Soul S-GEAR

Soul S-GEAR Wireless Bluetooth Earbuds User Manual

Model: S-GEAR (SS56BK)

Introduction

Thank you for choosing the Soul S-GEAR Wireless Bluetooth Earbuds. These earbuds are designed to provide a high-quality audio experience with the convenience of wireless connectivity, active noise cancellation, and a comfortable in-ear fit. Featuring Bluetooth 5.0, IPX4 water resistance, and a long-lasting battery with fast charging, the S-GEAR earbuds are perfect for daily use.

Please read this manual carefully before using your earbuds to ensure proper operation and to maximize their lifespan.

Package Contents

  • Soul S-GEAR Wireless Earbuds (Left and Right)
  • Charging Case
  • USB-C Charging Cable
  • Multiple Sizes of Ear Tips
  • User Manual

Product Overview

Familiarize yourself with the components of your Soul S-GEAR earbuds and charging case.

Soul S-GEAR charging case closed

Figure 1: The Soul S-GEAR charging case in black, with the Soul logo visible. A carabiner clip is attached for portability.

Soul S-GEAR charging case open with earbuds inside

Figure 2: The Soul S-GEAR charging case opened, revealing the two black earbuds securely placed inside their charging slots. The carabiner clip is also visible.

Soul S-GEAR charging case clipped to white pants

Figure 3: The Soul S-GEAR charging case, with its carabiner clip, attached to the belt loop of white pants, demonstrating its portability.

Setup

1. Charging the Earbuds and Case

  1. Place the earbuds into the charging case. Ensure they are correctly seated in their respective L/R slots.
  2. Connect the USB-C charging cable to the charging port on the case and plug the other end into a USB power source (e.g., wall adapter, computer USB port).
  3. The indicator lights on the case will show the charging status. Allow approximately 1-2 hours for a full charge.
  4. Once fully charged, disconnect the charging cable.

2. Initial Pairing with a Device

  1. Open the charging case. The earbuds will automatically power on and enter pairing mode. The indicator lights on the earbuds will flash, indicating they are ready to pair.
  2. On your device (smartphone, tablet, etc.), enable Bluetooth and search for available devices.
  3. Select "Soul S-GEAR" from the list of found devices.
  4. Once connected, you will hear an audible confirmation, and the earbud indicator lights will stop flashing.
  5. The earbuds feature automatic pairing. After the initial setup, they will automatically connect to the last paired device when removed from the case.

Operating Instructions

The Soul S-GEAR earbuds feature touch controls for easy management of audio and calls.

Power On/Off

  • Power On: Open the charging case, or press and hold the touch sensor on both earbuds for 3 seconds.
  • Power Off: Place the earbuds back into the charging case and close the lid, or press and hold the touch sensor on both earbuds for 5 seconds.

Music Playback

  • Play/Pause: Tap the touch sensor on either earbud once.
  • Next Track: Double-tap the touch sensor on the right earbud.
  • Previous Track: Double-tap the touch sensor on the left earbud.

Call Management

  • Answer/End Call: Tap the touch sensor on either earbud once.
  • Reject Call: Press and hold the touch sensor on either earbud for 2 seconds.

Active Noise Cancellation (ANC)

  • Activate/Deactivate ANC: Triple-tap the touch sensor on the left earbud to cycle through ANC On, Ambient Mode, and ANC Off.

Voice Assistant

  • Activate Voice Assistant: Triple-tap the touch sensor on the right earbud.

Charging

The Soul S-GEAR earbuds and charging case provide up to 24 hours of total playtime. The case supports USB-C fast charging.

  • Earbud Charging: Place earbuds into the charging case. They will charge automatically.
  • Case Charging: Connect the USB-C cable to the case and a power source. The LED indicator on the case will show charging status.
  • A full charge for the case typically takes 1.5-2 hours.

Maintenance

  • Cleaning: Regularly clean the earbuds and charging case with a soft, dry, lint-free cloth. Do not use harsh chemicals or abrasive materials.
  • Ear Tips: Remove ear tips and clean them with water and mild soap if necessary. Ensure they are completely dry before reattaching.
  • Water Resistance: The earbuds are IPX4 rated, meaning they are resistant to splashing water from any direction. They are not designed for submersion in water. Do not expose them to heavy rain or immerse them. Ensure earbuds are dry before placing them back in the charging case.
  • Storage: Store the earbuds in their charging case when not in use to protect them and keep them charged. Avoid extreme temperatures.

Troubleshooting

Issue Solution
Earbuds not pairing
  • Ensure earbuds are charged.
  • Turn off Bluetooth on your device and turn it back on.
  • Forget "Soul S-GEAR" from your device's Bluetooth list and try pairing again.
  • Reset the earbuds (refer to manufacturer's website for specific reset instructions if needed).
No sound from one earbud
  • Ensure both earbuds are charged.
  • Place both earbuds back in the case, close the lid, wait a few seconds, then take them out again.
  • Check your device's audio balance settings.
Charging case not charging
  • Ensure the USB-C cable is securely connected to both the case and the power source.
  • Try a different USB-C cable or power adapter.
  • Clean the charging port on the case for any debris.
Active Noise Cancellation not working
  • Ensure earbuds are properly seated in your ears to create a good seal.
  • Cycle through ANC modes by triple-tapping the left earbud.
  • Ensure earbuds are clean and free of debris that might block microphones.

Specifications

Feature Detail
Brand Soul
Model Name S-GEAR (Soul S Gemar)
Model Number SS56BK
Connectivity Technology Wireless (Bluetooth 5.0)
Headphone Form Factor In Ear
Noise Control Active Noise Cancellation
Microphone Integrated
Control Method Touch
Water & Dust Resistance IPX4
Playtime Up to 24 hours (with charging case)
Charging Port USB-C (Fast Charging)
Compatible Devices Multiple Bluetooth-enabled devices
Material Plastic
Color Black
Package Dimensions 11.8 x 9.8 x 4.2 cm
Item Weight 152 grams

Safety Information

  • Do not disassemble, repair, or modify the product.
  • Do not expose the product to fire or high temperatures.
  • Avoid using the earbuds at excessively high volumes for prolonged periods to prevent hearing damage.
  • Keep the product away from children and pets.
  • Use only the provided or certified charging cables and adapters.
  • Dispose of the product responsibly according to local regulations.

Warranty and Support

The Soul S-GEAR Wireless Bluetooth Earbuds come with a standard manufacturer's warranty. For detailed warranty terms and conditions, please refer to the warranty card included in your package or visit the official Soul website.

For technical support, troubleshooting assistance, or any inquiries regarding your product, please contact Soul customer service through their official website or the contact information provided in your product packaging.

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