1. Introduction
The TP-Link TL-SG3428MP is a JetStream 28-Port Gigabit L2+ Managed PoE Switch, designed for robust and flexible network deployments. It features 24 PoE+ (802.3at/af) 10/100/1000 Mbps RJ45 ports, providing up to 30W per port with a total PoE budget of 384W. Additionally, it includes 4 Gigabit SFP slots for high-speed fiber connections.
This switch supports the Omada Software Defined Networking (SDN) platform, allowing for centralized cloud management of network devices including switches, access points, and gateways. It offers multiple control options, including Omada Hardware Controller, Omada Software Controller, or standalone mode. Advanced features such as IPv6 and Static Routing are also supported.
2. Package Contents
Verify the following items are included in your package:
- TL-SG3428MP Switch
- Power Cord
- Quick Installation Guide
- Rackmount Kit
- Rubber Feet
3. Physical Overview
3.1 Front Panel
Image: Front view of the TL-SG3428MP switch, showing 24 RJ45 PoE+ ports, 4 SFP slots, and LED indicators.
The front panel of the TL-SG3428MP features 24 Gigabit RJ45 ports with PoE+ capabilities, numbered 1 through 24. These ports provide both data connectivity and power to compatible devices. Additionally, there are 4 Gigabit SFP slots for fiber optic connections, typically used for uplinks. LED indicators are present to display the status of power, system, and individual port activity/PoE status.
3.2 Rear Panel
Image: Rear view of the TL-SG3428MP switch, showing the AC power inlet and grounding screw.
The rear panel includes the AC power inlet for connecting the power cord and a grounding screw for proper electrical grounding, which is essential for safety and stable operation.
3.3 Dimensions and Port Layout
Image: Diagram illustrating the physical dimensions (440mm x 330mm x 44mm) and labeled ports of the TL-SG3428MP switch, including RJ45 Console Port, Micro-USB Console Port, 24 Gigabit PoE+ Ports, and 4 Gigabit SFP Ports.
This diagram provides a visual representation of the switch's physical dimensions and clearly labels the various ports available on the front panel, including the RJ45 console port, Micro-USB console port, 24 Gigabit PoE+ ports, and 4 Gigabit SFP ports.
4. Setup
4.1 Rack Mounting
The TL-SG3428MP comes with a rackmount kit for installation in a standard 19-inch equipment rack. Attach the rackmount brackets to the sides of the switch using the provided screws. Secure the switch into the rack using appropriate rack screws.
4.2 Desktop Placement
For desktop use, attach the included rubber feet to the bottom of the switch to prevent scratching and ensure stability. Place the switch on a flat, stable surface with adequate ventilation around the unit.
4.3 Power Connection
Connect the provided AC power cord to the power inlet on the rear panel of the switch and then to a suitable power outlet. Ensure the power source meets the voltage requirements (100-240V AC, 50/60Hz).
4.4 Network Connection
Connect network devices (e.g., computers, servers, IP cameras, IP phones, access points) to the RJ45 ports (1-24) using Ethernet cables. For high-speed uplinks or connections to other network segments, insert compatible SFP modules into the SFP slots (25-28) and connect fiber optic cables.
4.5 Initial Configuration
The switch can be managed via the Omada SDN platform or in standalone mode. For Omada SDN, ensure your Omada controller (hardware or software) is running and discoverable. For standalone management, access the switch's web-based GUI or CLI (Command Line Interface) via the console ports. Refer to the Quick Installation Guide for initial IP address and login credentials.
5. Operating the Switch
5.1 Power over Ethernet (PoE) Functionality
Image: Diagram showing the PoE capabilities of the switch: 24 PoE+ Ports, 30W Max Power/Port, and 384W Total Power Budget, with examples of connected devices like IP Cameras, IP Phones, and Access Points.
The TL-SG3428MP provides 24 PoE+ ports, each capable of delivering up to 30W of power, with a total power budget of 384W. This allows for powering PoE-compatible devices such as IP cameras, VoIP phones, and wireless access points directly through the Ethernet cable, simplifying deployment and reducing cabling. The switch also features PoE Auto Recovery, which automatically reboots unresponsive PoE-powered devices.
5.2 Omada SDN Integration
Image: Diagram depicting Omada Centralized Cloud Management, showing connections to Omada Software Controller, Omada Hardware Controller, and Omada Cloud-Based Controller for remote network management.
The Omada Software Defined Networking (SDN) platform enables centralized management of your network. You can manage the TL-SG3428MP using an Omada Hardware Controller, Omada Software Controller, or through the Omada cloud-based controller for remote access. This integration simplifies configuration, monitoring, and troubleshooting across multiple sites from a single interface. Ensure your devices and controllers are equipped with SDN firmware for compatibility.
5.3 Advanced Features
The switch offers a suite of advanced L2+ features for enhanced network security and performance:
- 802.1Q VLAN: For network segmentation and traffic isolation.
- IP-MAC-Port Binding: Binds IP addresses, MAC addresses, and port numbers to prevent unauthorized access.
- Access Control List (ACL): Filters network traffic based on various criteria.
- Port Security: Limits the number of MAC addresses learned on a port to prevent MAC flooding attacks.
- DoS Defend: Protects against Denial of Service attacks.
- Storm Control: Prevents excessive broadcast, multicast, or unknown unicast traffic from degrading network performance.
- DHCP Snooping: Enhances network security by filtering untrusted DHCP messages.
- 802.1X Radius Authentication: Provides port-based network access control.
- IPv6 Support: Ensures compatibility with next-generation internet protocols.
- Static Routing: Allows for basic inter-VLAN routing without a dedicated router.
6. Maintenance
6.1 Firmware Updates
Regularly check the TP-Link official website for the latest firmware versions. Updating the firmware can provide new features, performance improvements, and security patches. Follow the instructions provided with the firmware update package carefully.
6.2 Configuration Backup and Restore
It is recommended to regularly back up your switch's configuration. This allows you to quickly restore settings in case of accidental changes or system issues. The web GUI or CLI typically provides options for backing up and restoring configuration files.
6.3 Environmental Considerations
Ensure the switch operates within its specified temperature range (0–45 °C) and humidity levels. Maintain proper airflow around the device to prevent overheating. Avoid placing the switch in direct sunlight or near heat sources.
7. Troubleshooting
If you encounter issues with your TL-SG3428MP switch, consider the following general troubleshooting steps:
- No Power: Verify the power cord is securely connected to both the switch and the power outlet. Check the power source.
- No Link/Connectivity: Ensure Ethernet cables are properly connected to both the switch port and the connected device. Check the link/activity LEDs on the switch. Try a different cable or port.
- PoE Device Not Powering On: Confirm the connected device is PoE compatible. Check the PoE status LED for the port. Ensure the total PoE budget is not exceeded.
- Cannot Access Management Interface: Verify your computer's IP address is in the same subnet as the switch's management IP. Check physical connectivity. If using Omada SDN, ensure the controller is operational and the switch is adopted.
- Network Performance Issues: Check for excessive network traffic or loops. Review switch logs for error messages.
For more detailed troubleshooting guides and solutions, please visit the official TP-Link support website.
8. Technical Specifications
| Feature | Specification |
|---|---|
| Product Dimensions | 7.9"L x 1.7"W x 17.3"H (200mm x 44mm x 440mm) |
| Item Weight | 11.09 pounds (5.04 Kilograms) |
| Voltage | 100-240 Volts (AC) |
| Case Material | Metal |
| Maximum Power Consumption | 384 Watts (PoE Budget) |
| Upper Temperature Rating | 45 Degrees Celsius |
| Interface Type | PoE+, RJ45, SFP |
| Data Transfer Rate | 1 Gigabits Per Second (per port) |
| Current Rating | 1 Amps |
| Number of Ports | 28 (24 RJ45 PoE+, 4 SFP) |
9. Warranty Information
The TP-Link TL-SG3428MP switch comes with a 5-Year Manufacturer Warranty. For detailed terms and conditions, including warranty registration and claim procedures, please refer to the official TP-Link website or contact TP-Link customer support.
10. Technical Support
For technical assistance, product information, or troubleshooting, please contact TP-Link support using the following methods:
Image: TP-Link support contact details, including phone, website, and email for assistance.
- Phone: (866) 225-8139
- Support Website: myproducts.tp-link.com/us
- Email: support.USA@tp-link.com
