Goknu P12
Phomemo P12 Label Maker Machine User Manual
Model: P12 | Brand: Goknu
1. Introduction
This manual provides comprehensive instructions for the setup, operation, and maintenance of your Phomemo P12 Label Maker Machine. The P12 is a versatile, portable label printer designed for both thermal and thermal transfer labels, offering a wide range of labeling possibilities for home and office organization.
2. Product Overview
The Phomemo P12 is a compact and lightweight label maker that connects via Bluetooth to your smartphone or tablet. It supports various label types and colors, enabling clear and durable labeling for diverse applications.

Figure 2.1: The Phomemo P12 Label Maker, a compact black device, shown alongside five rolls of colored label tape (white, blue, pink, yellow, green).

Figure 2.2: A user interacting with the Phomemo P12 label maker, demonstrating its wireless Bluetooth connectivity. The image shows the label maker printing a label, while a smartphone displays the "Print Master" app interface for label design.

Figure 2.3: Various examples of labels created with the Phomemo P12, showcasing different text, icons, and colored backgrounds, highlighting its versatility for organizing household and office items.

Figure 2.4: This image illustrates the clarity of printing from the Phomemo P12, with a close-up of a label being dispensed and an example of a label applied to a plant pot, demonstrating its suitability for both indoor and outdoor use.

Figure 2.5: Three cosmetic bottles (moisturizer, toner, cream) clearly labeled using the Phomemo P12, demonstrating its utility for organizing personal care products.

Figure 2.6: A hand holding a clear plastic bottle labeled "Soda Water" with a label created by the Phomemo P12, showcasing the application of labels to various containers.

Figure 2.7: The Phomemo P12 label maker being easily placed into a small shoulder bag, emphasizing its portable and compact design for on-the-go use.
Key Features:
- Dual Printing Technology: Supports both thermal and thermal transfer printing, offering versatility for different label types and durability requirements.
- Wide Label Compatibility: Compatible with P12 label tapes, including self-adhesive paper, plastic labels, satin ribbons, and fabric iron-on labels.
- Bluetooth Connectivity: Seamlessly connects to your smartphone or tablet via Bluetooth for design and printing through the "Print Master" app.
- "Print Master" App Features: Offers a variety of fonts, borders, and symbols for customized label creation, supporting 1-3 lines of text.
- Portable Design: Lightweight and compact, making it suitable for use at home, in the office, or while traveling.
3. Setup
3.1 Charging the Device
Before first use, ensure the Phomemo P12 is fully charged. Connect the device to a USB power source using the provided charging cable. The indicator light will show charging status and turn off when fully charged.
3.2 Installing Label Tape
- Open the label compartment cover on the Phomemo P12.
- Insert the label tape roll into the compartment, ensuring the label side faces upwards and the tape end extends slightly out of the slot.
- Close the cover firmly until it clicks into place.
3.3 App Installation and Bluetooth Pairing
- Download the "Print Master" app from your device's app store (available on Google Play for Android and App Store for iOS).
- Turn on the Phomemo P12 by pressing and holding the power button. The indicator light will illuminate.
- Enable Bluetooth on your smartphone or tablet.
- Open the "Print Master" app. The app will automatically search for available devices. Select "P12" from the list to pair.
- Once paired, the app will indicate a successful connection, and you are ready to create labels.
4. Operating Instructions
4.1 Creating a Label
- Open the "Print Master" app and ensure your P12 device is connected.
- Select "New Label" or choose a template from the app's interface.
- Enter your desired text. Use the app's editing tools to adjust font, size, style, and alignment.
- Add icons, borders, or other decorative elements as needed.
- Preview your label to ensure it meets your requirements.
4.2 Printing a Label
- After designing your label, tap the "Print" button within the "Print Master" app.
- Confirm the number of copies you wish to print.
- The P12 will begin printing the label. Wait for the printing process to complete.
4.3 Cutting the Label
Once printing is complete, use the integrated cutter on the Phomemo P12 to cleanly separate the printed label from the tape roll. Pull the label gently forward and press the cutter button or lever (depending on model variation) to cut.
5. Maintenance
5.1 Cleaning the Print Head
To ensure optimal print quality, regularly clean the print head. Use a soft, lint-free cloth lightly dampened with isopropyl alcohol. Gently wipe the print head surface. Allow it to dry completely before reinserting tape or using the device.
5.2 Storage
Store the Phomemo P12 in a cool, dry place away from direct sunlight and extreme temperatures. Remove the label tape if the device will not be used for an extended period.
6. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No print or faint print | Low battery; Incorrect tape installation; Dirty print head; Out of tape. | Charge the device; Reinstall tape correctly; Clean print head; Replace tape roll. |
| Bluetooth connection failure | Device not powered on; Bluetooth disabled on phone; App not recognizing device. | Ensure device is on; Enable Bluetooth; Restart app and device; Forget device in phone's Bluetooth settings and re-pair. |
| Label jam | Improper tape installation; Foreign object in path. | Open cover, remove tape, clear any obstructions, reinstall tape. |
7. Specifications
- Model Name: P12
- Brand: Goknu
- Connectivity: Bluetooth
- Printing Technology: Thermal, Thermal Transfer
- Compatible Devices: Smartphones, Tablets (iOS, Android)
- Control Method: App ("Print Master")
- Printer Output: Monochrome
- Included Components: Label maker, Black-on-white label tape (additional tapes sold separately)
- Special Feature: Portable
- First Available Date: June 11, 2021
8. Warranty and Support
The Phomemo P12 Label Maker Machine is covered by a standard manufacturer's warranty. Please refer to the product packaging or the official Goknu website for specific warranty terms and conditions.
For technical support, troubleshooting assistance, or warranty claims, please contact Goknu customer service through their official channels. Contact information can typically be found on the product packaging or their official website.
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