Introduction
The SanDisk iXpand Go 64GB Flash Drive is designed to provide expanded storage and easy file transfer capabilities between your Apple iPhone, iPad, and computers. Featuring both a Lightning connector for iOS devices and a USB Type-A connector for computers, this drive simplifies moving photos, videos, and other files, helping to free up space on your mobile devices.
Image: The SanDisk iXpand Go 64GB Flash Drive, showing its dual connectors and the included Everything But Stromboli lanyard.
Setup
1. Install the iXpand Drive App (for iOS devices)
For full functionality with your iPhone or iPad, download and install the SanDisk iXpand Drive app from the Apple App Store. The app will guide you through initial setup and enable features like automatic backup and password protection.
2. Connecting to an iPhone or iPad
- Locate the Lightning connector on the iXpand Go Flash Drive.
- Carefully insert the Lightning connector into your iPhone or iPad's Lightning port.
- If the iXpand Drive app is not already installed, your device may prompt you to download it.
Image: The SanDisk iXpand Go Flash Drive with its Lightning connector extended, ready for connection to an iOS device.
3. Connecting to a Computer
- Locate the USB Type-A connector on the iXpand Go Flash Drive.
- Insert the USB Type-A connector into an available USB port on your computer (Windows or Mac).
- The drive will appear as a removable storage device in your computer's file explorer.
Image: The SanDisk iXpand Go Flash Drive with its USB Type-A connector extended, ready for connection to a computer.
Operating Instructions
File Transfer (iOS to Drive)
- Connect the iXpand Go Flash Drive to your iPhone or iPad.
- Open the iXpand Drive app.
- Follow the in-app instructions to select photos, videos, or other files you wish to transfer to the drive. The app allows you to back up your camera roll automatically or manually select specific files.
File Transfer (Drive to Computer)
- Connect the iXpand Go Flash Drive to your computer.
- Open File Explorer (Windows) or Finder (Mac).
- Navigate to the iXpand drive.
- Drag and drop files from the drive to your computer, or vice versa, as you would with any other USB drive.
Freeing Up Space on iOS Devices
After transferring photos and videos from your iPhone or iPad to the iXpand Go Flash Drive using the app, the app will offer an option to delete the original files from your device, thereby freeing up storage space.
Compatibility
The Lightning connector is compatible with iPhone 5 and newer, iPad mini 2 and newer, iPad Air, iPad Pro (1st and 2nd generation 12.9", 9.7"), and iPod 5th generation and newer running iOS 11+. The USB Type-A connector is compatible with most computers and laptops.
Maintenance
Physical Care
- Keep the drive clean and free from dust and debris.
- Avoid exposing the drive to extreme temperatures or moisture.
- The drive features a durable metal casing; however, avoid dropping or subjecting it to strong impacts.
- Use the included lanyard to prevent loss and keep the drive secure.
Image: The Everything But Stromboli lanyard, designed for attaching to the flash drive for portability.
Software Updates
Regularly check the Apple App Store for updates to the SanDisk iXpand Drive app to ensure optimal performance and access to the latest features and security enhancements.
Troubleshooting
Drive Not Recognized by iOS Device
- Ensure the Lightning connector is fully inserted into your device.
- Verify your iOS device is compatible (iPhone 5 or newer, iPad mini 2 or newer, etc., running iOS 11+).
- Check if the iXpand Drive app is installed and up to date.
- Restart your iOS device and try again.
Drive Not Recognized by Computer
- Ensure the USB Type-A connector is fully inserted into a working USB port.
- Try a different USB port on your computer.
- Restart your computer.
File Transfer Issues / App Errors
- Ensure you have a stable internet connection when initially setting up the app or performing updates.
- Verify that the files you are trying to transfer are supported by the iXpand Drive app. Some specific file types (e.g., Apple Pages/Numbers documents) may not be directly supported for transfer via the app.
- If transfers stop prematurely, ensure your device's screen remains active during the process.
- Close and reopen the iXpand Drive app.
- Ensure there is sufficient space on the iXpand drive for the files you are transferring.
Specifications
| Feature | Detail |
|---|---|
| Model Name | iXpand Flash Drive Go |
| Capacity | 64 GB |
| Connectivity Technology | USB, Lightning |
| Hardware Interface | USB 2.0, USB 3.0 |
| Read Speed | Up to 130 Megabytes Per Second |
| Write Speed | Up to 60 Megabytes Per Second |
| Item Weight | 0.634 ounces |
| Package Dimensions | 5.94 x 4.06 x 0.71 inches |
| Color | Black & Silver |
Warranty and Support
Warranty Information
This SanDisk product is covered by a limited manufacturer's warranty. Please refer to the official SanDisk website or the product packaging for specific warranty terms and conditions, including duration and coverage details.
Customer Support
For technical assistance, troubleshooting, or warranty claims, please visit the official SanDisk support website. You can typically find FAQs, driver downloads, and contact information for customer service there.
SanDisk Support Website: www.westerndigital.com/support/sandisk
