EmpireTech 4MP 45x Starlight Smart AI IP IR Wired PTZ Camera User Manual

1. Introduction

This manual provides detailed instructions for the installation, operation, and maintenance of your EmpireTech 4MP 45x Starlight Smart AI IP IR Wired PTZ Camera (Model: PTZ6C4G-45X). Please read this manual thoroughly before using the product to ensure proper setup and optimal performance. Keep this manual for future reference.

2. Product Features

• High Resolution Sensor: Equipped with a 1/2.8" 4Megapixel STARVIS CMOS sensor for clear imaging.
• Powerful Zoom: Features 45x optical zoom for detailed surveillance over long distances.
• Starlight Technology: Enhanced low-light performance for clear images in challenging lighting conditions.
• Advanced AI Functions: Includes Tripwire, intrusion, climbing fences, loitering detection, abandoned/missing object detection, fast moving object detection, parking detection, people gathering detection, vehicle/human alarm classification, and linkage tracking.
• Smart Motion Detection (SMD 4.0): Improved accuracy in detecting human and vehicle targets, reducing false alarms.
• Long-Range Infrared: IR distance up to 250 meters (820.21 ft) for effective night surveillance.
• Robust Design: IP67 and IK10 protection ratings ensure durability against weather and vandalism.
• Flexible Power Options: Supports 24 VDC, 2.5 A power supply and Power over Ethernet Plus (PoE+).

3. Safety Information

Observe the following safety precautions during installation and operation:

• Ensure power supply meets the camera's requirements (24 VDC or PoE+). Incorrect voltage can damage the device.
• Disconnect power before performing any installation or maintenance.
• Install the camera in a stable location that can support its weight.
• Avoid pointing the camera directly at strong light sources for extended periods to prevent sensor damage.
• Use only manufacturer-approved accessories and mounting hardware.
• Ensure all cable connections are properly sealed, especially for outdoor installations, to maintain IP67 rating.

4. Package Contents

Verify that all items are present and in good condition upon unpacking:

• 1 x EmpireTech 4MP 45x Starlight Smart AI IP IR Wired PTZ Camera (Model: PTZ6C4G-45X)
• Mounting hardware (may vary based on specific package)
• Quick Start Guide

5. Installation and Setup

5.1 Physical Installation

The PTZ camera offers various mounting options to suit different installation environments. Ensure the chosen mounting surface is strong enough to support the camera's weight (approximately 13 pounds).

Image: Front view of the EmpireTech PTZ6C4G-45X camera, showing the main lens and IR illuminators.

Image: Side view of the EmpireTech PTZ6C4G-45X camera, illustrating its dome and base structure.

Mounting Options

Refer to the diagram below for various mounting configurations. Select the appropriate bracket and method for your installation.

Image: This diagram displays different mounting options for the PTZ camera, such as wall mount (PFB305W+PFA120), ceiling mount (PFA111+PFB300C), pole mount (PFB305W+PFA150), corner mount (PFB305W+PFA151), and parapet mount (PFA111+PFB303S).

5.2 Power and Network Connection

The camera supports two power input methods:

• 24 VDC Power Adapter: Connect a compatible 24 VDC, 2.5 A power adapter to the camera's power input port.
• Power over Ethernet Plus (PoE+): If using a PoE+ enabled network switch or injector, connect an Ethernet cable directly to the camera's network port. This provides both power and data over a single cable.

Connect an Ethernet cable from your network switch or router to the camera's RJ45 network port. Ensure the network connection is stable for optimal performance.

5.3 Initial Configuration

After physical installation and power-up, the camera can be accessed and configured via a smartphone application or a web browser. Refer to the Quick Start Guide for initial network discovery and password setup procedures. The camera's control method is primarily through an app.

6. Operation

6.1 Pan, Tilt, and Zoom Control

Utilize the mobile application or web interface to control the camera's pan (horizontal rotation), tilt (vertical movement), and optical zoom (45x). The camera offers a 360-degree field of view for comprehensive coverage.

6.2 Smart AI Functions

The camera integrates advanced AI features for intelligent surveillance:

• Auto Tracking: Configure the camera to automatically track moving objects within its field of view.
• Perimeter Protection: Set up virtual tripwires and intrusion zones to detect unauthorized entry.
• SMD 4.0: Benefit from improved accuracy in distinguishing between human and vehicle targets, minimizing false alarms from environmental factors.
• Other Detections: Includes climbing fences, loitering, abandoned/missing objects, fast moving objects, parking detection, and people gathering.

6.3 Night Vision

The camera features Starlight technology for superior low-light performance and powerful IR illuminators, providing clear black-and-white images up to 250 meters (820.21 ft) in complete darkness.

6.4 Alerts and Recording

The primary alert type is motion-only. Configure alert notifications and recording schedules through the camera's interface. Recordings can be stored locally on an SD card (if supported, check specifications) or on a Network Video Recorder (NVR).

7. Maintenance

7.1 Cleaning

• Regularly clean the camera lens and dome cover with a soft, damp cloth to remove dust, dirt, or water spots that may affect image quality.
• Do not use harsh chemicals or abrasive cleaners.

7.2 Connection Checks

• Periodically inspect all cable connections for signs of wear, corrosion, or damage.
• Ensure waterproof seals are intact for outdoor installations.

7.3 Firmware Updates

Check the manufacturer's website periodically for firmware updates. Keeping the camera's firmware up-to-date ensures optimal performance, security, and access to new features.

8. Troubleshooting

If you encounter issues with your camera, refer to the following basic troubleshooting steps:

• No Power: Verify the power supply connection and ensure the power source is active. If using PoE+, check the network switch/injector status.
• No Network Connection: Check the Ethernet cable and ensure it is securely connected. Verify network settings and IP address configuration.
• Poor Image Quality: Clean the lens and dome cover. Check for obstructions in the camera's field of view. Ensure sufficient lighting or proper night vision activation.
• PTZ Control Issues: Ensure the camera is properly connected to the network and the control application/interface is functioning correctly.

For more detailed troubleshooting and advanced solutions, please refer to the official Troubleshooting Guide (PDF).

9. Specifications

Detailed technical specifications for the EmpireTech PTZ6C4G-45X camera:

Image: Technical drawing showing the dimensions of the PTZ6C4G-45X camera, including height (337.4 mm / 13.28 inches), top diameter (46.8 mm / 1.84 inches), middle diameter (170.8 mm / 6.72 inches), and base diameter (209.1 mm / 8.23 inches).

10. Warranty and Support

For warranty information, please refer to the terms and conditions provided at the time of purchase or contact EmpireTech customer support directly. For technical assistance, troubleshooting, or any product-related inquiries, please reach out to the manufacturer's support channels.

Additional resources, including a detailed troubleshooting guide, can be found on the product's support page or by clicking the link below:

• Troubleshooting Guide (PDF)