BENGOO G9700

BENGOO G9700 Gaming Headset User Manual

Model: G9700

Introduction

This manual provides detailed instructions for the setup, operation, maintenance, and troubleshooting of your BENGOO G9700 Gaming Headset. Designed for multi-platform compatibility, this headset offers an immersive audio experience with its noise-canceling microphone and comfortable design.

Product Overview

The BENGOO G9700 Gaming Headset is engineered to provide high-quality audio and clear communication across various gaming platforms. Key features include:

  • Multi-Platform Compatibility: Supports PS4, PS5, New Xbox One, PC, Nintendo Switch, Nintendo 3DS, Laptop, Tablet, iPad, Computer, Mobile Phone, Nintendo 64, GameCube, and Game Boy Advance.
  • Humanized Design and White LED Lights: Features skin-friendly, thickened memory foam earcups and an adjustable headband for extended comfort. The USB plug powers white LED lights to enhance the gaming atmosphere.
  • 3D Immersive Surround Sound: Equipped with a high-precision 50mm magnetic neodymium driver for clear sound, splendid ambient noise isolation, and rich bass, allowing for precise audio cues in games.
  • 720° Noise Isolating Microphone: The flexible microphone includes a noise reduction chip for high-quality communication, adjustable to any angle for optimal voice pickup.
  • In-line Control: Conveniently located controls for volume adjustment (Volume+/-), one-key mute for the microphone, and an LED light button, allowing for quick adjustments without interrupting gameplay.
BENGOO G9700 Gaming Headset in white with LED lights on earcups

Figure 1: BENGOO G9700 Gaming Headset. This image displays the overall design of the headset, highlighting its white color scheme and illuminated earcups.

Package Contents

Verify that all items are present in your package:

  • BENGOO G9700 Gaming Headset (with integrated cable)
  • User Manual (this document)

Note: An extra Microsoft Adapter (not included) is required when connecting to an old version Xbox One controller.

Setup Instructions

Follow these steps to connect your BENGOO G9700 Gaming Headset to your device:

1. Connecting to PC/Laptop (with separate audio/mic jacks)

  1. Locate the 3.5mm audio and microphone jacks on your PC or laptop.
  2. Connect the headset's 3.5mm audio plug (green) to the audio output jack and the microphone plug (pink) to the microphone input jack.
  3. For LED lights, plug the USB connector into an available USB port on your PC/laptop.

2. Connecting to PS4/PS5/New Xbox One/Nintendo Switch/Mobile Phone/Tablet/Laptop (with combined audio/mic jack)

  1. Locate the single 3.5mm audio jack on your device.
  2. Plug the headset's 3.5mm audio connector directly into this jack.
  3. For LED lights, plug the USB connector into an available USB port on your device (if applicable, e.g., PS4/PS5 console).

For old version Xbox One controllers, a Microsoft Adapter (not included) is required to connect the headset.

Diagram showing universal compatibility of BENGOO G9700 headset with various devices like PS4, Switch, iPad, Smartphone, PC, Xbox One, and Laptop.

Figure 2: Universal Compatibility Diagram. This illustration demonstrates how to connect the headset to different gaming consoles, PCs, and mobile devices.

Operating Instructions

1. Adjusting Volume

Use the in-line volume roller located on the headset cable to increase or decrease the audio output. Roll it up for louder volume and down for quieter volume.

2. Microphone Mute Function

A switch on the in-line control allows you to quickly mute or unmute the microphone. Slide the switch to the "Mute" position to disable the microphone, and slide it back to enable it.

3. LED Light Control

Press the LED button on the in-line control to turn the white LED lights on the earcups on or off. Note that the USB connector must be plugged in for the LED lights to function.

4. Adjusting Headset Fit

The headband is adjustable to fit various head sizes. Gently extend or retract the headband arms until the earcups comfortably cover your ears. The earcups are designed with soft memory foam for extended wear comfort.

Close-up of BENGOO G9700 in-line control with volume roller, mic mute switch, and LED button, along with details of LED lights and noise-canceling mic.

Figure 3: In-line Control and Features. This image highlights the gold-plated 3.5mm plug, USB plug for LED lights, and the in-line control unit with volume, mic on/off, and LED light buttons. It also shows the cool LED lights and the noise-canceling microphone.

Maintenance

  • Cleaning: Use a soft, dry cloth to clean the headset. Avoid using harsh chemicals or abrasive materials.
  • Storage: Store the headset in a cool, dry place away from direct sunlight and extreme temperatures.
  • Cable Care: Avoid sharp bends or excessive pulling on the cable to prevent damage.

Troubleshooting

ProblemPossible CauseSolution
No sound from headset
  • Volume too low or muted.
  • Incorrect audio output selected on device.
  • Headset not fully plugged in.
  • Xbox One adapter required (old controller).
  • Increase volume using in-line control and device settings.
  • Check device's audio settings and select the headset as the output device.
  • Ensure 3.5mm jack is fully inserted.
  • If using an old Xbox One controller, ensure the Microsoft Adapter is correctly connected.
Microphone not working
  • Microphone muted via in-line control.
  • Incorrect microphone input selected on device.
  • Microphone not positioned correctly.
  • Unmute microphone using the in-line switch.
  • Check device's sound settings and select the headset microphone as the input device.
  • Adjust the flexible microphone closer to your mouth.
LED lights not illuminating
  • USB cable not connected.
  • LED light button is off.
  • Ensure the USB connector is plugged into a powered USB port.
  • Press the LED button on the in-line control to turn the lights on.

Specifications

FeatureDetail
Model NameG9700
BrandBENGOO
Connectivity TechnologyWired
Headphones Jack3.5mm Audio + USB (for LED)
Ear PlacementOver Ear
Form FactorOver Ear
Noise ControlSound Isolation
Special FeatureMicrophone Included, LED Lights
Compatible DevicesPC, PS4, PS5, Laptop, Mac, Switch, Mobiles, Xbox One, Xbox Series
Specific Uses For ProductGaming
MaterialMetal (frame), Memory Foam (earcups)
Item Weight0.47 Kilograms (1.03 pounds)
Frequency Range20 Hz - 20,000 Hz
Audio Driver TypeDynamic Driver (50mm)
Control TypeVolume Control, Microphone Mute, LED Control
Cable FeatureRetractable
ColorWhite
UPC715668394322

Warranty and Support

For warranty information and technical support, please refer to the BENGOO official website or contact their customer service directly. Keep your purchase receipt as proof of purchase for any warranty claims.

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