unit can hold about 50-60 regular-sized towels.
- Close Door: Close the cabinet door securely.
- Start Heating: Press the "ON/OFF" button to activate the heating function. The indicator light will illuminate. The unit will quickly and evenly warm towels to an average of 149°F-158°F.
- UV Sanitization: The UV function can be used independently or concurrently with heating. Press the dedicated UV button to activate.
- Heating Time: It is recommended to heat towels for about 30 minutes. If a large number of towels are placed, extend the heating time to more than 1 hour for optimal warmth.
- Retrieving Towels: Use the provided stainless steel tongs to safely remove hot towels.
Operational Videos:
Video 1: Overview of DEPFALL Hot Towel Warmer features and usage.
Video 2: Demonstration of the Professional 23L Large Capacity Hot Towel Cabinet.
Maintenance
- Drip Tray Cleaning: Regularly remove and empty the water drip tray located underneath the unit. Clean it with mild soap and water to prevent mineral buildup.
- Interior Cleaning: The stainless steel towel shelf is rust-resistant and easy to clean. Wipe down the interior surfaces with a damp cloth.
- Initial Cleaning: It is recommended to clean the towel warmer once before the first use.
- Exterior Cleaning: Wipe the exterior with a soft, damp cloth. Do not use abrasive cleaners.
Troubleshooting
| Issue | Possible Cause / Solution |
|---|---|
| Burnt smell or brown spots on aluminum interior. | This may indicate residue buildup. Ensure towels are wet and clean the interior thoroughly before first use and regularly thereafter. If the smell persists, contact customer support. |
| Chemical smell after UV function. | A slight ozone smell is normal after using the UV function and is not indicative of a malfunction. |
| Condensation around the door hinges. | This is common for towel heaters and depends on the moisture level of the towels. Ensure towels are wrung out properly. |
| Towels not heating sufficiently. | Ensure the unit is not overfilled. Extend heating time if a large number of towels are present (more than 1 hour). Verify the power button is engaged. |
Specifications
| Feature | Detail |
|---|---|
| Model Number | XHMGKSOO |
| Capacity | 23 Liters |
| Dimensions (L x W x H) | 17.3'' x 11'' x 14'' (approximate external) |
| Material | Stainless Steel (interior components), Aluminum (chamber) |
| Operating Temperature | 149°F - 158°F (65°C - 70°C) |
| Power Input | 110V |
| Certifications | CE Certified |
| UPC | 779283891529 |
Warranty and Support
For warranty information or technical support, please refer to the product packaging or contact DEPFALL customer service directly. Keep your purchase receipt as proof of purchase.