Redragon C502

Redragon Capricornus C502 BW Gaming Chair User Manual

Model: C502-BW

1. Introduction

Thank you for purchasing the Redragon Capricornus C502 BW Gaming Chair. This manual provides essential information for the safe assembly, operation, and maintenance of your new gaming chair. Please read this manual thoroughly before assembly and retain it for future reference.

2. Safety Information

  • Ensure all components are present and undamaged before assembly. Do not use if any parts are missing or damaged.
  • Follow the assembly instructions carefully. Improper assembly can lead to instability and injury.
  • Do not stand on the chair.
  • Do not use the chair as a step stool.
  • Keep children away from the chair during assembly. Small parts can be a choking hazard.
  • Do not exceed the maximum weight capacity of 150 kg (330 lbs).
  • Avoid exposing the chair to direct sunlight or extreme temperatures to prevent material degradation.
  • Regularly check all bolts and screws to ensure they are tightened. Retighten as necessary.

3. Package Contents

Please verify that all the following components are included in your package:

  • Backrest
  • Seat Base
  • Armrests (2)
  • Gas Lift Cylinder (Class 4)
  • Gas Lift Cover
  • Star Base
  • Casters (5)
  • Mechanism Plate
  • Lumbar Pillow
  • Headrest Pillow
  • Side Covers (2)
  • Hardware Kit (screws, washers, Allen key)

4. Setup and Assembly

Follow these steps to assemble your Redragon Capricornus C502 BW Gaming Chair:

  1. Attach Casters to Star Base: Insert each caster into the holes at the end of the star base until it clicks securely into place.
  2. Insert Gas Lift: Place the gas lift cylinder into the center hole of the star base. Cover it with the gas lift cover.
  3. Attach Mechanism Plate to Seat Base: Align the mechanism plate with the pre-drilled holes on the underside of the seat base. Ensure the front of the mechanism plate faces the front of the seat. Secure with screws and washers using the provided Allen key.
  4. Attach Armrests to Seat Base: Secure the armrests to the underside of the seat base using the designated screws.
  5. Connect Seat to Gas Lift: Carefully place the assembled seat base onto the gas lift cylinder.
  6. Attach Backrest to Seat Base: Align the backrest brackets with the mounting points on the seat base. Secure with screws.
  7. Install Side Covers: Snap the plastic side covers over the backrest brackets to conceal the screws.
  8. Attach Pillows: Secure the lumbar pillow and headrest pillow to the backrest using their straps.
Diagram showing Redragon C502 Capricornus gaming chair dimensions, recline angles, and key components like base, wheels, and armrests.
Image 1: Chair dimensions and adjustable features. The chair measures 127-137 cm in height, 72 cm in width at the base, and 71.5 cm in depth. It features a recline range from 90 to 160 degrees, a sturdy base, 60mm racing-type wheels, and adjustable armrests.
Redragon C502 Capricornus gaming chair highlighting synthetic leather, lumbar pillow, 4D armrests, and Class 4 adjustable piston.
Image 2: Key features of the chair, including high-quality synthetic leather, an adjustable lumbar pillow, 4D adjustable armrests, and a Class 4 adjustable gas lift piston. The chair supports up to 150kg and is recommended for users between 160-195 cm in height.

5. Operating Instructions

Your Redragon Capricornus C502 BW Gaming Chair offers several adjustment options for optimal comfort:

  • Height Adjustment: Pull the lever located on the right side of the seat upwards to raise or lower the chair. Release the lever at your desired height.
  • Backrest Recline: Pull the lever on the left side of the seat upwards to adjust the backrest angle. Lean back or forward to the desired position (90 to 160 degrees) and release the lever to lock.
  • Armrest Adjustment (4D): The armrests can be adjusted in four dimensions: height, forward/backward, left/right, and rotation. Use the buttons or levers on the armrests to make these adjustments.
  • Tilt/Rocking Function: Some models may include a tilt function. If available, a knob under the seat allows you to adjust the tension of the rocking mechanism. A lever typically engages or disengages the tilt lock.
  • Lumbar and Headrest Pillows: Adjust the position of the lumbar and headrest pillows by sliding them along the backrest straps to find your preferred support.

6. Maintenance

Proper maintenance will extend the life of your gaming chair:

  • Cleaning: Wipe the synthetic leather surfaces with a soft, damp cloth. For stubborn stains, use a mild soap solution and then wipe with a clean, damp cloth. Avoid harsh chemicals or abrasive cleaners.
  • Hardware Check: Periodically check all screws and bolts (every 3-6 months) and tighten them if they have loosened.
  • Caster Care: Clean any hair or debris from the casters to ensure smooth movement.
  • Gas Lift: The gas lift cylinder is maintenance-free. Do not attempt to disassemble it.

7. Troubleshooting

If you encounter issues with your chair, refer to the following common problems and solutions:

  • Chair Squeaks: Check and tighten all screws, especially those connecting the backrest to the seat and the mechanism plate to the seat. A small amount of silicone spray on moving parts may help.
  • Chair Does Not Adjust Height: Ensure the gas lift lever is fully engaged. If the issue persists, the gas lift cylinder may need replacement. Contact customer support.
  • Chair Wobbles: Verify that all screws are securely tightened. Ensure the star base is properly assembled and the casters are fully inserted.
  • Backrest Does Not Recline/Lock: Check the recline lever for obstructions. Ensure it is fully engaged or disengaged.

8. Specifications

FeatureDetail
BrandRedragon
Item Model NumberC502-BW
ManufacturerRedragon
ColorBlack/White
Item Weight22.7 Kilograms
Package Dimensions90 x 50 x 40 cm
Gas Lift ClassClass 4
Armrests4D Adjustable
Maximum Weight Capacity150 kg
Recommended Height160-195 cm
Recline Angle90-160 degrees
Date First AvailableJuly 8, 2025

9. Warranty and Support

Redragon products are manufactured to high-quality standards. For warranty information, please refer to the warranty card included with your product or visit the official Redragon website. If you require technical support or have questions regarding your chair, please contact Redragon customer service through their official channels.

Please have your model number (C502-BW) and proof of purchase ready when contacting support.

© 2026 Redragon. All rights reserved.

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