1. Introduction and Overview
The KAISAI Eco wall-mounted air conditioner is an energy-efficient solution designed for optimal climate control in spaces up to 40 m². Utilizing advanced inverter technology, it significantly reduces power consumption while providing powerful cooling and heating capabilities. This unit operates with the environmentally friendly R32 refrigerant, ensuring efficient performance with a cooling energy efficiency class of A++ and heating class of A+.
Its sleek, universal design seamlessly integrates into any interior. For enhanced convenience, the air conditioner comes standard with Wi-Fi connectivity, allowing control via a dedicated mobile application. The included wireless remote control further expands functionality with features such as a self-cleaning evaporator, constant heating mode at 8 °C, and an integrated temperature sensor.

Figure 1.1: Front view of the KAISAI Eco wall-mounted air conditioner.
2. Key Features
- Inverter Technology: Reduces power consumption for energy-efficient operation.
- Eco-Friendly Refrigerant: Uses R32 refrigerant, contributing to lower environmental impact.
- High Energy Efficiency: A++ for cooling and A+ for heating.
- Wi-Fi Connectivity: Control the unit remotely via a smartphone application.
- Wireless Remote Control: Offers convenient access to all functions.
- Self-Cleaning Evaporator: Helps maintain internal hygiene and efficiency.
- 8 °C Constant Heating: Maintains a minimum temperature to prevent freezing in unoccupied spaces.
- Remote Control Temperature Sensor: Ensures accurate temperature readings at your location.
- Extended Heating Range: Capable of heating at outdoor temperatures as low as -25 °C.
- Cooling Capacity: 12,000 BTU/h (3.5 kW nominal cooling power).
- Heating Capacity: 3.8 kW nominal heating power.
- Low Noise Levels: Indoor sound pressure level up to 40.5 dB, outdoor up to 56 dB.
3. Setup and Installation
Important: The commissioning and installation of the KAISAI Eco air conditioner must only be performed by a certified professional. Attempting to install or commission the unit without proper certification can lead to damage, void the warranty, and pose safety risks.
3.1 Professional Installation
A certified HVAC technician will handle the complete installation process, including mounting the indoor and outdoor units, connecting refrigerant lines, electrical wiring, and vacuuming the system. They will ensure the unit is properly charged with R32 refrigerant and tested for optimal performance.
3.2 Wi-Fi Setup
Once the unit is professionally installed and powered on, you can set up the Wi-Fi connection to enable app control. Refer to the separate Wi-Fi module instruction manual for detailed steps on connecting your air conditioner to your home network and pairing it with the mobile application.

Figure 3.1: Side profile of the KAISAI Eco air conditioner.

Figure 3.2: Angled side view of the KAISAI Eco air conditioner.
4. Operating Instructions
4.1 Using the Wireless Remote Control
The wireless remote control provides full functionality for your air conditioner. Ensure the remote control has fresh batteries and is pointed towards the indoor unit when sending commands.
- Power On/Off: Press the power button to turn the unit on or off.
- Mode Selection: Cycle through cooling, heating, fan, and dry modes.
- Temperature Adjustment: Use the up/down arrows to set your desired temperature.
- Fan Speed: Adjust the fan speed (e.g., low, medium, high, auto).
- Swing Function: Activate or deactivate the louver swing for even air distribution.
- Self-Cleaning: Initiate the self-cleaning cycle for the evaporator. Refer to the remote control manual for specific button.
- 8 °C Heating: Activate the constant 8 °C heating mode, ideal for maintaining a minimum temperature during winter.
- iFeel/Follow Me: If available, activate this function to use the temperature sensor in the remote control for more accurate temperature regulation at your current location.
4.2 Using the Mobile Application (Wi-Fi Control)
After successfully setting up Wi-Fi, you can control your KAISAI Eco air conditioner from anywhere using the dedicated mobile app. The app typically offers all functions available on the remote control, plus additional features like scheduling and energy monitoring.
- Download App: Download the official KAISAI app from your smartphone's app store.
- Pair Device: Follow the in-app instructions to pair your air conditioner with your account.
- Remote Control: Adjust settings, change modes, set schedules, and monitor status from your smartphone.
5. Maintenance
Regular maintenance ensures the longevity and efficient operation of your KAISAI Eco air conditioner. Always disconnect power to the unit before performing any maintenance.
5.1 Air Filter Cleaning
The air filters should be cleaned regularly (e.g., every 2-4 weeks, depending on usage and air quality) to maintain airflow and efficiency. Open the front panel of the indoor unit, remove the filters, clean them with a vacuum cleaner or wash them with lukewarm water and mild detergent. Allow them to dry completely before reinserting.
5.2 Self-Cleaning Function
Utilize the self-cleaning evaporator function regularly to prevent mold and bacteria buildup inside the indoor unit. This function typically involves freezing and then thawing the evaporator coil to wash away accumulated dirt and moisture.
5.3 Professional Servicing
It is highly recommended to have your air conditioner professionally serviced at least once a year by a certified technician. This service includes checking refrigerant levels, cleaning coils, inspecting electrical connections, and ensuring all components are functioning correctly.
6. Troubleshooting
If you encounter issues with your air conditioner, refer to the following common troubleshooting steps. For complex problems, always contact a certified professional.
- Unit Not Turning On: Check if the unit is properly plugged in and if the circuit breaker has tripped. Ensure the remote control batteries are not depleted.
- No Cooling/Heating: Verify that the correct mode is selected (Cool/Heat). Check if the temperature setting is appropriate. Ensure air filters are clean and not blocked. Check for any obstructions around the outdoor unit.
- Weak Airflow: Clean the air filters. Check if the fan speed is set to a low setting.
- Unusual Noises: Minor operational noises are normal. If you hear loud or unusual noises, turn off the unit and contact a professional.
- Water Leakage: This could indicate a clogged drain line or improper installation. Turn off the unit and contact a professional immediately.
- Wi-Fi Connectivity Issues: Ensure your home Wi-Fi network is active and the signal strength is adequate. Restart your router and the air conditioner. Re-attempt the Wi-Fi setup process if necessary.
7. Specifications

Figure 7.1: Product dimensions of the KAISAI Eco air conditioner.
| Attribute | Value |
|---|---|
| Manufacturer | KAISAI |
| Item Model Number | KEX-12KTCI |
| Product Dimensions | 87 x 27 x 36 cm; 9.7 kg |
| ASIN | B097Q2HX86 |
| First Available Date | June 22, 2021 |
| Capacity | 12000 BTU |
| Cooling Power | 12000 BTU |
| Special Features | Automatic cleaning, Inverter compressor, Heating and cooling function, Remote control operated, Wi-Fi enabled |
| Color | White |
| Noise Level | 56 dB (outdoor) / 40.5 dB (indoor max) |
| Power Source | Corded Electric |
| Warranty Type | Limited |
8. Warranty and Support
8.1 Warranty Information
The KAISAI Eco air conditioner comes with a limited warranty. Please refer to the warranty card included with your product for specific terms, conditions, and duration. Keep your proof of purchase for warranty claims.
8.2 Customer Support
For technical support, service, or warranty claims, please contact your certified installer or the KAISAI customer service department. Contact information can typically be found on the manufacturer's official website or in the product packaging.
Remember, any repairs or servicing beyond routine maintenance should only be performed by qualified and certified professionals to ensure safety and maintain warranty validity.





