1. Introduction
This manual provides essential information for the safe and effective use, maintenance, and troubleshooting of your WHILL Model C2 Portable Power Chair. Please read this manual thoroughly before operating the device and retain it for future reference.
The WHILL Model C2 is designed to enhance personal mobility, offering a blend of power, maneuverability, and portability. It features patented omni-directional front wheels for tight turning and easy navigation in various environments.
2. Safety Information
Always prioritize safety when operating the WHILL Model C2. Failure to follow safety guidelines can result in injury or damage to the device.
- Read All Instructions: Familiarize yourself with all operating instructions and safety warnings before use.
- Weight Capacity: Do not exceed the maximum weight capacity of 300 pounds.
- Obstacles: While the Model C2 can overcome obstacles up to 2 inches high, exercise caution and approach obstacles slowly.
- Slopes: The device can climb inclines up to 10 degrees. Avoid steeper slopes.
- Environmental Conditions: Avoid operating in extreme weather conditions, heavy rain, or on slippery surfaces.
- Maintenance: Regularly inspect the device for any signs of wear or damage. Do not operate if any components are compromised.
3. Setup
3.1 Unboxing and Initial Assembly
The WHILL Model C2 is designed for easy assembly. Carefully remove all components from the packaging.
Figure 3.1: The WHILL Model C2 disassembled into its primary components for transport.
The chair disassembles into four main pieces for convenient transportation. These typically include the seat unit, the base unit (with wheels), and the battery. Refer to the quick start guide included in your packaging for detailed step-by-step assembly instructions.
Figure 3.2: Individual components of the WHILL Model C2, including the battery pack.
3.2 Initial Battery Charging
Before first use, fully charge the lithium-ion battery. The battery is designed for airline travel and takes approximately 5 hours to fully charge, providing a driving range of up to 12.4 miles.
Figure 3.3: The WHILL Model C2's omni-wheels are designed to overcome small obstacles.
4. Operating Instructions
4.1 Controls and Driving
The WHILL Model C2 is operated using a joystick controller. Familiarize yourself with the joystick's responsiveness and the chair's movement in an open, safe area before navigating in confined spaces.
Figure 4.1: The WHILL Model C2, ready for operation.
The patented front Omni-wheels allow for a tight turning radius of 29.9 inches, enabling easy navigation in elevators, small apartments, and office environments.
Figure 4.2: Demonstrating the tight turning radius of the Model C2.
4.2 Remote App Control
The WHILL Model C2 features intelligent technology that allows remote control via the WHILL app. This app can be used to drive the chair remotely, monitor device and battery health, and lock the device for security.
Video 4.1: Official WHILL Model C2 product video demonstrating features like remote control via smartphone app, maneuverability, and portability. This video is provided by the seller, Scootaround Inc.
4.3 Portability
For transportation, the Model C2 can be easily disassembled in four steps. This makes it convenient to store in a car trunk or other transport vehicles.
Figure 4.3: The Model C2 disassembles for easy transport in a car trunk.
5. Maintenance
5.1 Battery Care
- Always use the original WHILL charger for your Model C2 battery.
- Avoid completely draining the battery before recharging.
- Store the battery in a cool, dry place when not in use for extended periods.
- Do not expose the battery to extreme temperatures.
5.2 Cleaning
Clean the exterior of the power chair with a damp cloth. Avoid using abrasive cleaners or solvents. Ensure no water enters electrical components.
6. Troubleshooting
If you encounter issues with your WHILL Model C2, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Chair does not power on | Battery not charged or improperly installed. | Ensure battery is fully charged and correctly seated. Check power button. |
| Reduced driving range | Battery degradation or insufficient charge. | Fully charge the battery. If issue persists, battery may need replacement. |
| Unresponsive joystick | Connection issue or joystick malfunction. | Restart the chair. Check for any obstructions around the joystick. |
| Unusual noises during operation | Loose components or motor issue. | Inspect for loose parts. If noise continues, contact customer support. |
For issues not listed here, or if solutions do not resolve the problem, please contact WHILL customer support.
7. Specifications
The following table outlines the key specifications for the WHILL Model C2 Portable Power Chair:
| Feature | Specification |
|---|---|
| Product Dimensions | 38.8 x 21.8 x 29.3 inches |
| Item Weight | 114 Pounds |
| Model Number | Ci2 |
| Batteries | 1 Lithium Ion battery (included) |
| Seat Width Options | 16, 18, 20 Inches |
| Turning Radius | 29.9 inches |
| Obstacle Clearance | Up to 2 inches |
| Max Incline | 10 degrees |
| Driving Range | Up to 12.4 miles |
| Battery Charge Time | Approximately 5 hours |
Figure 7.1: Detailed dimensions of the WHILL Model C2.
Figure 7.2: Available seat sizes for the WHILL Model C2.
8. Warranty and Support
For warranty information, please refer to the documentation provided with your purchase or visit the official WHILL website. WHILL offers customer support for any inquiries or assistance needed with your Model C2.
You can visit the WHILL Store on Amazon for additional product information and resources.
