Introduction
The artfone C10 is a user-friendly flip phone designed with simplicity and essential features in mind, making it ideal for seniors. It combines ease of use with practical functionalities such as dual screens, large backlit keys, dual SIM support, and a dedicated emergency SOS button. This manual provides comprehensive instructions for setting up, operating, and maintaining your artfone C10 phone.
Please read this manual carefully to ensure proper use and to maximize the benefits of your device.
Setup
1. Package Contents
Before you begin, please check the package for the following items:
- 1 x artfone C10 Mobile Phone
- 1 x Battery
- 1 x Charger (Power Adapter)
- 1 x USB Cable
- 1 x Desktop Charging Station
- 1 x User Manual
2. Battery Installation
- Open the back cover of the phone by gently prying it from the notch.
- Align the battery's gold contacts with the terminals inside the battery compartment.
- Press the battery down gently until it clicks into place.
- Replace the back cover, ensuring it is securely closed.
3. SIM Card and MicroSD Card Installation
The artfone C10 supports Dual SIM cards and one MicroSD card for expanded storage (up to 32GB).
- With the back cover and battery removed, locate the SIM card slots and MicroSD card slot.
- Insert your SIM card(s) into the designated slots with the gold contacts facing down, following the orientation indicated on the phone.
- If using a MicroSD card, insert it into its slot until it clicks.
- Reinstall the battery and back cover.
4. Charging the Phone
It is recommended to fully charge the battery before first use.

Image: The artfone C10 phone placed in its desktop charging station, illustrating the convenient charging method.
- Using the Charging Station: Connect the charger to a power outlet and then to the desktop charging station. Place the phone into the charging station, ensuring it is properly seated. The phone will indicate charging.
- Using the USB Cable: Connect the USB cable to the phone's charging port (USB Type C) and the other end to the charger. Plug the charger into a power outlet.
The phone features automatic power-off protection when fully charged.
Operating Instructions
1. Power On/Off
- To Power On: Press and hold the Power/End Call button (red button) until the screen lights up.
- To Power Off: Press and hold the Power/End Call button until the power-off options appear, then select "Power off".
2. Making and Receiving Calls
- Making a Call: Enter the phone number using the large keypad. Press the Call button (green button) to dial.
- Receiving a Call: When the phone rings, press the Call button (green button) to answer. To end a call, press the Power/End Call button (red button).

Image: The artfone C10 phone with its AAC receiver highlighted, ensuring loud and clear call quality.
3. Sending and Receiving SMS
- Navigate to the "Messages" menu.
- Select "Write message" to compose a new SMS. Enter the recipient's number and your message.
- To read messages, select "Inbox" from the Messages menu.
4. Dual Screen Functionality
The artfone C10 features two independent screens for your convenience.
- Main LCD Screen (2.4 inches): Provides a clear and bright display for all phone operations, including menus, contacts, and messages.
- Secondary External Screen (1.77 inches): Displays essential information such as missed calls, new SMS messages, and the current time without needing to open the flip.

Image: The artfone C10's external 1.8-inch screen, showing the time and date, providing quick access to important information without opening the phone.
5. SOS Emergency Function
The SOS button allows you to quickly call or send an SMS to pre-programmed emergency contacts.

Image: The artfone C10's dedicated SOS button on the back, designed for quick access to emergency contacts.
- Setting up SOS Contacts: Go to "Settings" > "SOS Settings" to add up to 5 emergency numbers. These numbers will be called in sequence until one answers.
- Using the SOS Button: In an emergency, press and hold the SOS button on the back of the phone for a few seconds. The phone will automatically dial the pre-set emergency numbers and send an emergency SMS.
6. Other Useful Functions
- Camera: Access the camera from the main menu to take photos.
- Flashlight: Activate the built-in flashlight for illumination.
- FM Radio: Listen to your favorite FM radio stations.
- Bluetooth: Connect to Bluetooth headsets or other devices.
- Alarm Clock: Set multiple alarms for reminders.
- Calculator: Perform basic calculations.

Image: The artfone C10's main screen displaying large, easy-to-read icons for various functions like Camera, SOS, Calendar, and Phonebook, enhancing user accessibility.
Maintenance
- Cleaning: Use a soft, dry cloth to clean the phone's surface. Avoid using liquid cleaners or abrasive materials.
- Battery Care: Do not expose the battery to extreme temperatures. If the phone will not be used for an extended period, charge it periodically to maintain battery health.
- Storage: Store the phone in a cool, dry place away from direct sunlight and moisture.
- Avoid Drops: Handle the phone with care to prevent damage from drops or impacts.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Phone does not turn on. | Battery is low or not installed correctly. | Charge the battery. Ensure the battery is correctly installed. |
| No network signal. | Out of network coverage area; SIM card not installed correctly. | Move to an area with better signal. Reinstall the SIM card. |
| Cannot hear caller or caller cannot hear me. | Volume too low; microphone/speaker blocked. | Adjust call volume. Ensure microphone and speaker are not covered. |
| Phone freezes or becomes unresponsive. | Temporary software glitch. | Remove and reinsert the battery to restart the phone. |
| Battery drains quickly. | Frequent use; old battery. | Reduce usage. Consider replacing the battery if it's old. |
Specifications
| Feature | Detail |
|---|---|
| Brand | artfone |
| Model Number | C10 |
| Operating System | Nucleus OS |
| Main Display Size | 2.4 inches |
| External Display Size | 1.77 inches |
| Battery Capacity | 1000 mAh Lithium-ion |
| Standby Time | Up to 7 days |
| SIM Support | Dual SIM |
| Network Bands | 2G GSM: 850/900/1800/1900 MHz |
| MicroSD Card Support | Max 32 GB |
| Connectivity | Bluetooth, USB Type C |
| Headphone Jack | 3.5mm |
| Special Features | SOS Button, Large Backlit Keys, Charging Station, FM Radio, Camera, Flashlight |
| Supported Languages | German, English, French, Italian, Spanish |
Warranty and Support
For warranty information and customer support, please refer to the documentation included with your purchase or contact the retailer where you purchased the artfone C10. Keep your proof of purchase for warranty claims.
For further assistance, you may also visit the official artfone website or contact their customer service directly.





