HORI 3D Surround Gaming Neckset for Xbox Series X|S User Manual

1. Introduction

The HORI 3D Surround Gaming Neckset for Xbox Series X|S is a wearable audio solution designed to provide immersive virtual surround sound and clear voice chat during gameplay. This neckset rests comfortably on your shoulders, offering an alternative to traditional headphones while keeping you aware of your surroundings. It features two distinct gaming sound modes: Bass Boost Mode for rich audio and FPS Mode for enhanced detection of subtle in-game sounds. The integrated microphone includes echo cancellation for clear communication with teammates.

2. What's in the Box

Please ensure all items are present:

• HORI 3D Surround Gaming Neckset
• USB-C Charging Cable
• Audio Cable (3.5mm jack)

The product comes in a white box featuring the neckset, 3D Surround Gaming Neckset text, and Xbox branding.

3. Product Overview

The neckset is designed for comfort and ease of use, featuring intuitive controls and a lightweight build.

Key Features:

• Wearable Design: Rests on shoulders for comfortable, long-duration use.
• Virtual 3D Surround Sound: Enhances spatial audio awareness.
• Two Gaming Sound Modes: Bass Boost Mode for rich audio and FPS Mode for precise sound detection.
• Echo Cancellation: Ensures clear voice chat without interference.
• Integrated Controls: Easy access to volume, mute, and sound mode selection.

The HORI 3D Surround Gaming Neckset in black, showcasing its ergonomic design.

A detailed view of the neckset's side, highlighting the control buttons and connection ports.

4. Setup

4.1 Charging the Neckset

1. Connect the included USB-C charging cable to the charging port on the neckset.
2. Plug the other end of the USB-C cable into a compatible USB power source (e.g., Xbox console, PC, USB wall adapter).
3. The charging indicator light will illuminate. Once fully charged, the light may change color or turn off, depending on the model.

4.2 Connecting to an Xbox Controller

1. Ensure your Xbox Wireless Controller or Xbox Elite Wireless Controller is powered on.
2. Plug the 3.5mm audio cable from the neckset into the 3.5mm audio jack on your Xbox controller.
3. The neckset will automatically connect and be ready for use.

4.3 Wearing the Neckset

1. Place the neckset around your neck, ensuring the speakers are positioned comfortably near your ears.
2. Adjust for a secure and comfortable fit.

A user comfortably wearing the neckset around their neck, engaged in gaming.

5. Operating the Neckset

5.1 Power On/Off

The neckset powers on automatically when connected to a powered controller via the audio cable. To power off, disconnect the audio cable or allow the device to enter standby mode after a period of inactivity.

5.2 Volume Control

Use the volume up (+) and volume down (-) buttons located on the side of the neckset to adjust the audio output level.

5.3 Mute Function

Press the mute button to quickly mute or unmute your microphone during voice chat. An indicator light may show the mute status.

5.4 Sound Modes

The neckset features two distinct sound modes for optimized gaming audio:

• Bass Boost Mode: Provides a rich, full-bodied audio experience, ideal for immersive single-player games or cinematic moments.
• FPS Mode: Enhances subtle sound cues like footsteps and distant gunfire, giving you a competitive edge in first-person shooter games.

Press the Mode button to switch between Bass Boost Mode and FPS Mode. An indicator light or audible cue will confirm the selected mode.

A male gamer enjoying a game while wearing the neckset, demonstrating its comfortable fit.

5.5 Official Product Video

6. Maintenance

6.1 Cleaning

• Wipe the neckset with a soft, dry cloth.
• Do not use abrasive cleaners, solvents, or strong chemicals, as these may damage the finish or internal components.
• Ensure no liquids enter the speaker grilles or control buttons.

6.2 Storage

• Store the neckset in a cool, dry place away from direct sunlight and extreme temperatures.
• Avoid placing heavy objects on the neckset.

7. Troubleshooting

7.1 No Sound

• Ensure the 3.5mm audio cable is securely connected to both the neckset and the Xbox controller.
• Check the volume level on the neckset and your Xbox console/game settings.
• Confirm the neckset is charged.

7.2 Microphone Not Working

• Verify the microphone is not muted (check the mute indicator light).
• Check your Xbox console's privacy and microphone settings to ensure the microphone is enabled and properly configured.
• Ensure the audio cable is fully inserted.

7.3 Poor Sound Quality

• Ensure the audio cable is not damaged and is fully connected.
• Try adjusting the sound modes (Bass Boost or FPS) to see if it improves the experience for your specific game.
• Check for any interference from other electronic devices.

8. Specifications

9. Warranty & Support

9.1 Warranty Information

HORI products are manufactured to high-quality standards. For specific warranty details, including coverage period and terms, please refer to the warranty card included with your product or visit the official HORI website. Keep your proof of purchase for warranty claims.

9.2 Customer Support

If you encounter any issues or have questions not covered in this manual, please contact HORI customer support. Contact information can typically be found on the official HORI website or on the product packaging.

Online Resources:

• Official HORI Website: https://stores.amazon.com/HORI